4s microphone has always malfunctioned (people can't hear me) for first 10 seconds of outgoing phone calls. I've synched w healthy Macbook Pro, replaced SIM cards, replaced iPhone 4s, called Applecare (no mic issue admitted). OS problem?

4s microphone has malfunctioned on most outgoing calls for many months. People can't hear me for first 10 seconds of outgoing phone calls. I've synched w healthy Macbook Pro, replaced SIM cards, replaced iPhone 4s when Apple Store thought it was probably a hardware problem, called Applecare (no mic issue admitted). OS problem??? I think so! [Possible] good news: for the past 2 days, since updating to 5.1.1, no one has reported problems hearing me!
I'm concerned Applecare folks did not admit to me that so many other 4s users also has malfunctioning mics.

Tornado Todd wrote:
I'm concerned Applecare folks did not admit to me that so many other 4s users also has malfunctioning mics.
Why would that even matter?
The device obviously has a hardware issue and is under warranty, take it to Apple for replacement and move on with life.  No reason to make things difficult.

Similar Messages

  • HT201328 People can`t hear me during calls but i can hear them (probably *not* a mic problem)

    I unlocked the iPhone From AT&T, its working well in browsering and i can hear people in calls, but people can`t hear me (even with earphones! it`s not a mic problem!!) help me please..

    I had the same problem this morning. I tried reset on phone a few times. Nothing. Then I restored it from iTunes and it worked fine. This has happened to me before -- don't know the root of it, but restoring has worked so far. Good luck.

  • IPhone 5S: does anybody has this problem. During a successful voice call all of a sudden people can't hear me while I can hear them

    iPhone 5S: does anybody has this problem. During a successful voice call all of a sudden people can't hear me while I can hear them. Signal is strong and call quality (me hearing the other) is still very good but it looks as if I’m going on mute while I’m not muting my iPhone. When dropping the call and re-dialing it works fine again. It’s a brand new iPhone 5S but it now happened already 4 or 5 times in 2 days.
    It feels like a hardware/iOS problem and not a network issue. It happend with iOS7.03 but I just see 7.0.4 is available so will install that one now.
    Thanks in advance for feedback
    Best regards,
    Marco

    Hello Jeff,
    Thank you for providing so much detail about the issue you are experiencing with the audio on your iPhone.  I would be concerned too if the audio on my iPhone was not working unless using speaker phone.  I found an article with some steps to take when you are experiencing issues like this:
    iPhone: Can't hear through the receiver or speaker
    http://support.apple.com/kb/TS1630
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My microphone does not appear to be working, people can not hear me on Skype.

    My microphone does not appear to be working, people can not hear me on Skype.  TIA

    I have the same problem..-_-

  • I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

    I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

    Take it in to an Apple store or authorized service center for evaluation and possible replacement.

  • HT5192 after 5.1, still people can't hear me why?

    Still other people can't hear me after iso 5.1. Why?

    I have this same problem.  I can record voice memos, and I can use voice control. Facetime works. I can record video with sound.  But people can't hear me with my blue-tooth, headphones, speaker or just regular phone speaker.  Sometimes a reboot fixes it temporarily.  Plugging and unplugging headphones doesn't fix it.  Switching between speaker and regular sometimes fixes it for a minute.  But it always stops working.  It's like the mute is turned on and I can't turn it off.  I have had the sim card replaced, I have restored to the factory settings, I have been to the genious bar twice. 
    I was told that I just need to buy a new phone because it's 50 days out of warranty.  But if anyone has any suggestions, I would love to try them.

  • My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. Help ASAP

    My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. I dont know what happend to it help ASAP

    Is there no sound period? I mean nothing through the headphones or the speaker? If the sound works only through the speaker or just through the headphones the switch inside the headphone port maybe stuck open. Try plugging and unplugging 10 to 12 times to unstick it. If no sound at all, go into Settings>Music>Volume Limit. See if it is turned on, if so check that the limit is not turned down to zero. If still not the problem try a soft reset, press and hold the power and home buttons together until the Apple logo appears, about 15 seconds, then release. if still no joy go into Settings>General>Reset>Reset All Settings. If still no joy, connect to iTunes via the cable and Restore to backup. If that doesn't work Restore to new. Just remember to save all your stuff that can be wiped before you restore, pictures, music, contacts etc. If none of this works, then maybe a hardware issue contact Apple Genius Bar or store and have your iPod evaluated. Hope this helps, Good luck.

