802.1x failure

Trying to connect to my works wireless network.  It uses 802.1x, I only need to supply my active directory username/pw, but when I do that I get a certificate failure.  iPhones and Droids are working and my laptop doesnt have an issue.  Anyone have any ideas?
-Thanks
Post relates to: Pixi Plus p121vzw (Verizon)

The WLC is configured for 802.1x, its the IAS you need to look at and see if its setup to use EAP-TLS, which requires a certificate on the client side.  You also have to see if your policy is for machine authentication or not.  Take a look at the failure logs in IAS as that will give you a better understanding of what is happening.
Thanks,
Scott
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    The WLC is configured for 802.1x, its the IAS you need to look at and see if its setup to use EAP-TLS, which requires a certificate on the client side.  You also have to see if your policy is for machine authentication or not.  Take a look at the failure logs in IAS as that will give you a better understanding of what is happening.
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    Help out other by using the rating system and marking answered questions as "Answered"

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       Provider  . . . . . . . . . . . : Broadcom
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       Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727&subsys_1795103c
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    08-86-3B-25-A7-CE          Infra           <unknown>          -86                    11           belkin.7ce
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      Infra           <unknown>          Yes                    34          Yes                    Belkin.442B
      Infra           g          Yes                    26          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    92          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    30          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    76          Yes                    radiofinger
      Infra           <unknown>          Yes                    28          Yes                    AquaDeer
      Infra           <unknown>          Yes                    28          Yes                    belkin.0bc
      Infra           g          Yes                    40          Yes                    670term
      Infra           <unknown>          Yes                    20          Yes                    Bluejay1
      Infra           <unknown>          Yes                    95          Yes                    Acrtek-WPA2
      Infra           <unknown>          Yes                    34          Yes                    LeWonderment Inc.
      Ad hoc           g          No                    24          Yes                    megahoc.v24
      Infra           <unknown>          No                    22          Yes                    Vivaces
      Infra           g          Yes                    18          Yes                    Tanda
      Infra           <unknown>          Yes                    18          Yes                    SEC_LinkShare_e70ac7
      Infra           g          Yes                    20          Yes                    myqwest0953
      Infra           <unknown>          Yes                    18          Yes                    Jenny Lake
      Infra           g          Yes                    20          Yes                    milehigh
      Infra           <unknown>          Yes                    18          Yes                    newwoman
      Infra           <unknown>          Yes                    10          Yes                    Desilets
      Infra           <unknown>          Yes                    8          Yes                    belkin.7ce
      Infra           g          Yes                    4          Yes                    paul  landow
      Infra           <unknown>          Yes                    20          Yes                    China
      Infra           <unknown>          Yes                    24          Yes                    DeSanti
      Infra           g          No                    50          Yes                    (Unnamed Network)
      Infra           g          No                    22          Yes                    dlink
      Infra           <unknown>          Yes                    10          Yes                    Verizon MIFI4510L 4798 Secure
      List of preferred networks: 5 item(s)
       Profile: Acrtek-WPA2
        SSID: Acrtek-WPA2
        SSID length: 11
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: Yes
       Profile: ZRDD2
        SSID: ZRDD2
        SSID length: 5
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: GMANNET
        SSID: GMANNET
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: Conference Rm
        SSID: Conference Rm
        SSID length: 13
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: rntdnet
        SSID: rntdnet
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
    Information for Connection ID 4
    Connection started at: 2012-09-18 14:50:08-279
      Auto Configuration ID: 3
      Profile: Acrtek-WPA2
      SSID: Acrtek-WPA2
