500 Internal Server Error. Failed to process request. Please contact....

Hi Experts,
The user is able to login successfully into portal.
When the user is clicking on Travel & Expenses page an error is coming as below:
500 Internal Server Error.
Failed to process request. Please contact your system administrator.
Please advise, what could be the issue. thanks.

Check if the user id is locked or not? If yes, then unlock and reset the password.
Please check at both R/3 side and portal side. And note that resetting of the password has to be done at both the sides.

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    Hi,
    When i tried to deploy the .ear in production server it giving following message in browser when i opened the application.
    "500 Internal Server Error , Failed to process request. Please contact your system administrator"
    But i am not getting any error exception stacktrace and JCo Connections are Ok and tested.. and we also could replicate the same in our other portal DEV also.
    Please help me in this concern.
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  • 500   Internal Server Error Failed to process request in portal

    Hi ,* We face problems to run Dev and Qual systems on our Sap portal devices. Production is OK The error message (see hereafter) does not occur on welcome page but on any page that communicate by Web Dynpro with ECC SAP system 500 Internal Server Error SAP NetWeaver Application Server 7.00/Java AS 7.00 Failed to process request. Please contact your system administrator. [Hide] Error Summary While processing the current request, an exception occured which could not be handled by the application or the framework. If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, ... com.sap.tc.webdynpro.model.webservice.exception.WSModelRuntimeException: Exception on creation of service metadata for WS metadata destination 'SSOL_WS_METADATA_DEST' and WS interface 'ZGetListCustomerAgent'. 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    gopal.sattiraju

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    Hi ,
    We face problems to run Dev and Qual systems on our Sap portal devices. Production is OK
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    TY.

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    <Opcode>0</Opcode>
    <Keywords>0x0</Keywords>
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    Hi,
    I am also facing the same error.
    Our R3 System is in ECC 6.0
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    Please Help ASAP.
    Thanks and Regards,
    Madhan

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