9300's BBM PIN usage and unauthorised Display Picture change.

Good Day.
On Sunday evening, 2 June, I noticed that my BBM Display Picture and Display name had been changed to a picture of a Ferrari and to /Moola!/.
As soon as I noticed I changed my display picture and my display name again, the change of name reflected on some of my contacts view of my profile, but the display picture remained on my profile, even after a second attempt on my side to change the Display Picture.
What could the concern could be, and what steps can be take to rectify this.
I purchased my Blackberry 9300 new, out of the box.
If you could provide me with a customer care number to phone would also, would be appreciated.
I thank you in advance for your urgent assistance in this regard.

LeJaja wrote:
If you could provide me with a customer care number to phone would also, would be appreciated.
I thank you in advance for your urgent assistance in this regard.
Contact your Vodacom technical support and ask/demand that this issue be escalated up to BlackBerry technical support.
The only way for this to happen would be for two uses to have identical device PINs on the network, which in the past has been impossible and the network would only allow one of each at a time. PINs are hard coded to devices at the factory.
I don't know how it could have happened, perhaps tech support can sort it out for you.
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

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BBM 5 Display Picture changing problem

Hi..
OK here .. i guess it is a new problem with the new BBM ..
whenever i change my display picture, it doesn't change with my contacts..
i have added myself to test the problem, and it didn't change even though it changes on my BBM header..
We need a fix
thank you

i have tried upgrading the OS of the blackberry, but the problem is still there.
Let's hope it's gonna be fixed soon

Bbm doesnt update display picture

Its been a month now, and i cannot update my bbm dp in my z10.
The display picture changes in my mobile but my friends cannot see any update. and now its stuck.
The status update is ok. i can change, my friends can see it.
i tried everything remove battery, restart, bla bla. But no difference.
Is there a way to reinstall bbm in z10?

This has been an issue I've seen from others in the India and Pacific area. I'm betting there is some server issues.
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Bbm display picture

Hello
Please tell me if anyone else is having a problem that your bbm display picture is not updating....
Solved!
Go to Solution.

Lisa06 wrote:
I AM QUITE FED UP AND NEED THIS PROBLEM FIXED, WHATS THE USE HAVING A BLACKBERRY AND YOUR DISPLAY PICTURE DOESNT CHANGE!!!!!!!!!!!!!!!!!!!!!!
Hi Lisa06
If you are having the issue you can Contact your Carrier MTN's tech support , they can look at the issue .
Still which version of BBM your are having on your device ? Have to try to reinstall the same , If you want to try that then from your Homescreen Go to Options > Device > Application Management > Delete BlackBerry Messenger from that list , then perform a battery pull restart by removing the Battery while your device is Powered On .After reboot from your BlackBerry Browser browse to www.blackberry.com/bbm to download BBM again. try it and see if that help in resolving your issue.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BBM display picture can't change :'(

Hallo I need a help :'(
I own of bb 9700 . My bbm have a problem . It can't changing display picture .
I mean I can change it but there no notif in my recent updates and my friends can't see of my display picture changing .
I had waited for 1 week . But it can't changing too and I already do anything like reboot and etc but nothing I get .
Now what I must to do ? :'(
Help me please :'(

Hello,
Try uninstalling and reinstalling BlackBerry Messenger
from www.blackberry.com/messenger in your BlackBerry Browser.
Also if you have Facebook installed remove it then reboot.
Reinstall BBM from www.blackberry.com/messenger and test again.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

CAN NOT CHANGE MY DISPLAY PICTURE!!!!!!!!!!!!!!!!

