5.1 Not Working Audigy Plati

Two weeks ago, "5. / AC3" was working perfectly for my DVDs playing on computer. Now it doesn't and the Creative's "speaker test" pushes front speaker sound out the rear speakers and center and rear speaker sounds are greatly diminished (barely hear them).
The only things I changed were installed new Logitech Web Cam and hooking up a small mike mixer (battery / DC aux powered). Then, hooked up dynamic mike and acoustic guitar pickup to this mixer and then mixer "out" to Audigy Platinum mick jack on front of computer. Before I just had dynamic mike hooked to front Audigy front panel.
Did the 5. / AC3 stuff get zapped or something? Is there a way to better check. I tried the "6 channel" test file that Microsoft provides on their web site. Same results - front speakers pushed out rear and barely audible center and rear line out.
Thanks for any help.
J

Cat,
I followed the cleansweep uninstall and then did the full install from the CD. The install has frozen at 97%. It also looks like it has failed to write the uninstall files.
I have NOT quit the install yet. But, it has been three has since it has frozen. I'm afraid if I quit, then there will not be any listings in the ADD/REMOVE for me to uninstall and then start over.
Help!
J

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