2 Year Contract Cancellation

I want to cancel my 2 year contract, but I started it 2 weeks ago for my 2nd line. Can I cancel it and return the phone with paying the the termination fee?

Only if you have had the phone for less than 14 days. It also depends on where you purchased in regards to how to setup the return. If it is from a store I would simply take it back. If on the phone or internet I would definitely call first and read the order receipt in its entirety that came in package.

Similar Messages

  • For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
    If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
    If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

  • Is there a way to purchase creative cloud without a ever renewing yearly contract?

    I graduate in about 6 months and need cs6 master suite but the terms of the contract say if I don't cancel, which may be hard because I will be joining the military, that it will be renewed automatically and I am wondering if there is a way to avoid that. So as to avoid paying for a product that I am not using is there a way to purchase creative cloud without an ever renewing yearly contract?

    Options are to sign up for a month-to-month plan, or you can purchase a 3-month redemption card from a reseller like Amazon.

  • MY account was not suppose to be a 2 year contract

    When I signed up for my hot spot I specifically asked for a month to month prepaid plan.  I don't require use all the time.  I got this device for when I fly to smaller more remote airports or when I am on the road between cities I can use the wi-fi it provides as me cell phone carriers 4G service is not wide spread.  I knew it would only be once and while I would need to use it.  I have had so much trouble with my online account working that I rarely use it.  Today I log on there and see a link that says "check contract end dates".  On there I see that I am under a 2 year contract until July of 2016.  I am very frustrated.  I went to my local Verizon and they told me I had to call in that they could not help me......even though they are the ones who set it up.   
    For the record it took an hour for me to even get signed up.  The associate was using an ipad (or trying to) to set everything up.  I probably had to sign 8 different times during this process.  He would get all my information and fiddle with the device and get to a point then have to start over because the device kept failing.  I almost walked out during this process because the tech was clearly not working.  I wish I would have walked out now.  After way to many attempts he finally gave up and took me to a point of sale system at a desk.  I was upset by this point and he was clearly flustered.  My wife who was with me was just plain ticked off.... wrath that I faced later that day for for sticking around so long. 
    I am not happy with this entire process and seeing that the clerk signed me up for a 2 contract seems devious but I will assume for now it was the issues with his iPad that flustered him so much he messed up on my order.  I don't want to spend hours on the phone trying to deal with this, nor to I want to pay a cancellation fee.....I don't even want to cancel my service.  I just want to me on the correct plan I asked for. 

    I thought it was $99 at the time I could be wrong....that isn't the real point.  It could have been $1000 and I would have still paid full price to get the contract I wanted.  Money wan't and isn't an issue as far as the cost of the device or the EFT.
    The first contract that came up on his device was for the month to month prepaid option. The second time he started over and rebooted his iPad app it was also the month to month.  We went through this a couple more times after that.  After a while of dealing with his ipad he had had me take a seat walked away with my credit card and came back about 5 minutes later.  He brought me up to the desk had me sign a signature pad attached to the register and handed me a bag with the hot spot in it and said I was good to go and that he was sorry it took so long.
    I know I am a little intimidating and after so many failed attempts I probably wasn't overly quiet when mumbling my frustration to my wife. ( i do feel bad for that) so it was probably my fault he was so flustered. It still shouldn't take an hour to get 1 device. I think when he went to an actual point of sale after he gave up on the ipad is when he must have put me under the wrong plan.  I assumed the last information he put in the iPad was transferred over but it must not have.
    The thing is I don't want leave Verizon.  I like everything they have to offer and no one has coverage like they do.  Thanks for your input.  If anything I got to vent out some of my frustration.  Hopefully they will will do right by me and if not then I will just hang my head and move on.

  • Signed a 1-year contract and then AT&T raised price

    I was going to cancel my service in December last year, but when I called to cancel, AT&T offered U200 for a certain rate for 12 months in exchange for me signing a contract for one-year.  So I agreed to keep AT&T U-Verse for 1 year and pay that set price. Subsequent to our agreement, AT&T raised the bill by ~$4 in February (yes, the notification was in the December bill but that bill was generated after I entered into the one-year contract). I had an online chat with customer care and I was told that it is AT&T's policy to apply the rate increase even to customers who are under a contract.  I sent a private message this past weekend but I have yet to hear back. It is absurd that AT&T thinks this is okay: 1) If I cancel the service before December this year, I have to pay a penalty.2) Yet AT&T can raise the rate at any time without my consent.3) If I don't like the rate increase, I can cancel the service but I still have to pay the penalty. Is anyone else having this same issue (i.e., those who have to pay a penalty if they were to cancel within the contract period, similar to how cell phone contracts work)?  Please share your experience here.  Thanks.

