A program called pc keeper has attached itself to my Mozilla Firefox, and I am no longer able to use it. Even uninstalling and reinstalling is a no fix.
Yesterday I discovered a pop-up attached to my Mozilla Firefox, it was essentially a white box, with a grey bar inside, which I dangerously clicked as it would not allow me to close or access my Mozilla. Clicking the box revealed an ad for something call PC Keeper which now also shows in my remembered links as being in a second window. I was forced to shut down my computer to close the Mozilla, making all my links unavailable to me, and ultimately had to uninstall it from my computer. I attempted to reinstall a new version, but, again found this PC Keeper attached to it, it's white window firmly locking everything up, and forcing me again to uninstall the program. Please, find me a way to once more have my Mozilla without this PC Keeper.
You seem to have an idea that a virus will break your laptop, which isn't true. Viruses do not cause physical damage to a computer, anything they do is software related, all of which can be undone.
I think that you may be leaving your Firefox profile intact when you uninstall Firefox, is that true? Are you checking the box "Delete user data" when you uninstall Firefox?
Don't just give up, this is something we can resolve if you will just work with us :) and i promise, your computer will not be damaged and you won't have to buy a new one. I've spent 6 years removing viruses and never had one so bad a computer had to be replaced
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Postaleads has attached itself to my mozilla, how do I get rid of it?
A company called Postaleads has invaded my Mozilla. It is a "sales" window that appears anytime I am in a site that might sell something. Of course Postaleads is no help. I really wish there was some way of suing them for invasion of my computer. I have tried everything I can think of to get rid of this announce. Thank you
hello, you may have malicious addons present. please perform all these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]] -
An "Up Next" list has attached itself to the bottom of my mini player (iTunes 12). How do I get rid of it?
Hello mhlrs,
Great question! You can close the “Up Next” list by tapping this button:
iTunes 12 for Mac: Play songs
http://support.apple.com/kb/PH19476
Cheers,
Matt M. -
How to delete "Pixer" app that has attached itself?
How to remove/delete "Pixer" app that has attached itself?
To delete an app, press and hold the app until it starts to wiggle, then press the "x" that appears In The app's corner.
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I am having trouble, to whereby I downloaded Adobe Product Version: 11.0.10. But also the Adobe Logo or sign PDF has attached itself to most of my Icons on my Desk Top.
Moving this discussion to the Acrobat Installation & Update issues forum.
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Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
Are these things connected, and how do I fix them?I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think! -
I installed the new version of iTunes today. It's 12.1.1. After completing the installation, including restarting my computer, I was no longer able to use Windows Internet Explorer. Has anybody else experienced this? If so, how did you fix Explorer? I was using Explorer 11 and Windows 7, installed on an HP Pavilion g series
Never heard of that being caused by installing iTunes. Try asking on a Windows forum. This isn't a problem with iTunes or any other Apple product. If you believe it is, uninstall iTunes. If the problem persists, you'll have to seek advice on a Windows forum or contact Microsoft for support.
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Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC twice with no avail and deleted every Adobe product on my computer and nothing is working.
I have seen similar discussions before... transferring does not work, you must install
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
The last few times I've used headphones in my iPad, the audio has been all messed up to the extent where it's better to just use the internal speakers and not the headphones. I've tried multiple pairs of headphones to no avail.
The iPad was bought in mid-June, but I did not get extended Apple-Care warranty on it. Any idea of what's happenening?Multiple means how many? If only 2 or 3, they could all be faulty. Try the headphones in some other device, to make sure they are OK. Or there could be something wrong with the headphone port.
Your iPad is still covered by the 1-year warranty so you should make a Genius appointment and have it looked at.
Another thing to try is to plug in the headphone jack a few times in succession to see if it frees up something inside the port. -
I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.
I bought this cheap from an unknown persons. I have checked it is not in blacklist. And unlocked by apple.Those are all carrier features, so contact your cell phone provider.
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If I switch my installed PS6, Illustrator and InDesign over to the Cloud (from an installed program with the code, like Adobe used to do it), will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account? I know how to switch it over, I just want to make sure I won't also have to pay monthly even though it's already been purchased.
Your purchase of licensed version of Adobe applications does apply to CC subscriptions. If you subscribe you will pay for the subscription on whatever periodic basis you choose (monthly versus annually).
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my ipod will damage the lock key and now serves this happened the day yesterday, I have not been dropped and has not suffered damage so far nungún that happens, also when I'm using some applications crashes and throws me of the application
I want to know that I can do, plus I have an ipod shuffle first generation and I have not been able to use itunes because I required an update and this does not allow updateIs English you native language? If so please clarify your question. Otherwise post in our native language since your translation does not make sense.
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Hi Guys!I am not it pro. but i need your HELP.Pls my microsoft Word and Excel starter were working fine, but after playing with my laptop, downloading , removing smth , i cannot open them proper anymore, cos this message comes up:
“Microsoft Office has encountered a problem with licensing and will need to close. If this problem persists, uninstall and reinstall your product.”What can i do to make it work fine back? plssss need Help! thank u i n advance!!!!!!I faced similar challenge. Re-installation did not solve the problem due to unsuccessful un-installation of ‘Microsoft Click to run 2010’. The following steps worked for me. Please use your discretion to try and see if it works for you too..
1 Uninstall Microsoft office Starter 2010. If
‘MS click to run 2010’ doesn't get uninstalled use Microsoft fix it tool meant for installing and uninstalling programmes, to uninstall the same.
2 Download ‘Microsoft Office Starter 2010’ from internet.
3 Before launching, right click the executable file and click the 'properties'. Go to
‘compatability’ tab and choose appropriate 'compatibility mode' as per your OS. Tick the check box to use admin privilege under
privilege level section.
4 Launch the executable to install Microsoft Office Starter 2010 afresh. It should go through four steps during installation now. Complete the steps and enjoy. Thanks ! -
Some how Search-quick has attached itself to my safari. How can I get rid of it?
I am running OS 10.9.5 on my iMac and safari version 7.1.2. Somehow "Search-quick.com" has embedded itself as the search engine vice Google.com when I bring up Safari. I have not found this particular piece of software on my machine. I would appreciate finding out how to get rid of this problem.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071 -
I received an iTunes update today and updates files. Tonight, I couldn't acces my iTunes. I uninstalled and reinstalled and still getting same error message: iTunes exe unable to locate component. This application has failed to start because MSVCR80.DLL was not found. Reinstalling the application may fix this problem. I've done it several times and still get the error. I'm fearful I have lost all my music. What can I do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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