200GB western Digital Drive stopped working

Hi all,
I have a Western Digital External USB Hard Drive that connects to my PB using a USB 2.0 cable. I used to use this hard drive for quite some time. I had to stop using it for a while (3 months or so), and then when I try to use it again, nothing happens.
I changed the cable, tried to connect to my iMac as well but nothing happens. I can hear the drive spinning when it is on, but the drive does not mount, actually nothing happens when it is connected to my PB.
Can anyone help? do i need to update the firmware? if so, how? i cheked the system profile when the PB is connected to the drive, but no information related to the drive shows up.
thanks,
Cleidson

Cleidson
Like BGreg has described, this sounds like a power supply issue. I have seen many hard drives that have displayed similar symptoms. Usually replacing the power supply has fixed the problem.
For example one scenario happens like this - switching on the drive gets the hard drive spinning and any LED light on the drive to activate but the drive clicks away and fails to mount. Disk Utility can see the drive but, again, no amount of trying will get the drive to mount. Replace the power supply and the drive will mount without any issues.
2.0GHz MacBook, 15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4,   Mac OS X (10.4.8)   Cube, 2xTAMs, iPod 4G & nano 2G, 1G & 2G iPs, AEBS, AX

Similar Messages

  • Western Digital Drive stopped working

    Hi all,
    I have a Western Digital External USB Hard Drive that connects to my PB using a USB 2.0 cable. I used to use this hard drive for quite some time. I had to stop using it for a while (3 months or so), and then when I tried to use it again, nothing happens.
    I changed the cable, tried to connect to my iMac as well but nothing happens. I can hear the drive spinning when it is on, but the drive does not mount, actually nothing happens when it is connected to my PB.
    Can anyone help? any incompabilities of this drive and Mac OS X 10.4.6?
    thanks,
    Cleidson
    PowerBook 12   Mac OS X (10.4.6)   768 MB DDR SDRAM

    The firmware is to the bridge itself. Use the System
    Profiler to see if it appears as a USB device.
    ok. i connected the external drive to my powerbook, turned it on and looked in the System Profiler. there was nothing related to the drive in it.
    what should i do?
    thanks,
    cleidson

  • Western Digital won't work with Mavericks after upgrading.  Any solutions?  Is Apple doing anything?

    I upgraded to Mavericks and now my Western Digital will not work.  Is this an Apple issue and are there any solutions?  Thanks.

    Western Digital have been assisting the users that lost data by providing Recovery software to them, I don't know what else they are doing. Contact them.
    And if you are running any WD software that may have accompanied the drive stop now and remove it permanently.

  • Time machine backup fails; error creating folder. Western Digital drive requires password which is perhaps/likely the issue. I can't eliminate the password/encryption.

    Time Machine backup fails on new WD external drive (My Passport Studio); error creating folder (after several hours of Time Machine apparently working).
    Background: I purchased a Western Digital drive from an Apple Store to use for Time Machine backup.  I followed the Western Digital instructions that came with the drive for Mac. I didn't get the Time Machine prompt which the instructions indicated I would receive--namely to select whether I want to encrypt my Time Macine backups. (I already have a Time Machine backup I use at another location, which is perhaps why I didn't receive a prompt.)
    I decided to install the Western Digital utilities and security software that comes on the disk--with a view to potentially encrypting the disk (since I still wanted to have an encrypted backup since I was mobile). I forgot that (from experience 2-years previous) that I shouldn't install Western Digital software because it just makes life really complicated.
    I tried several times to do a Time Machine backup with failures each time (error creating the backup folder). I tried to get help from WD but I don't think the technicians were following what my issue was. Potentially I was not helpful in explaining it. I deleted the WD applications from my system after the first contact with WD. However the problem persisted--I still had an encrypted hard drive. After three phone sessions with three different WD techs I still could not get a solution. (By the second call I was not at all interested in having an encrypted drive--I just wanted to format and restore the drive to an unencrypted state so that I could have SOME kind of Time Machine backup.)
    I still don't have a solution--either to get Time Machine working with the WD encryption/password on the drive, or to remove the encryption so I can backup. Right now my options are to return the drive to the Apple Store -- or get a return authorization from WD. Seems crazy since the drive is fine and I have the working password.