      SSID length: 11
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): Yes
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Success
        Last AP:  04-c5-a4-80-fc-50
      Security and Authentication
       Configured security type: WPA2-802.1X
       Configured encryption type: CCMP(AES)
       802.1X protocol: Yes
        Authentication mode: Invalid (5)
        Number of 802.1X restarts: 1
        Number of 802.1X failures: 0
       Key exchange initiated: No
       Number of security packets received: 2
       Number of security packets sent: 1
       Security attempt status: Success
    Information for Auto Configuration ID 2
      List of visible networks: 40 item(s) total, 40 item(s) displayed
      BSS Type PHY          Security          Signal(RSSI)          Compatible          SSID
      Infra           <unknown>          No                    22          Yes                    linksys
      Infra           <unknown>          Yes                    85          Yes                    MRB LLC
      Infra           <unknown>          Yes                    22          Yes                    belkin.be1
      Infra           <unknown>          No                    32          Yes                    AquaDeer-guest
      Infra           <unknown>          Yes                    64          Yes                    the ridge by apple
      Infra           <unknown>          No                    74          Yes                    MsPub
      Infra           g          Yes                    60          Yes                    mercer
      Infra           <unknown>          Yes                    24          Yes                    Chick-Fil-A
      Infra           <unknown>          Yes                    86          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    38          Yes                    medialink
      Infra           g          Yes                    36          Yes                    Matt and Heather
      Infra           <unknown>          Yes                    40          Yes                    Belkin.442B
      Infra           g          Yes                    62          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    95          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    28          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    81          Yes                    radiofinger
      Infra           <unknown>          Yes                    10          Yes                    AquaDeer
      Infra           <unknown>          Yes                    32
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
    Initialize status: Success
    Information for connection being diagnosed
    Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No
    Result of diagnosis: Problem found
    Issue referred to: L2Sec Helper Class
    Root cause:
    Windows could not connect to "Acrtek-WPA2"
    You can try to connect again.
    Repair option:
    Reset your wireless network adapter
    This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
    Diagnostics Information (L2sec Helper Class)
    Details about L2Sec Helper Class diagnosis:
    For complete information about this session see the Wireless Diagnostic Informational Event.
    Helper Class: Layer2 Security
    Initialize Status: Success
    Result of diagnosis: Problem found
    Issue referred to: EAP Helper Class
    Root cause (EAP):
    Network authentication failed\nWindows doesn't have the required authentication method to connect to this network.
    Detailed root cause:
    EAP failed
    Workaround for hypothesis:          Contact the network administrator for "Acrtek-WPA2"
    EAP workaround:          Contact your network administrator\nWindows needs to be configured to use the authentication method required for this network.
    Information for connection being diagnosed
    Interface GUID: {5bab8bfe-12d7-4e0c-a46b-efc490047802}
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security enabled: Yes
    Connection ID: 3
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Yes
    Pre-Association and association status: Success
    Security and Authentication:
      Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
      Configured Encryption type: CCMP (AES)
      Security connect status: Fail 0x00050005
      Number of security packets received: 4
      Number of security packets sent: 3
      802.1X protocol: Yes
       Authentication Identity: User only
       IAS Server engaged: Yes
       EAP Method supported by IAS Server: Unknown
       EAP type: 25
       EAP Error: 0x40420016
       Number of 802.1X restarts: 1
       Number of 802.1X failures: 1
       802.1X status: Fail 0x00050005
      Key exchange initiated: No
       Unicast keys received: No
       Multicast keys received: No
    Network Diagnostics Log
    File Name:  A20D3467-8AD4-483E-91F4-9EC5E18AA1F9.Diagnose.0.etl
    Other Networking Configuration and Logs
    File Name:  NetworkConfiguration.cab
    Collection information
    Computer Name:  ACCRETIVE-SW
    Windows Version: 6.1
    Architecture: amd64
    Time: Tuesday, September 18, 2012 2:50:09 PM
    Any help would be greatly appreciated.

