502 Error received for a known working site

Hello,
I'm having trouble resolving an error with a particular website. A HTTP 1.1 502 (bad gateway) error is received when browsing the site. Bizarrely though our failover proxy which has identical rules and proxy.cfg options works ok.
I've used PKTSCAN.NLM to acquire a trace for each server, which showed a HTTP 1.0 GET request on the problem server and a HTTP 1.1 GET request on the working proxy, which led me to believe it was a config issue. However the PROXY.CFG files in \ETC\PROXY\LOG\HTTP\COMMON show the same.
We've restarted the problem proxy and deleted and attempted to re download the site to cache with no change, the problem has resolved itself in the past for a few days then returned and not worked since. Firewall logs show all traffic is being allowed and Routing appears ok.
Has anyone any ideas on what I can do troubleshoot this further? I at least have a working backup proxy, but cannot switch between without pushing out registry changes and this seems silly being as it's just the 1 site causing this problem.
Thanks
Chris

On 26/10/11 12:36, Eddie Bo 83 wrote:
>
> Hello,
>
> I'm having trouble resolving an error with a particular website. A HTTP
> 1.1 502 (bad gateway) error is received when browsing the site.
> Bizarrely though our failover proxy which has identical rules and
> proxy.cfg options works ok.
502 is a comm issue. This proxy did not receive any reply from the webserver
> I've used PKTSCAN.NLM to acquire a trace for each server, which showed
> a HTTP 1.0 GET request on the problem server and a HTTP 1.1 GET request
> on the working proxy, which led me to believe it was a config issue.
> However the PROXY.CFG files in \ETC\PROXY\LOG\HTTP\COMMON show the
> same.
proxy.cfg has a switch to enable http 1.1
SendHTTP11Request=1
This will work as long a Browser sends a http 1.1 request.
> We've restarted the problem proxy and deleted and attempted to re
> download the site to cache with no change, the problem has resolved
> itself in the past for a few days then returned and not worked since.
> Firewall logs show all traffic is being allowed and Routing appears ok.
it is a comm issue. For any reason this site becomes available for this
proxy. you best shot is to take a lan trace on bm server. If you see
that proxy sends the GET to the correct ip (check destination mac
address to verify that it is send to the correct default gateway)and no
answer is seen back, then it is something in the path blocking it or a
routing problem. Next step will to take a lan trace on the next hop from
this server, normally its default gateway and see if it gets the packet
and if it gets forwarded. If not, you've found it, if yes, then another
device above this one is causing it so you move to the next
hop...etc,etc,etc till you find which one is causing it.

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