    Never install "helpful software" provided by WD and Seagate (or any HD mfg.)
    All such stuff is fluff and nonsense that interferes with normal HD operation.
    Always when you buy a new HD, format it for Mac and then use it to TM backup or clone a HD, or archive data.
    Less is more on HD new out of box.  A "blank brick", no fluff and cotton candy software

  • System is looking for a Western Digital drive

    I've had a Spotlight indexing problem that seems to be partially fixed but I see something in console under the system log that may be preventing Spotlight from finishing it's indexing.
    Here's the reference:
    Sep 17 11:28:57 Macintosh-2 WDDriveManagerStatusMenu[167]: *** attempt to pop an unknown autorelease pool (0x843400)
    This is a reference to a Western Digital Drive...the drive was put in a new case.
    I keep getting this error message in Console in the system log...Spotlight gets to within 30 secs of indexing, then keeps delaying it's completion.  Could this error message be preventing the completion?

    People used to get that Console message before WDDriveManager was updated for Snow Leopard. Back in 2009-2010, it was not compatible with Snow Leopard.
    Do you have the latest updates installed for WDDriveManager?
    Secondly, my understanding is that the main purpose of WDDriveManager is to enable functionality of lights and buttons on the WD hard drive case. However if you moved the drive to a new case, perhaps such functionality is no longer relevant or perhaps there is a conflict there (software looking for a certain type of HD case but can't find it?). In that case, you might consider removing or uninstalling WDDriveManager as it might no longer work with this new case you have.
    Are you using Snow Leopard? (I assume so because that's this forum, but your post indicates 10.4). Do you have the latest version of WD software? What are you using the WD software for? Is your HD case compatible with WD's software?

  • Mac Pro RAID Card and Western Digital drives

    I'm having huge troubles with these items.
    I first installed four WD7500AYYS (Raid Edition) to build a RAID 5 and install Leopard on it. At this point, one of the drives was probably DOA and didn't show up in the bay. I then reinstalled the Seagate that shipped with the machine, then proceeded to create another enhanced JBOD raid with one of the WD drives. After a couple of seconds, RAID utility reported an error (disk about to fail and such). I then tried with another one. The process ended with a kernel panic after two hours, while RAID utility was still marking the drive for enhanced JBOD. That disk never show up again, in any bay.
    At this point, I'm left with two WD drives. I can't get past the creation of a RAID set with them, no matter what. Either RAID utility reports an error, or it says the disk has been ejected, or it keeps create the RAID for hours... The later usually ends with a "force quit", or a force shutdown. During these attemps, the RAID card went missing once, then it appeared again on the following reboot. The RAID battery, which was fully charged at first, is now being "repaired" (charging ?).
    I then ran AHT to see whether there was something wrong. No errors reported.
    Because all four drives were Raid Edition, I thought this could be the root of the problems. So I bought a Caviar SE16 (WD5000AAKS). To no avail. It fails too, in the very same way. And now it no longer appears in any bay.
    The last step I took was to remove the RAID card (connecting the iPass connector to the motherboard). Out of the five WD drives, only two RE2 (the two that still show up with the RAID card) do appear in disk utility. But disk utility never ends "writing the partition map" or "preparing for initialization".
    By now, I end up with five WD drives that appear to be just dead, as if they were killed by the RAID card trying to RAID them. The only drive that works, with or without the RAID card, in any bay, is the Seagate. I didn't try to fiddle with it though (I'm reluctant to format it just to see whether I can create an enhanced JBOD raid with it).
    So the question is, are Western Digital drives compatible with this RAID card ? If they do, then how a RAID card can kill them in such a way while keeping the Seagate alive ?
    I'm lost in conjectures. I don't even know if/how I can bring all the WD drives back to life. I'm not sure the RAID card is faulty, I've already lost a lot of time and money, I'm not willing to buy yet another drive to see it fail too, and my Mac Pro is kind of useless as I don't want to spend time on installing/configuring everything I need on a drive that is bound to be replaced by a larger RAID 5 array.
    Any help is appreciated. Thank you.