PLEASE HELP AS IVE BEEN RECEIVING THIS BROADCAST THE WHOLE MORNING
DISPLAY PICTURES WILL NOT CHANGE UNLESS YOU BROADCAST THIS MESSAGE: HAVING THE CODE #REP26356
SFTBC.
THIS CODE HAS JUST BEEN ISSUED TO ALL BBM ACCOUNTS & TO GET YOUR DISPLAY PICTURES TO CHANGE YOU WILL NEED TO BROADCAST THIS CODE: 0FBC57ZQ69
IS THIS TRUE???? DONT HAVE TIME TO SIT AND BROADCAST THE WHOLE DAY. ONLY HAVE MY BLACKBERRY FOR 2 MONTHS NOW AND ALREADY NOT HAPPY WITH ALL THIS!!

I think it might be a prank. I just received like 2 and half hrs ago. And, what do they mean broadcast? Like we should pass it on to bbm contacts? Reminds me of Whatsapp prank msgs. If ma fone give me problems. I'm takin it back to where I bought it(TFG). Don't care whether warranty/guarantee has expired.

Display Picture issue of my contact

I have purchased Blackberry curve 9220 2 months ago and since past few days i have any issue where i dont see the display picture changes of my contacts however i can see the changes in their status update.
And i have tried to restart it doesnt work it only happens when i switch off completly remove the battery and switch it on which is really frustrating at times so please help if you can??????

Hi Poonamk,
Welcome to the Community,
You may not like it but yes our device need restart but not like the way you performed but like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.Do it and you will feel the difference.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

WHY SUCH AN INJUSTICE THAT BBM CANNOT BE USED ON MY CURVE 9300 OVER NORMAL DATA SERVICE AND OTHER PLATFORMS CAN USE!

Hello,
I am using Blackberry Curve 9300. I purchased this phone for Rs. 17,250 before some 3 years, I considered RIM to be a Company providing premium services which is unique in itself and which worth spending on them and the most important thing is those are not available to non-blackberry users! Especially in case of Blackberry Messenger, which is such a service connecting all the blackberry users around the world, making a mark of precious symbol of the users of BBM.
Before few days I came to know about BBM being available on Android and Windows phones, my question is why this injustice with your own customers, you provide the app which they will use with their normal data plan and we people who are your real customers, who trusted in you have to spend not less than Rs.129 for just BBM!I must say RIM is the most back-stabbing company I have had ever dealt with! People are laughing at us as they are using the same service for almost free and we have to spend a huge sum for availing the same service, my question is are these non blackberry people your customers or we people who contributed in your success with hopes of trust?
My question is not why you made available BBM usage to non-blackberry users with such flexibility but my question is why can't you be loyal to your own customers?
I hope that RIM would have a pleasing justification.

Thanks with the signature but I already removed it from my profile too.
I was never under a rock when it comes to technology I know that in India before few months yoru Blackberry Z10 was Rs.44,000 and now it is Rs.21,000. I understand the ploy of making BBM cross platform to generate revenue, first in a technical sense and another by creating it advrtisement in the marker.
Do you think that taking an undue advantage of our loyaty and enduring the mockery of your own customer would take you anywhere? Don't you think that abusing your own customer's prestige would even affect you negatively? While your customer is paying Rs.129 for just BBM the Android person sitting next to him is lauging at him for he paid you and call him fool! Profits doesn't starts only by making huge business decisions but from the loyal and satisfied customers. You may always find customers all around always complaining but deep down if you have touched their needs they will bless you with good words at your back, maybe in such a way that you will never come to kow but it will grow you more. I am not here to deliver you a marketing lecture as i am in corporate law field but let me tell you what I read during my graduation, it said something like one disatisfied customer can discourage ten potential customers from buying your product and I have started feeling the same in case of online shopping but I do not know when the company giant blackberry would come to know!
When you said about expanding customer base, think about a company who is expanding its base of customers by disatisfing their current customers who always took pride in you by providing them services at harsh terms and in front of their eyes others are getting benefits at a very low cost.
Our family business is textile manufacturing, not as big as blackberry but we always knew that if we will start selling our goods by describing them as really premium goods and start charging out of lips and bounds, of course my product could be premium worth the price but one thing I could be missing would be a point of finance, there could be cheaper alternatives in market which could be selling at lower price which same usage. My concern is just to keep our eyes open.
Now consider a phone on which I can use Whatsapp which satisfies my messaging needs, gtalk and yahoo messengers for my im needs, push mails for emails, browsing and downloading for just Rs.99 and on the other hand Blackberry services for Rs.389, it is indeed clear the reason of downfall, though it is labelled as premium service and indeed it could be, permium service as I said earlier.
When you feel that your boat is sinking, you do not have only have to pull out the waters but on the priority basis you have to cover the hole too! Blackberry is just pulling out the water leaving the hole as it is!
If you say that legacy mode in BBOS could bother you from providing BBM for BB device, you know that it cannot be and even I know that, any technical person can know that as it is a little secret that I can use BB browser without BIS and many other apps are example of the same (to be a bit informal). See, I never asked this thing from last three years but now when you are making it cross platform why not to give a little benefits to those who paid you till now, if you can give it to those who are nothign to you?
My question is that why can't you provide BBM to be used on the normal data paln for your own old and loyal customers who paid you such a handsome amount from many years for your services as how you provide on other platform, just for BBM not email and rest of your services?

