8320 theme issue

I went to change my theme today and after clicking to save it, it started to reload Surreal Theme and will not. It sits there and unfimilar hour glass figure going up and down, but never loads. After about 1 minute it brings up a real small error log "App Error 523" "Reset". I click the ball to reset and it repeats itself. I have removed the battery for up to an hour to reset itself and same results. I have tried other buttons to see if it will do anything with no luck. What do I need to do?
Solved!
Go to Solution.

Hi and Welcome to the Forums!
This KB discusses a very similar error...and I recall the resolution for your error being the same. It's pretty much a complete device OS reload...I hope you already have either a recent backup or you have your organizer data inside of a desktop PIM...cuz it's highly likely that data is already gone from your BB.
Good luck.
Occam's Razor nearly always applies when troubleshooting technology issues!
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Go to Solution.

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Go to Solution.

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