    Hello  Mr. Wells,
    Thank you for your question.
    However, the Small Business Support Community is limited to Cisco Small Business Products, and the Aironet products are considered as a Enterprise level devices.
    I recommend you to post this question on the on the correct forum, in order to get a better response.
    You can move your post using the Actions panel on the right.
    Best regards,
    Diego Rodriguez
    Cisco Small Business Community Engineer

  • Client exclusion of WLC

    Hi
    I would like to ask that is wireless client MAC address has been assgin to Excluded Clients, does the WLC will ignore the "auth request" during the exclustion period?
    Frankie

    Configuring Client Exclusion Policies (GUI)
    Step 1  
    Choose Security > Wireless Protection Policies > Client Exclusion Policies to open the Client Exclusion Policies page.
    Step 2  
    Select any of these check boxes if you want the controller to exclude clients for the condition specified. The default value for each exclusion policy is enabled.
    Excessive 802.11 Association Failures—Clients are excluded on the sixth 802.11 association attempt, after five consecutive failures.
    Excessive 802.11 Authentication Failures—Clients are excluded on the sixth 802.11 authentication attempt, after five consecutive failures.
    Excessive 802.1X Authentication Failures—Clients are excluded on the fourth 802.1X authentication attempt, after three consecutive failures.
    IP Theft or IP Reuse—Clients are excluded if the IP address is already assigned to another device.
    Excessive Web Authentication Failures—Clients are excluded on the fourth web authentication attempt, after three consecutive failures.
    Issue the below command to see the time left when the client is excluded. default time is set to 60 sec. 
    show exclusionlist
    Information similar to the following appears:
    Dynamically Disabled Clients
    MAC Address Exclusion Reason Time Remaining (in secs)
    00:40:96:b4:82:55 802.1X Failure 51

  • ACS 5.1 Failure: 5411 EAP session timed out -- Wired 802.1X, machine-authentication

    Hi guys,
    I have a strange error here and I`m really disappointed.
    We currently try to do "Wired-802.1X" with our Windows XP SP3 Clients with EAP-TLS and "machine-only" authentication.
    We use ACS5.1 to authenticate the clients. At about 50% of the clients authentication works fine.
    At the other clients we can see a strange error at the ACS.
    At the Reports page --> "Authentications - RADIUS - Today" we see that a client is trying to authenticate, but this fails with the Failure Code: 5411 EAP session timed out.
    Logged At RADIUS
    Status NAS
    Failure Details Username MAC/IP
    Address Access Service Authentication
    Method Network Device NAS IP Address NAS Port ID CTS
    Security Group ACS Instance Failure  Reason
    Sep 2,10 3:37:46.916 PM
    Wired_802.1X_EAP-TLS
    EAP-TLS
    svacs01
    5411 EAP session timed out
    Steps
    11001  Received RADIUS Access-Request
    11017  RADIUS created a new session
    Evaluating Service Selection Policy
    15004  Matched rule
    15012  Selected Access Service - Wired_802.1X_EAP-TLS
    11507  Extracted EAP-Response/Identity
    12500  Prepared EAP-Request proposing EAP-TLS with challenge
    11006  Returned RADIUS Access-Challenge
    5411  EAP session timed out
    At the switch I used "Authentication Open" to get the client working and capture traffic with wireshark.
    Switch --> Request Identity --> Client
    Switch <-- Response Identity <-- Client
    Switch --> Request EAP-TLS --> Client
    Switch --> Request EAP-TLS --> Client
    Switch --> Request EAP-TLS --> Client
    Switch --> Request Identity --> Client
    Switch --> Request Identity --> Client
    Switch --> Request Identity --> Client
    What is missing ist the Switch <-- Response EAP-TLS <-- Client
    Any ideas what is going wrong ? Maybe someone had this error before ?
    Any suggestions how to debug this ?
    Thank you very much for your help!
    Mathias

    Hi @all,
    I have this issue too. It occurs in our wireless environment. The problem for me is that I don't know which client (or clients) causes the error. The error occur many times per day.
    Logged At RADIUS
    Status NAS
    Failure Details Username MAC/IP
    Address Access Service Authentication
    Method Network Device NAS IP Address NAS Port ID CTS
    Security Group ACS Instance Failure  Reason
    Sep 7,10 11:50:36.143 PM
    dot1x wireless
    PEAP
    bfnetacs01
    5411 EAP session timed out
    Kind regards,
    Michael

  • 802.1x random failures

    I am in the process of implementing machine based 802.1x to my company. I have 2 radius servers and 1 CA. The machines get their certificates via group policy. The group policy is working fine and everyone has been issued their certificates that are supposed
    to have them. I wait til they get their certificates, then enter the commands for 802.1x on their port. I have about 50 machines that are working as they should, but I have three random machines that will not communicate whenever I flip the port on the switch.
    The three machines have valid certificates and have full connectivity to the two radius servers and the CA. I do not believe it is a switch problem, because I have other machines connected to this switch that are authenticating properly. Also, I have
    tried the 802.1x hotfix on these machines with no luck. I am wondering if there is anything that I could try on the clients that would keep them from authenticating. All of my clients are Windows 7 SP1 64 bit. Any suggestions would be appreciated! 

