A font not used in an MS Word doc is showing up in the PDF properties and won't embed

A friend needed a new manuscript uploaded to a publishing site. I retyped it in MS Word (2007) using NO formatting shortcuts and using only ONE font (Georgia) for both body and headers/footers. Placed all the jpg illustrations on the pages. Then saved it in the required PDF format for the publisher's system to use. They also require that ALL fonts/symbols are embedded. Even ONE character that is not embedded will void the file. I'm now on attempt 17.
When I checked the properties on this PDF file, the font I used, including italics, symbols and bolding, are noted as embedded. However, it also says that there is ARIEL font (which I did not use) that is NOT embedded. AARRGGHH.
This gal wants her book ready in two weeks. HOW can I resolve this? Any ideas? I saved it once through MS Word using the PDF option, but also tried it through my Photoshop Elements. Same result. My PC uses Windows 8 (NOT 8.1) and the Adobe Reader XI.0.7. The Java files are the most current update as of yesterday.

It seems to me to be a problem of MS Word, not Adobe Reader.
Also, I don't know how you can convert a Word doc to PDF with Photoshop Elements.

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A font not used in an MS Word doc is showing up in the PDF properties and won't embed

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