A folder with an explanation mark appears on the screen of my ipod

When i turn my ipod on it displays the apple for a really long time then the folder with the explanation mark shows for a while then it turns itself off. I have tried to update and restore my ipod but then the ipod is not recognised on the computer so i have gone into my computer to find it via the usb ports but still it isn't found. When I put it in the port all it displays is either the folder, the apple logo or "Do not Disconnect" sign. The ipod also makes a really loud noise as though something is spinning inside like a C-D. Please can someone give me advice please.
If possible can you e-mail me on [email protected]
Thank you
Aaron Fairhurst
iPod 20Gb   Windows XP   White, not a colour screen
iPod 20Gb   Windows XP   White, not a colour screen

Have you looked at the troubleshooting document? iPod displays a folder icon with an exclamation point

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