    Hi,
    Based on your description, you are deploying 802.1x authenticated wired network access. The issue is that three machines in your network can’t pass the 802.1x authentication.
    About “The three machines have full connectivity to the two radius servers and the CA.” Does it mean that the three machines can ping two radius servers?
    What errors did three machines receive when the three machines logon? Or are there any related event logs in the RADIUS server?
    For example, in Windows 2012 R2 NPS server, you could check Security-Auditing event in Custom Views\Server Roles\Network Policy and Access Services.
    You could also check the Audit Failure event. It is in the Windows Logs\Security directory.
    Please also check if the wired network (IEEE 802.3) group policy was applied to the three machines.
    You could run
    gpresult /h c:\report.html to generate the result of group policy.
    If you couldn’t find the group policy which you created, please run
    gpupdate /force command in the three clients.
    Best Regards,
    Tina
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • ISE - AD 802.1x Authentication Failure (All of the sudden)

    I have a WLC using ISE to authenticate through AD.  (No certificates - only username & password)
    ISE is single node deployment.
    Its been running fine for the past 6 months, but all of a sudden I get the following errors:
    Failure Reason:  12953 Received EAP packet from the middle of conversation that contains a session on this PSN that does not exist
    Resolution:  Verify known NAD issues and published bugs. Verify NAD configuration. Turn debug log on DEBUG level to troubleshoot the problem.
    Root cause:  Session was not found on this PSN. Possible unexpected NAD behaviour. Session belongs to this PSN according to hostname but may has already been reaped by timeout. This packet arrived too late.
    Any Ideas why this would happen ?

    im recevieing this error message also 
    Failure Reason:  12953 Received EAP packet from the middle of conversation that contains a session on this PSN that does not exist
    Resolution:  Verify known NAD issues and published bugs. Verify NAD configuration. Turn debug log on DEBUG level to troubleshoot the problem.
    Root cause:  Session was not found on this PSN. Possible unexpected NAD behaviour. Session belongs to this PSN according to hostname but may has already been reaped by timeout. This packet arrived too late.
    but im running ISE 1.3 with patch 1 only noticed this after the upgrade.
    nad is a 3560v2-24ps-s running c3560-ipservicesk9-mz.122-55.SE10.bin
    any ideas anyone?

  • Windows 7 802.1x (Wired) Authentication Failure when logging into Lync 2010

    Hi
    My company has implemented 802.1x Wired authentication, we use GPO to specify a
    Wired Profile that uses a COMPUTER certificate.
    We are finding that when a Windows 7 laptop comes out of sleep or hibernation, the laptop fails 802.1x authentication and does not connect to the network.
    This issue only occurs intermittently, but have been proven to occur only when Lync 2010 is open.  If we close Lync 2010 the issue does not occur.  Lync 2010 installs a self signed USER certificate for authentication.
    I am aware that there are some issues around Windows 7 not selecting the correct certificate when responding to authentication requests (KB2710995,
    KB2769121) but these always specify that the issue occurs when 802.1x authentication uses USER certificates, not a mix of USER and COMPUTER.  We have installed these hotfixes and the
    issue still occurs.

    Hi,
    From the description, you suspect the DHCP request cause this issue. Would you please send us the packets? Since it seems that you have looked into the traffic and found some clues.
    Meanwhile, I found the following hotfix which may related to this issue.
    No response to 802.1X authentication requests after authentication fails on a computer that is running Windows 7 or Windows Server 2008 R2 http://support.microsoft.com/kb/980295/en-us
    Next Action Plan:
    1.Clean Boot
    a. Click Start, click Run, type "msconfig" (without the quotation marks) in the Open box, and then click OK.
    b. In the Startup tab, click the "Disable All" button.
    c. In the Services tab, check the "Hide All Microsoft Services" checkbox, and then click the "Disable All" button.
    ======================================================
    Clean Boot + binary search
    In a Clean Boot, all the 3rd party services and startup programs are disabled. If the server can start normally in Clean Boot, we can be sure that the issue was caused by some 3rd party service or application. And then we can do a "binary search".
    You can enable half of all the services in Services tab, and then restart the server to check the result. If the issue reoccurs, it means the culprit is in this list; if not, the culprit is in the other half. And then, we can continue the binary search, until
    we find out the root cause. Please let me know if this action plan is OK for you.
    2.Collect etl trace on the problematic client.
    netsh trace start capture=yes overwrite=yes tracefile=c:\net.etl filemode=circular
    ****Try to reproduce this issue****
    netsh trace stop
    Please send the net.etl to us for underlying analysis.
    For any concerns, please let us know.
    Best regards,
    Steven Song
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • 802.1x authentication failure