BBM display picture is blurry! Can not rotate and zoom. Update please

Hi.. Please help me.. I just bought blackberry q10 but I really don't like how the BBM works. How to fix a blurry display picture on bbm? I'm using blackberry for a long time and I need to share and update my pictures to my family and my friends which are mostly live in another country... Please please fix it.... It can't rotate and zoom too... I tried all pictures to put on my display picture but still blur.. Even the picture I took from Q10 itself which is have 8mp but still blur too.. my friend asked me why my pictures always blur like i took pics with a bad quality camera.. It's not cool thank you before

This seems to be an issue for some but not others and I haven't yet seen a resolution. It only happens with display pictures. If you send a picture via BBM it should work fine.
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Switched from 9900 to q10 and a particular i cannot receive messages from a particular bbm pin

switched from 9900 to q10 and a particular i cannot receive messages from a particular bbm pin
the messages are not being delivered to me from a particular pin

Can you send messages to that particular pin?
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

BB Z10 BBM Group updates and notifications not showing up in Hub?

BBM Group updates and notifications not showing up in Hub? The notifications are turned ON in Group settings. And all BBM notifications are enable in the Hub, still nothing shows up. Picture comments, addition, status updates simply dont show up. My device is on 10.0.10.58.
Any workaround?

vijaymalhan, in your Hub settings > Hub Management, do you have BBM set to ON?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blurry BBM display picture

whenever i update my display picture on my new bbz10 the display picture is always blurry.
help in fixing this

Mine display well also, but I do have some friends whose picture quality or DPI is so small it appears blurry when opened in full screen (but looks fine in the smaller normal avatar size.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My bbm profile pic is not displaying on ALL my friend's bbm's

On my bbm, my profile pic is displaying perfectly. However all my friends are saying that my bbm pic is not displaying on their bbm's. I've changed my pic many times but it still won't display on my friends phones.

Lee-AnninKzn wrote:
mine neither and it's been over 2 weeks now
also new contacts profile pics are not shoing
Are you able to BBM chat with those same friends, and/or send and receive message with those contacts?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How Can i Apply my BBM Pin Code

How Can i Apply my BBM Pin Code for my Blackberry z10, i am live in pakistan please help.

Hi and Welcome to the Community!
Sorry, but even with all of the years of experience I have with BB, I cannot understand what you are asking for. Can you try again please? Perhaps describe the exact steps you are attempting, and exactly what happens at each step.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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Bbm pin number

hi all i have recently purchased a blackberry curve from a friend and have a bbm pin number which i have sent to a few friends and when they try to add me it says to them invalid pin does anyone no how i can change the pin or rectifiy the problem please help

You can't change the PIN of a device, it is unique to your BlackBerry and hardcoded at the factory.
Are you giving them the full eight alpha-numeric characters?
Check your private messages here.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

9300's BBM PIN usage and unauthorised Display Picture change.

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