    http://www.att.com/u-verse/explore/offer-details.jsp
    Promotional pricing applies to service rates only and excludes taxes, equipment fees, and other charges including a $49 service activation fee, city video cost recovery fees, where applicable, and a Broadcast TV surcharge. Residential customers only. Credit restrictions may apply. Pricing, programming, and features subject to change at any time without notice.
    Recent increases...
    IP TV packages increased $3, your discount for promotion should also increase $3 to cover this till promotion expires
    HSIA internet fees increased $5, your discount should increase by same to cover your promotiontill expiration.
    Fees increases.... NOT part of promotion
    RG lease fee increase $1 from $6 to $7
    Receiver fee beyond included DVR increase $1 per receiver. $7 to $8
    Broadcast fee (local TV access) increased $1 from $1.99 to $2.99
    These increases were announced in both November, December billing as well as website.
    If you have services you agreed to terms of services, when registered internet checked two boxes stating have read, understand and agree to the terms of service. http://www.att.com/u-verse/att-terms-of-service.jsp
    If you have not done so, now may be a good time....
    PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION....
    You must accept these TOS as a condition of receiving the Services"
    In part...
    "Agreement to Pay. You agree to pay all fees and charges for the Services associated with your AT&T Account, including recurring and nonrecurring charges, taxes, fees, surcharges, and assessments applicable to the Services, associated equipment, installation and maintenance, and including all usage and other charges associated with your account. In order to provide you with the Services, AT&T may pay taxes, fees, and surcharges to municipalities and other governmental entities, which AT&T may pass on to you."
    And...
    " Changes to Fees and Charges. If you signed up for Services for a specified term, you agree that if you cancel your plan before the end of the term, you will pay any applicable early termination fee. At the conclusion of your term, AT&T will automatically begin charging the applicable month-to-month fee. If you purchased the Services as part of a bundled offering with one or more other products and are receiving a discount based upon that bundled offering, your discount may cease and you may be billed the standard monthly rate for the Services if you change or disconnect one or more of the services in the applicable bundle. AT&T may, upon notice required by applicable laws, at any time change the amount of or basis for determining any fee or charge or institute new fees or charges."
    And...
    " By enrolling in, activating,using, or paying for the services, you agree to the terms and conditions in these TOS, including but not limited to the prices, charges,and terms and conditions provided to you in marketing and informational materials associated with the Services and on the AT&T U-verse website, all of which are incorporated herein by reference. If you do not agree to all of the aforementioned terms and conditions, do not use the Services,and cancel the services immediately by calling AT&T at 1-800-288-2020."

  • I am halfway through my 4s contract and wanted to buy a 5, but only see the 64 gig available to me for 649 but that requires a 2 year contract. Where can I buy w ou getting locked into a contract and for how much?

    I am halfway through my 4s contract and wanted to buy a 5, but only see the 64 gig available to me for 649 but that requires a 2 year contract. Where can I buy w ou getting locked into a contract and for how much?

    Your contract is with your service provider - it has nothing at all to do with Apple.
    You can buy a contract free and/or unlocked iPhone from Apple and use it with whatever carrier you wish.  Your contract terms with your current service provider remain in effect for your iPhone 4s though, so if you cancel with them (or port your number out, which accomplishes the same thing) you will owe them early termination fees and so forth.
    Even if you pay full retail but want to use the phone with your current service provider, you are still obligated to complete the terms of your existing contract.

  • If I buy a phone under a 2 year contract?

    If I purchase a phone under a 2 year contract and then end the contract early, do I also have to return the phone?

    And keep in mind that a new activation will require a $35 activation fee (or a $30 upgrade fee if you're upgrading a line), plus you'll pay a month in advance for your service.  And when you cancel the line, the service isn't pro-rated.  In other words, run the numbers because depending on which phone you're looking at as 'free' with a two-year contract, the cost may be close to paying full retail in the long-run, and it would be an easier process to just pay full retail in that case.

  • 2-year contract up?

    How can I find out when my 2 year contract is up? I cannot remember exactly when i started services, I am thinking it was sept/oct of 2010. I want to cancel my services with Verizon but want to make sure I am not breaking the contract. Can anyone answer this for me? I'd really appreciate it!

    Log into your online MyVerizon account
    Scroll toward the middle of the screen and click on 'more actions'
    Under 'device', click on 'phone details'
    All the phones on your plan should be listed across the top; choose which phone you are interested in (remember that each has its own contract end date, assuming you have more than one phone on your account)
    Click on 'view contract end date' (in blue)
    A pop-up screen will show the contract end date for that phone

  • Verizon two year contract question

    If you sign a new two year contract and then cancel it a week later and pay the early cancel fees.  Do you get to keep the phone or have to return it???

    Ok thanks.
    Reason I ask is I'm grand fathered in with unlimited data. And not sure when they will sell it unlocked.  But my girlfriend has a free upgrade but is switching her plan soon to her bosses phone plan.
    So was thinking she could use her upgrade and the the iPhone plus on
    Preorder tomorrow.  Then in two weeks just cancel the plan. Because wouldn't it be the same as just buying it unlocked after cancel fees?

  • Death in family whom just upgraded to new two year contract?