    hi, i'm not sure if i'm posting this in the right category but here goes
    i wanna use 802.1x on our network but can't seem to get it to work. i followed all the instruction on the web site. it says authentication failed. i'm pretty sure the radius works because i use that same radius for our vpn authentication.
    btw i'm using 48 port 2950-EI
    config
    aaa new-model
    aaa authentication dot1x default group radius
    interface FastEthernet0/3
    switchport access vlan 52
    switchport mode access
    no ip address
    dot1x port-control auto
    dot1x timeout reauth-period 1
    dot1x max-req 10
    dot1x reauthentication
    radius-server host x.x.x.x auth-port 1812 acct-port 1813 key <password>
    radius-server retransmit 3
    am i missing something? thanks

    Hello,
    ok, the config looks all right then. Is there a firewall or some other filter active between the switch and the RADIUS server that might be blocking the ports 1812 and 1813 ?
    Regards,
    GP

  • 802.1X Wireless Login Failure when Rebooting

    Greetings All,
    I have a mixture of 10.6.x laptops (as well as some 10.5.x) laptops - both MacBooks and MacBook Pros.  I have a Windows Radius Server with AD authentication.  The laptops have been programmed, via a WPA2 Enterprise trust certificate and AD credentials to authenticate to the wireless network - which works.  Problem is when I reboot, the connection doesn't keep.  I need to keep hitting 'Connect' - it doesn't ask for credentials again, it just works.  Reboot, same issue.  If I logout however (no restart), the connection remains the same.  Problem is that these laptops are also binded to an OD server, and at the login screenm I'm getting the red light for available network connections (because as mentioned above, in the background it wants me to re-connect).
    I have seen numerous posts on this and/or similar issues but have yet to find a solution.  I have re-added the entry, deleted all keychain entries, etc.  It's just holding on after a reboot.
    Any help would be greatly appreciated and thank you in advance.

    Hi,
    From the description, you suspect the DHCP request cause this issue. Would you please send us the packets? Since it seems that you have looked into the traffic and found some clues.
    Meanwhile, I found the following hotfix which may related to this issue.
    No response to 802.1X authentication requests after authentication fails on a computer that is running Windows 7 or Windows Server 2008 R2 http://support.microsoft.com/kb/980295/en-us
    Next Action Plan:
    1.Clean Boot
    a. Click Start, click Run, type "msconfig" (without the quotation marks) in the Open box, and then click OK.
    b. In the Startup tab, click the "Disable All" button.
    c. In the Services tab, check the "Hide All Microsoft Services" checkbox, and then click the "Disable All" button.
    ======================================================
    Clean Boot + binary search
    In a Clean Boot, all the 3rd party services and startup programs are disabled. If the server can start normally in Clean Boot, we can be sure that the issue was caused by some 3rd party service or application. And then we can do a "binary search".
    You can enable half of all the services in Services tab, and then restart the server to check the result. If the issue reoccurs, it means the culprit is in this list; if not, the culprit is in the other half. And then, we can continue the binary search, until
    we find out the root cause. Please let me know if this action plan is OK for you.
    2.Collect etl trace on the problematic client.
    netsh trace start capture=yes overwrite=yes tracefile=c:\net.etl filemode=circular
    ****Try to reproduce this issue****
    netsh trace stop
    Please send the net.etl to us for underlying analysis.
    For any concerns, please let us know.
    Best regards,
    Steven Song
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Airport Extreme 802.11ac and USB disk failure

    hi,
    Had an Airport Extreme 5th gen with a USB disk attached for over a year of which my Mac was using Time Machine and creating backups no problem, didnt skip a beat.
    Just bought a new Airport Extreme 802.11ac, attached the same USB disk and Time Machine works once or twice then fails saying it cant find the disk. True enough if I open finder and try and find the disk its not listed.
    Opening the airport utility it shows the disk attached. If I reboot the Airport Extreme the disk shows up again in finder for a short period of time.
    Looks like they released a firmware update 7.7.1 which was supposed to fix this but it seems in my case it hasnt. Even factory reset after the update but no joy.
    Normal wireless activities like internet access etc are fine.
    Not sure if anyone else has experienced this yet? If not I guess ill try a non self powered disk or something, either that my AE is faulty.
    thanks
    matt