  • People can't hear me when on a call.  Speaker phone works

    People can't hear me when on a phone call.   I have to use speaker or earplugs.  I've tried suggestion with head phone and checked all volume levels.   Now people tell me l sound like I'm in a tunnel or can't hear me at all.  Any ideas how to fix this?

    Hey az786,
    Thanks for the question. Great troubleshooting! It sounds like you have completely isolated the issue, the following article outlines the next step:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
    11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Thanks,
    Matt M.

  • The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

    The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

    If you have lost all sound and video is freezing on you, that ain't good. Your iPad is two months old so I would not hesitate to contact Apple at all. You are entitled to 90 days of phone support.
    http://www.apple.com/support/ipad/contact/.
    If you want to try a couple of things on your own, try quitting all apps and then reboot the iPad - not so much for the sound issue itself - but more as a general "start all over again" sort of approach. It might help with the video freezes.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Reboot the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you use headphones on occasion, you can try plugging and unplugging those as well and see if the sound comes back.
    You could even try restoring the iPad to factory settings and then restore from a backup, but unless there is something totally hosed on the iPad, that should not be necessary with a two month old device - of course assuming that you didn't drop the iPad or do something accidental that could be causing the problems.

  • IPhone 4 [I can hear people,but people can't hear me]

    I've recently started to use iPhone 4 and after 1-2 weeks later,A problem arised. I can hear people during calls but people can't hear me. My mic is working fine as I can hear my voice memos very well. I've also tried putting in my earphones in and out several times [P.S I am using a samsung earpiece]. My IOS version is 7.0.2(11A501). A quick reply would be appreciated!

    There are several posts about this problem already. IOS 4.2 is supposed to fix the problem.

  • I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    Or purchase an Apple Gift Card for him to use to get a phone at Apple after Christmas. He gets the card as the Christmas gift and can go get the phone himself. It would cost you the same amount of money.

  • People can't hear me on the other end when I make facetime calls from my Imac

    People can't hear me on the other end when I make facetime calls from my IMAC

    I had the same problem on my brand new iMac and Apple Care solved it for me. Very simple.
    1. Restart your computer
    2. As soon as you hear the chime, press the SHIFT button until you see the Apple logo, then release it. This will put your computer into safe mode. When your computer boots up to the home screen in safe mode, Facetime will NOT work. That's normal.
    3. After your computer finishes booting up to your home screen, restart it normally. That solved the problem for me.
    Apple Care said that putting the computer into safe mode results in a diagnostics check that can fix certain problems. I hope this helps someone else.

  • I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

    I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

    Remove it according to the developer's instructions and see whether there's an improvement. Back up all data before making any changes.

  • Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?

    Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?
    thanks,
    Simon

    First question that I am not clear on your answer about: Is the Apple ID itself a valid email address, and the same one that you have as your Primary email address on your account? If the actual Apple ID is not an email address, then that is why you are not able to sign on to iCloud or to verify it....it must be an email address.
    If it is an email address then:
    Update your OS to the latest version - 10.8.5
    Once you have updated, reboot the Mac and then go to Preferences>iCloud and try to sign on with your Apple ID again.
    Check Manage your Apple ID to make sure that your Apple ID/Primary email address is verified.
    If the problem persists, contact iCloud Support to see if they can provide you with an explanation of the meaning of the message. If the Apple ID has already been verified, then I'm not sure why you would be getting this messge:
    https://getsupport.apple.com/Issues.action
    Cheers and best of luck!
    GB

  • I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

    I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

    No, you should not.  There are problems trying to go the other way, but updating a newer iOS release from a backup of an older iOS release has always been supported and is the basic means of setting up a new device from a previous one.

Maybe you are looking for