8.0 hangs at Initializing User Interface

My son has a fourteen minute movie project that was created in Premier Elements 3.0.  For some reason every time he goes to render the movie now he gets an error.  The only thing it will let him do is render it to DVD format.  The problem with this is that he'd like to post the movie on the web and we don't know how to get it to the web from the DVD format.
The computer running 3.0 is Win XP 32 bit with 2GB of ram.  It cannot be upgraded further.  We assumed these issues were happening due to a low memory problem of some sort.
To solve this problem about a year ago, we tried upgrading to a new version of 8.0 on a newer machine.  We haven't been able to get any of the movie projects to open in 8.0. They all hangs on a black screen with the message "Initializing User Interface."
The new computer is Intel Quad Core CPU  [email protected]  4 GB of ram, 64 bit running Windows 7.
Graphics cards are two Nvidia 9600 GT.  I currently have the SLI disabled.
All of my drivers and software are up to date.
Our version of 8.0 was updated to 8.1 or 8.01 not sure what it was... it is the only update available for 8.0.
You can see other movies he created with 3.0 back when it was working properly here...
http://www.youtube.com/watch?v=f-QgSllmhvU
http://www.youtube.com/watch?v=oFEc9VBV0ik
We've tried calling in about this issue and have been incredibly frustrated with the lousy customer service.  The woman today told me that he would just have to recreate the movie in 8.0.   She claimed there is a way to convert it but she won't tell me unless I pay an hourly rate or buy the new 9.0 product.  The new project contains over 8000 pictures and represents a year of work.
I'd like help with either of these problems.  Getting the 3.0 version to render or getting the 8.0 version to open the 3.0 project so that it could be rendered.
Thanks

Although Adobe touts their PRE as being 'backwards compatible" in reality it doesn't really work. If you have projects created with an older version, then you should only do further editing in that same version.
Multiple versions of PRE happily coexist, so install your 3.0.2 version (get the update from http://www.adobe.com/support/downloads/detail.jsp?ftpID=3565) on your newer machine. If you have saved the v3 project out from the v8 product then recopy the project from your older machine to the newer - saving it from v8 will not work in v3.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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    =========================================
    Title:
    Overview of Distributing TestStand when your Sequences use the LV Standard Prototype Adapter
    The general outline of the components to be distributed and the actions to take are followed by a more detailed description.
    Components that need to be distributed:
    TS engine
    Operator interface
    LabVIEW executable that will act as a LabVIEW ActiveX automation server (If the operator interfaces is written in LabVIEW, it can function as the LabVIEW ActiveX automation server.).
    LabVIEW run-time engine
    LabVIEW test VIs
    Test sequence files
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    It is recommended that you test the distribution components on the development machine before you distribute them to your target machine. In this manner you can more easily debug errors that you may encounter
    Create the executable that will serve as your LabVIEW ActiveX server on the target machine (components 2 or 3 above).
    Assemble the test VIs for distribution.
    Update the TestStand search directories so that the sequences reference the assembled VIs.
    Configure the LabVIEW Standard Prototype Adapter to use the LabVIEW ActiveX server that you will install on the target machine.
    Test the distribution components on the development machine.
    Enter section headings, separating each section with a line break:
    TS Engine Component
    Operator Interface Component
    LabVIEW ActiveX Server
    Configuring the LabVIEW Standard Prototype Adapter
    LabVIEW Run-time Engine Component
    Assembling your Test VIs for Distribution
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    Links: See Distributing LabVIEW Test VIs below
    Note
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    Note: One common problem of testing distribution components on your TestStand development system is that your sequences reference the original Test VIs instead of the assembled test VIs. Refer to the NIDZ document Distributing LabVIEW Test VIs for assistance.
    Once the components work on your development machine, you are ready to install them on your target machine. The order in which you install these components on the target machine is irrelevant.
    ==============================================

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