    Someone yesterday or Friday, had a system with 4 x 1TB drives and Pro RAID, but in their case, it was determined later Saturday that drive bay #1 was not functioning.
    Hopefully these fully retail drives, not OEMs, and I would think they are fine. They are what I would use (Sonnet Tempo only supports RE of the WD drives). Someone else, Danish?, had 3 out of 4 WD drives were DOA.
    I've never had trouble buying over a dozen from OWC, so it does seem odd.
    If you have SoftRAID 3.6.6 I would use that to zero the first and last 100 sectors, or you can begin to zero the whole drive and cancel at any time, just to check the health of the drive and that it can zero and not produce I/O errors.
    There are two other methods for accessing and managing Mac Pro RAID, ARD and CLI
    http://docs.info.apple.com/article.html?artnum=306231
    Originally, only Apple drives were supported. My understanding was that this changed. But the only article I found in KB dates back to Aug '07:
    Question: What drives does Apple support with the Mac Pro RAID Card and the Xserve RAID Card?
    Answer: +Only Apple drives are supported with the Mac Pro RAID Card and the Xserve RAID Card.+
    My understanding that 3rd party retail drives such as WD RE2 750GB, Seagate, Hitachi were supported as well since the article was written - and I can't find where I read that, but sure that I did, as this was discussed in the past.
    I'd like to find an official article. Even my friend Google was helpless

  • Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

    Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

    It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
    First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
    http://www.adwaremedic.com/kb/baddns.php
    http://www.adwaremedic.com/kb/hackedrouter.php
    If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
    As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • CD drive stopped working on my Satellite L

    Hi
    MY CD drive stopped working, but then it recognised a disc which I had inserted, but then stopped working again.
    I have deleted upper and low filters from device manager.
    I have also downloaded the dvd ram driver from toshiba and my cd drive then worked, but after I closed down the computer, again it would not recognise discs in the drive.
    I again downloaded the driver and it then recognised the disc I inserted into the drive.
    However, now my computer will not recognise the drive even when I again download the driver.
    Does anyone know why it would work intermittently or have any ideas that might help.
    Thanks.

    Which satellite L do you have?
    Which operating system do you use?
    Do you use original Toshiba recovery image?
    Is ODD recognized properly in device manager?
    Which disc do you use?
    Do you have this problem using only this one disc?
    Sorry buddy but your description is so general and there is no one single relevant info that can help for better understanding.
    What you can expect are just general answers like:
    -reinstall ODD
    -test with different discs
    -defect ODD

  • Intel wired ethernet driver stops working

    We have this issue with several T400 and T500 series ThinkPads that the Intel ethernet driver stops working after a while. All this started to happen maybe a month ago. We have both 32- and 64-bit Windows 7 OSs.
    Wired ethernet works ok first, but after a few hours or a day or two this yellow exclamation mark appears on the network icon and it says limited or no connectivity. Wired network stops working and there is nothing we can do to fix this other than reboot the computer. It doesn't even shut down properly, just says "Shutting down" forever and blinks the HDD led maybe once a second. So we have to force it and after booting everything is ok until the next time this happens.
    When the network stops working, nothing can be done with the driver because everything just hangs. You cannot disable the connection or uninstall the adapter from Device Manager or anything. Unplugging the ethernet cable does not help either. There is nothing about this problem in the Event log other than about the symptoms of not having a network connection.
    What could be the source of this problem? Do you have any ideas about how to diagnose this problem further? We have the newest driver and I have also tried the newest driver from Intel.

