I reset everything on my ipod to factory settings and now 2 hours later its still on the power up screen with the white apple
help me!
Try here. The prior jailbreaking might be the cause.
iPhone and iPod touch: Frozen and unresponsive
Similar Messages
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I reset My Ipod To factory Settings and got all my apps but no music
I reset My Ipod To factory Settings and got all my apps but no music , i have it on the computer saved but only the old music comes up that i bought on the computer ... the ones i want ,that i had on my i pod that i bought on my ipod before i got locked out and reset it , i tecanally have them but they have turned gray and wont play or transfer... i miss them i want them back it was a lot of money to get them all .... plz help
Try redownloading them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.
Restore...
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
I restored my ipod touch to factory settings and now i can't get it to do anything. What do i do?
I restored my ipod touch to factory settings and now it won't do anything. I need help to get it restarted
Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy... See Here...
http://support.apple.com/kb/HT1414 -
HT5569 i had the ipad reset all factory settings and now I cannot get on wifi please help
I reset the factory settings and now I cannot get onto the wifi
Hello Lionsroar1988,
Thank you for the details of the issue you are experiencing with Wi-Fi after restoring your iPad. I recommend the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???
Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware. -
I have a Iphone 2 bought several years ago from the us, and used it in romania with a romanian number and in the uk. I think it was unlocked in the us by iphone. I did a stupid thing and I reset the phone to the factory settings and now I inserted a lyca sim and it says that The sim card inserted does not seem to be supported. please help me!!!
I'm assuming you're referring to the original iPhone.
More than likely, it was jailbroken or hacked to unlock it.
In the US, all of the original iPhones sold were locked to AT&T. AT&T did not offer unlocking at the time.
The best case scenario is that it has now re-locked to AT&T. Luckily, AT&T now offers unlocking. All original iPhones were sold at full retail. They were not subsidized.
Submit a request here and see if they will unlock it. https://www.att.com/deviceunlock/#/ -
I tried to reset my iphone 5 from the phone and not a computer. I have had a blank screen with the apple logo and a full progress bar. I can not get my phone to restart. What can I do?
Sorry i meant iOs5 to ios 5.0.1
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After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
GratefulIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanksIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
I restored my factory settings and now its saying i cant activate my phone can anyone help?
i restored my factory settings and now its saying i cant activate my phone can anyone help?
Do you have a SIM in it? Was it hacked or jailbroken to unlock it?
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Tried to restore my ipod I just wanted to back to factory setting and delete everything on it. I did it and NOW everything is erased, gone, and stuck on the apple logo. Populated that it is in recovery mode and needs to be restored. Clicked on restored and error (1) came up. So now I have a useless iPod that I purchased. Big apple user minus my laptop. 2 iPod, 2 iShuffles, iPad, 4 iPhones, iMac 27 inch. If this isn't rectified I will never buy and continue to push my consumers, family, and friends on my bad experience with apple. iTunes is up to date and now I am concerned that if do anything to my phone this same problem will happen.
Marc Rastovic
<Personal Information Edited By Host>Hello, Marc.
Thank you for visiting Apple Support Communities.
Error 1 or -1 can be very tricky to resolve and sometimes leads to a device needing service. That being said, here are the steps I would go through first for this specific error.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If the iPod is still unable to be restored it may needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service. This link will also allow give you the option to contact Apple Support for possible additional troubleshooting steps and options.
Service Answer Center - iPod
Cheers,
Jason H. -
For the last severl weeks I have had difficulty launching sites from within my email messages. Thinking that I may have gone into "Settings" and set something wrong, I decided to reset to the default settings. So, in "Settings" I chose reset everything. Now, when I turn my iPad on all I get is a black screen with the picture of a white apple and a white line below it. Nothing else works. What can I do? Do I need to send this back to Apple to be restored?
You will hopefully be able to restore it yourself. It sounds like you erased all constant and settings rather than resetting all settings. But I'm basing my theory on the fact that you are seeing the Apple logo with the white progress bar (the white line) on the screen. That's what you would see if the software was being reinstalled and then it stopped on you. If that is what happened, you need to restore again and most likely need to use recovery mode.
You can read about recovery mode here.
Recovery mode - Apple
However ...... If you are seeing the white line when you turn the iPad, let it go for twenty minutes or so, before you try restoring again. There is possibility that the software is still be installed and it can take a while before you see that white line move at all indicating that progress is being made.
Frankly, I don't think that the software is still being installed, but since you didn't say specifically how long the iPad has been like this, it could just be that the software hasn't finished installing yet. If you know better - meaning that it's been like this for hours or longer, then you do need to restore the device.
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