    My son passed away on Dec 30, 2014, we traded upgrades from one phone to his in November, 2014. When I called Verizon to find out what to do, she asked if I wanted to turn the phone off, I said I wanted to keep it on for another month so that I could take care of is affairs. All I was doing was asking questions but she put his phone on a month to month, but showed the phone that we transferred the upgrade to as having upgraded in December, Now my husband has a new two year contract and no phone of his choice. I have contacted Verizon on three occasions to get it corrected but as of 20 minutes ago, it has not been changed. What can I do and whom can fix this. ??

    Sorry for your loss. When upgrades are transferred the original line that had the upgrade gets it's contract extended not the line the upgrade is moved to. Their contract remains the same. So if your husband transferred his upgrade to your son, your husband's line is the one that gets the new 2 year contract. That is not a mistake, it's policy. If your son's line is now month to month when you cancel the line there won't be a ETF.

  • Refund my $90 early contract cancellation fee... I do not remember agreeing to it!

    I was told that I agreed to a $90 early termination fee when I was re-negotiating my lost discounts on February 4th.  I'm old.  I do not remember that, nor would I have agreed to it...I would have switched to Cox.  This is a case where you say I agreed and I'm not going to dispute it... don't bore me with restating that.  I don't remember it and I'm the customer...remember?  After 1 1/2 hour of my life, that I won't get back, on the phone trying to credit that amount back to my account, and refusing at all levels, they hung up on me.  I think Verizon is the worst vendor my wife and I have to deal with.  Deception and bait and switch is your business model.  All we want is for them to match another provider in our area, give us a 10 year contract, and leave us alone.  I can't even look at the company logo without getting sick.  For now, we just want that $90 credited to our account and I'll deal with you again next year.  If you don't do it, we'll spend whatever life energy we have left going viral with your deception of these two old AARP members.  Hell, we may not live 10 more years.  Are you listening and hearing us???????????

    Couple of comments:
    1) This is mainly a user supported board.
    2) No provider will give a 10 year contract.
    3) Just about every provider is going to have an early cancellation fee in exchange for a contract. It happens for TV, cell phone even alternate electrical or natural gas contracts.
    4) You should have received info on Terms and Conditions when you signed up again. No one ever reads them yet they complain when they don't like them.
    5) I thought you typically get 30 days to cancel a contract from Verizon. Not sure how long it has been for you.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • Overcharged due to a "3 year contract"

    I am absolutely stunned by the business practices used by Comcast and the way in which I was treated. I recently sold my house and moved. In my former residence I had upgraded internet, phone, cable and home securty through Xfinity. My bill was somewhere around $250 a month. When I moved I attempted to cancel my home security. I was told that I had a 3 year contract (3 years?!?!?!) in place. I still had 9 months left on my contract and therfore I would be charged $350. Despite the fact that I still planned on using Comcast at my new residence, when the issue was escalated, the "escalation team" said that it is a contract and there is nothing they can do. I was stunned. So I wanted to tell this story to warn others. I also want to let Comcast know that they may have made $350 one-time off of my move, but as a result of my disgust I cut the cord. Obviously today, it is easier than ever to do this and my bill went from $250 to $60. I will make the money back in less than 2 months, but Comcast will lose thousands over the next few years.I hope someone escalates this to management. They should be concerned about these types of client practices and the effect it will have on their business.  

    The phone itself is the same. The only difference is that (in the use) you will be paying about $400 more for the phone without a contract than with one.
    If you plan to stay with the same carrier for 3 years, then its worth it to sign the contract.

  • Can you still renew a 2 year contract for AT&T at BestBuy?

    I was told that i wouldnt be able to renew my contract with best buy anymore. i planned on using my best buy credit card when i went in.

    Hi andrew, Getting a new phone is an exciting process and we're glad you chose to come back to Best Buy Mobile. Unfortunately AT&T has discontinued 2-year contracts for new and existing customers. However, you are able to upgrade your phone through AT&T Next. For more information about AT&T Next and how it works, you can visit this link: http://www.bestbuy.com/site/Mobile-Phones-Promotions/AT-T-Next/pcmcat332500050034.c?id=pcmcat332500050034 Sincerely,Alex M.

  • Can you get the iPhone 4 for $99 without a 2 year contract?

    I want to get the Iphone 4, but if I haven't been with AT&T for more than 2 years (my contract 2 years yet) can I still get it for $99?

    If I couldn't get it for $99 then what would be the alternative price for not having the 2 year contract?

  • I currently have a DROID RAZR M and I'm 1 year into my 2 year contract.  Since the Kitkat update, the phone won't stay charged and it's very buggy.  I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s

    I currently have a DROID RAZR M and I'm 1 year into my 2 year contract.  Since the Kitkat update, the phone won't stay charged and it's very buggy.  I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s and keep my same plan but switch to the Edge program. Is this possible? I don't think I should have to pay an early termination fee or anything like that since my phone has become almost unusable. I know under normal circumstances you have to wait 2 yrs to upgrade but due to the update and the poor service I'm now getting I hope Verizon can make an exception. Thank you.

    How recently did you switch?  If it's less than 60 days, then Verizon simply reinstates your previous account.  The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices.  I'm not sure how it will go - but since you are still being billed for the devices... 

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