    My experience with the 802.11ac extreme with 7.7.1 firmware suggests Time Machine doesn't work when the name assigned to the device (not the SSID) contains a period, which the out-of-the-box name does.
    Out-of-the-box, with the default device name still assigned, I could not get Time Machine to recognize the remote disk on multiple 10.8.4 Macs until I created an empty folder on it. Yet once registered with Time Machine, backups never occurred to the disk--TM status was always "waiting". The server name displayed in TM had the period in "802.11ac" escaped with a backslash (i.e., "802\.11ac").
    I renamed the extreme, but used a name that still contained a period. The same difficulty was encountered registering the disk with TM. Once registered, TM status for the disk was still "waiting".The server name again had the period escaped with a backslash.
    Finally, I just removed the period from the name. Registering the disk with TM then occurred normally and backup began immediately.
    (In an earlier case with the 7.7.0 firmware, I had no trouble registering and backing up to an 802.11ac Time Capsule that had previously been given a name without a period in it.)

  • 802.1x credentials failure with ACS 5.2

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  • Airport Drives Me CRAZY! New 802.11n Network Slower Than Old 802.11g/b

    I've been using Macs since 1988 and consider myself an advanced user. However, every time I setup a new Airport wireless network or re-configure an existing one, I feel like a helpless newbie trying to figure out how to open a folder on my desktop. No matter how many times I read the manual or the help files or these forums, I can never grasp what seems like it should be a simple path from A to B to C.
    Anyway, here's my current situation: I've been successfully (I think) running a 6 year old AP Extreme Base Station [AE] (in my home office addition) and 2 Airport Expresses [AX] (one AX roughly 15 feet from the base station--through sheetrock, and the second AX roughly 30 feet from the first AX--through sheetrock and some wooden stairs. (so roughly 45 feet from AE to 2nd AX). It wasn't the speediest thing going but it did the trick with older Macs.
    I recently bought a MacBook Pro which supports 802.11n. I most often use this laptop at the point in the house furthest away from the AE (Base Station) The AE (Base Station) is in my home office connected to my MacPro desktop (see #1 below). In addition, the family iMac is also in that room furthest from the AE. Using the new MacBook Pro with the old 802.11/g/b network turned out to be painfully slow. I was experiencing the same slow network connection my family has complained about for years with their older Macs and 802.11g/b.
    I decided it was time to upgrade the whole network, if only to speed up my MacBook Pro connection. Bought new 802.11n Airport Extreme (MC340LL/A) and 2 new 802.11n Airport Expresses (MB321LL/A). Setup did not go smoothly. Again, my normally competent Mac persona was reduced to a babbling three-year-old. Had three different Apple techs on the phone trying to help me through it. Got different, contradictory instructions from the last two. Finally got all three units working, only to find that not only does my MacBook Pro seem even more sluggish than when connected to the old 802.11g/b network, but my wife tells me web pages are taking at least twice as long to load as with the old network.
    As concisely as I can lay this out:
    *1. Airport Extreme (Base Station)*
    Connected via Ethernet from its WAN port to my Comcast cable modem. One Ethernet (LAN) port on that AE is then connected via Ethernet to my Netgear 8-port Ethernet switch. Ethernet from switch to Ethernet port 1 on my MacPro. (MacPro does NOT have an Airport card because I forgot to order one. Also I confirmed that this setup was functional by connecting to the AE wirelessly with my MacBook Pro showing the name I'd given the new network prior to adding the two AX's to the mix).
    Some Airport Extreme settings of note (all accessed via "Manual Setup" button):
    Airport Tab > Summary
    Version 7.5.1
    Wireless Mode: Create a wireless network
    Channel: 149 (Automatic), 1 (Automatic)
    Wireless Clients: 3
    Airport Tab > Base Station:
    Allow Setup over WAN: Unchecked
    Airport Tab > Wireless:
    Allow this network to be extended: Checked
    Airport Tab > Guest Network:
    Nothing checked
    Airport Tab > Access Control:
    MAC Address Access Control: Not Enabled
    Internet Tab > Internet Connection:
    Connect Using: Ethernet
    Ethernet WAN Port: Automatic (Default)
    Connection Sharing: Share a public IP address [Think this one is probably wrong]
    Internet Tab > TCP/IP:
    Configure IPv4: Using DHCP
    Internet Tab > DHCP:
    Shows Beginning & Ending Address
    Internet Tab > NAT:
    Enable default host at: Unchecked and blank field
    Enable NAT Port Mapping Protocol: Checked
    Internet Tab > Advanced
    Didn't touch anything here, so all at defaults
    *2. Airport Express #1: Living Room Express (Closest to AE (Base Station)*
    Airport Tab > Summary
    Version 7.4.2
    Wireless Mode: Extend a wireless network
    Connect using: Wireless Network
    Channel: 1 (Automatic)
    Wireless Clients: 1
    Airport Tab > Base Station:
    Allow Setup over the Internet using Bonjour: Unchecked
    Airport Tab > Wireless:
    Wireless Mode: Extend a wireless network
    Allow wireless clients: checked
    Airport Tab > Access Control:
    MAC Address Access Control: Not Enabled
    Internet Tab > Internet Connection:
    Connect using: Greyed-out, not selectable
    Connection sharing: Greyed-out, not selectable
    Internet Tab > TCP/IP:
    Configure IPv4: Using DHCP
    Shows IP Address
    Internet Tab > Advanced
    Didn't touch anything here, so all at defaults
    *3. Airport Express #2: Dining Room Express (Furthest from AE (Base Station)*
    Airport Tab > Summary
    Version 7.4.2
    Wireless Mode: Extend a wireless network
    Connect using: Wireless Network
    Channel: 1 (Automatic)
    Wireless Clients: 2
    Airport Tab > Base Station:
    Allow Setup over the Internet using Bonjour: Unchecked
    Airport Tab > Wireless:
    Wireless Mode: Extend a wireless network
    Allow wireless clients: checked
    Airport Tab > Access Control:
    MAC Address Access Control: Not Enabled
    Internet Tab > Internet Connection:
    Connect using: Greyed-out, not selectable
    Connection sharing: Greyed-out, not selectable
    Internet Tab > TCP/IP:
    Configure IPv4: Using DHCP
    Shows IP Address
    Internet Tab > Advanced
    Didn't touch anything here, so all at defaults
    SETUP/GOALS:
    With Airport Extreme (Base Station) as the starting point, have the two Airport Express units with the strongest, fastest signal possible, provide Internet access (and file sharing, iTunes speakers capability) to three Macs (one older iMac, one older PowerBook and my new MacBookPro). Again, I believe my new MacBook Pro is the only one with 802.11n support, so I don't expect the other Macs to take advantage of the speed boost offered by the three new 802.11n devices.
    +Any and all help with this will be greatly appreciated. Thanks!+

