A big deal of data lost after software update

Hello,
Hopefully someone will look into this problem. I have seen also here other reports of losing data after software update.
I have a Nokia N73 Music Edition. Before I updated the firmware, I used Nokia PC Suite to backup all data in the phone memory as well as the phone settings. After a successful update, I tried to restore the backup. No error occured during the restoration. However, I found out many things hadn't been brought back to my phone, such as messages, notes, as well as landmarks that I saved in Nokia Maps.
I want to know what is going on and if there is any hope to get back those lost pieces. Thank you!
Best regards,
Wei

Sorry if your husband didn't backup your phone either to iTunes or icloud prior to updating your phone, then those data is gone.

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