    Go to Local Area Connection (Wired Intel adapter), Properties and the Configure button, in the Power Management Tab UNCHECK "Allow the Computer to turn off this device to save power".
    Window7 does NOT always resolve IP and DHCP when it come out of sleep etc. All attempt to release/renew are in vain. I have seen this on various systems for some time. Occassionally a router reboot fixes it but most of the time is the PC. Frustrating but for Wired use this should always be disabled if you're using it a lot. Power savings is not in your best interest.
    Let me know if that does it.
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • ITunes8 -- all optical drives stopped working

    After installing iTunes 8, all my optical drives stopped working. Windows simply didn't recognize them. Device manager said they were missing. However the BIOS found them. Uninstalling iTunes8 fixed it.
    However, like everyone else here, now I can't return to a previous version of iTunes because it refuses to recognize my library file (a .itl file).
    Argg
    What can I do, to either use an older version of iTunes, or fix this problem?

    I tried the suggested fix on Apple's site (http://support.apple.com/kb/TS2372?viewlocale=en_US) but both my DVD drives remained invisible.
    Then I tried the one at MS suggested by Adrian Kingsley-Hughes on his ZDNet blog (http://blogs.zdnet.com/hardware/?p=2600):
    http://support.microsoft.com/kb/314060
    Hooray! It worked! Not only have my drives reappeared, but I am burning a DVD right now using InfraRecorder.
    Unfortunately, now I get a nasty message about missing registry data whenever I start iTunes, but I assume Apple will fix this problem in some future release. I'll have to live with it until then.
    I spent hours on this today and almost ordered some new SATA drives, thinking the IDE controller on my mobo must have gone bad. I really appreciate the existence of Adrian's blog and other third party resources!
    And I am very annoyed at Apple right now. Releasing software that breaks peoples' computers in a major way is not acceptable, IMHO. Leaving the bad software out there and posting fixes that don't work is even worse.
    BTW, I am running XP Pro SP2. I have Logitech hardware and software installed, as well as a number of other USB devices (Treo, Canon printer and scanner, iPod) so (according to Adrian and other sources) I guess I was a likely victim.
    Note that, having been burned before by new major releases of iTunes, I was cautious: I held off on installing iTunes 8 until the second release, hoping they'd have fixed any really bad bugs that showed up in the first release by then.
    Silly me.

  • My macbook hard drive stopped working and I loaded another hard drive and can access time capsule but it doesn't show any of my old files and I don't understand why

    My 7 year old macbook hard drive stopped working and I put in another hard drive but when I went to restore my information from airport time capsule it only shows today and nothing older.  Help?

    Did you do a TM backup after you installed the disk? It may write over the previous backup.. but it should actually start a new one.
    Read the info about using migration.. see http://pondini.org/TM/Home.html
    Or the Mac is probably looking at the backup as from a different computer.
    See the details of how to use TM to restore to a different Mac.
    Q17 here. http://pondini.org/TM/FAQ.html
    I would read through 14-17 carefully.
    You should be able to do a full recovery of the TM backup to a USB drive plugged into the computer.

  • When using lighting effects in cc programme freezes and then window comes up sayind amd driver stopped working but is now ok. Tried to open lighting effects in cs6  and default spotlight is there but then it freezes. No mention of driver problems. Any  s6

    Problem with accessing lighting effects in cc and cs6. In cc programme freezes and then window appears saying amd driver stopped working but is now ok but cc still frozen. Tried opening in cs6 no problem with driver but just default spotlight appears and then programme freezes. Any suggestions.