    {quote}With the AirPort Extreme, in the AirPort panel, Wireless tab, click on the button for "Wireless Network Options", check the box for "5 GHz Network Name", and enter a different network name. (That can be trivially different, such as the name of the main network suffixed with an underscore and the digit 5.) Once configured that way, connect your "N" gear to each network in turn to see if one is any better than the other. (If you're wondering what effect this would have, it allows segregating your "N" gear from the older gear to prevent the older gear from slowing down your network. However, distance and interference from things like walls may negate any advantage.){quote}
    William: I was gone most of yesterday, but had a chance to implement your recommendations today. I added the 5 GHz network as you suggested, but in order to connect to that at all with my 802.n11 MacBokk Pro, I need to be within a few feet of the AE (base station). If I try to access that network even from the next room (well within reach of both the AE and the livingroom AX, I get one bar and "failure to connect" messages just trying to logon to that network.
    However, I did some experimenting that (as of right now, anyway) resulted in much faster network access, not only from my MacBook, but also from the older iMac which is the furthest Mac from the AE. According to my wife, that iMac is "loading web pages faster than I've ever seen them!"
    Here's what I did:
    1. Moved all three units to places where it seemed they would have the least amount of interference with the clearest path from unit to unit, also raising the height of both AXs from about 2-3 feet from the floor to about 5-6 feet from the floor.
    2. Changed one setting on the AE (base station): Wireless Tab > Wireless Network Options > Multicast Rate ---> Changed this from Low to High.
    I have a feeling the location shifts made the real difference, but I will try changing the multicast rate back to "Low" just to see what happens.
    Paul

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