A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on-
A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
http://www.verizonwireless.com/support/knowledge-base-26502/
Above if battery pull/soft reset doesn't help. If it's boot looped may need new equipment
Similar Messages
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can somebody please help me fix this issue, i have been sitting at my computer all last night and this morning trying to figure it out. It could be the hardrive or anything really i just need to get it working. Alot of important things that need to be done using this computer and i am freaking out.
My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
I turned off my computer while installing something and now I only get the start-up screen with the apple logo. How do I fix this?
Reinstall OS X:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
I cannot get my MacBook Air to move from the gray start up screen with the Apple logo and spinning gear. Please help
I cannot get my MacBook Air to move from the gray start up screen with the Apple logo and spinning gear. Please help
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my iphone turned of i didnt think nothing of it so i left it for abit as i didnt need it i then after i while turned it back on and the start up screen came on and the apple icon but after a few minutes of showing the apple icon it turned of again HELP?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?
iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start. -
I'm sure this is probably covered in here somewhere but I can't find it, after an hour of searching I have already done everything I see suggested!
I'm stuck on the Apple booting screen on my 3gs with the spinning wheel, I've tried resetting and restored to earlier versions and to blank but everything ends the same.
Please help me!Well if you are mechanically inclined you can try removing the battery and then reinserting it. There are a couple of good videos on youtube--milliamp has one---. You will need a .00 phillips screwdriver and a tool to remove the cables. I just replaced my batter and I can say that the difficulty level is about a 5 out of 10.
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help me!
Try here. The prior jailbreaking might be the cause.
iPhone and iPod touch: Frozen and unresponsive -
I did put it in rice the first and second night. I also have plugged it into iTunes and restored it. Now it won't sync.
Plugging it in and trying to turn it on before it was completely dried probably fried it.
Take it to an Apple Store, but warranty won't cover it, so be prepared to buy a new phone. -
As above really..
Im in no way a computer wiz so im struggling to even see whats wrong?
Why has this happened?
ThanksSee here - http://support.apple.com/kb/TS3694#error1603
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Hey everyone,
This morning i took my phone out of the charger and everything was normal however, once i got in the car i looked at my phone and realized it was turned off. I tried turning it on again as well but all it does is going to the start up screen (The white screen with the apple logo) and then it turns off again as well. I also put it on the charger but it does the same thing but repeatedly. So it just goes to the white screen and off again. At last i resorted to recovering my phone even if it meant losing all my data. Slow internet connection meant it took all night but in the morning i recovered and everything and got to the last step ( It told me its finished but i should leave my phone connected to itunes and it will pop up there) but all that popped up was an error screen. It still broken but now sometimes when i try to turn it on the same white screen with the logo comes on with a bar under it. this bar fills up a little then the screen goes black again. Is there any other way i can try to fix this?
P.S. There are no apple stores in my area so i took it to one of the phone stores here and even they said they couldnt do anything about itTry:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i just bought my iPad 3 days ago, i sync it with my mac and it work nicely until suddenly today it turn dark and nothing on the screen, so i charge it and after few minutes the symbol apple appear on the still dark screen with the down loading sign. I couldn't turn on or turn of my iPad. it's been like that for 3 hours now. I tried to connect it with my mac but it says that the computer couldn't connect with the iPad an error with the device.
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
Phone is stuck on "Dual Core" Screen.
My phone is stuck on the "Dual Core" screen. It will not turn on or off. I've tried rebooting, had no luck. Was able to get to a FastBoot screen, but only tells me my phone is locked, then goes back to the "Dual Core" screen again. Help!
Let's get this resolved KJB123! How long have you had your Razr? When did this start happening? I know you've already done the FastBoot, but can you please try doing it while the phone is on the charger? Is there any physical or liquid damage? Please elaborate. Thank You, VanessaS_VZW
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Help, my niece played with my keyboard and now my mac only loads to the blue/grey screen with the apple and a working symbol...help please!
The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup
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