    That is  very old for drivers and new driver for the chipset will not be coming I do not see it as supported either Photoshop CC and CC 2014 GPU FAQ
    Tested video cards for Photoshop CC and CC 2014
    Adobe tested the following video cards before the release of Photoshop CC and CC 2014. This document lists the video card by series. The minimum amount of VRAM supported on video cards for Photoshop CC and CC 2014 is 512 MB.
    Important: This document is updated as newly released cards are tested. However, Adobe cannot test all cards in a timely manner. If a video card is not listed here, but was released after May 2013, you can assume that the card will work with Photoshop CC and CC 2014.
    Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model (Laptop and desktop versions have slightly different names.)
    nVidia GeForce: 400, 500, 600, 700 series
    nVidia Quadro: 2000, 4000 (Windows and Mac OS), CX, 5000, 6000, K600, K2000, K4000, K5000 (Windows and Mac OS)
    nVidia GRID K1, K2
    AMD/ATI Radeon: 5000, 6000, 7000, R7, R9 series, 7950 Mac OS
    AMD/ATI FirePro: 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900, W8100, W9100, D300, D500, D700
    AMD/ATI FireGL: W5000, W7000, W8000
    Intel HD Graphics P3000, Intel HD Graphics P4000, Intel(R) HD Graphics P4600/P4700, Intel HD Graphics 5000
    Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (First generation) cards/GPUs are no longer being tested and are not officially supported in Photoshop CC and CC 2014. Some GL functionality is available for these cards, but it's possible that newer features don't work.

  • Radeon display driver stopped working

    Hi
    I am running Win 8.1 x64 (up-to-date) on HP Pavillion 1322TX laptop. There are  Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012. What the hell!
    Can I update these two drivers seperately by getting updates from Intel and AMD sites? 
    Is there any update for catalyst control system (CCC) ? 
    When I try to update through the CCC or HP Support Assist, it is always no updates.
    Can any one please advise me?
    PS. I am fed up with HP and ATM, I wont go for HP again and never recommend for someone elese.
    This question was solved.
    View Solution.

    Hi JSHLMS,
    I see that you have some questions regarding the your switchable graphics. You will not want to use the drivers available from Intel and AMD because with switchable graphics it is the manufacturer of the notebook that configures the drivers. Intel and AMD provide a basic driver and HP configures for their notebooks. You can download the latest AMD software package which includes CCC here.  I did some research and found Windows 8.1 versions of your drivers but as your model doesn't have specific drivers I can't guarantee that they will work.  If these drivers don't work then I recommend downgrading back to Windows 8.
    Intel High Definition Graphics Driver
    AMD High Definition Graphics Driver
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

    My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

    try and Reset the System Management Controller (SMC)

  • Macbook pro optical drive stopped working after installation of mavericks

    macbook pro optical drive stopped working, just spins and won't eject, ever since I upgraded to Mavericks, thoughts?

    I have the same problem and was advised by someone to reset System Management Controller (SMC). I haven't tried it yet though. I wish it could fix it. Let's give it a shot!

Maybe you are looking for

  • Migrar de TAXBRJ para TAXBRA

    Bom dia pessoal , preciso de uma ajuda de vocês. A empresa que estamos dando suporte quer trocar de TAXBRJ para TAXBRA, no entanto não fizemos isto antes e não sabemos os possíveis impactos na operação, se podemos ter pedidos de compras abertos, orde

  • My iphone 5c is disabled says connect to itunes which i did but it still doesnt work

    please help me i connected it to itunes and still nothing it still says disabled it wont even ask me for my pin

  • Videos won't show up or play in any browser

    I have created a website  in iWeb version 3.04 that contains videos imported into and from iMovie '11 version 9.04. In iWeb, the videos play just fine. I published the website to a local folder...then FTP'd the resulting index.html and website direct

  • UCCE 7.5(8) CAD 7.5.1.59 got blocked in Working Ready state

    Hi all, We're using UCCE 7.5(8) with CAD 7.5.1.59. From time to time, we remarked some CAD get blocked in the Working Ready state after ending a call. Our wrap up time is currently configured to 2 hours (as requested by client) so the CAD wont turn b

  • Error in BDC within user exit

    Hi All, I am trying to generate a BDC recording within a function exit. I have declared the BDCRECX1 include within the TOP include of the function group. But the include BDCRECX1 which actually contains all the FORMs also contains a selection-screen