Access denied to transpix.gif in Portal Favorites

In the Portal Favorites of an authenticated user a spacer image transpix.gif cannot be displayed.  The path is /irj/go/km/docs/etc/public/mimes/images/transpix.gif  It causes the exception below and also a direct access via URL triggers the exception.  I checked all sorts of permissions, default roles and what not.  I am at a loss as to where to look.  It works fine in the dev and production portal but not in our qa portal.  Can someone help?
Thanks,
Michael
#1.5#6A526000800B001A0000000E00096032000485D7A622927F#1273061158582#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#JOHNDOE#103639##sp60219_PMG_693373351#JOHNDOE#29263f0e583b11df94166a526000800b#SAPEngine_Application_Thread[impl:3]_25##0#0#Error#1#/System/Server#Java###Exception ID:02:05_05/05/10_0037_693373351
[EXCEPTION]
{0}#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs - user: Doe, John
     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1932)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
     at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.wcm.portal.connection.KmConnection.handleRequest(KmConnection.java:52)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:246)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs)
     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)
     at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)
     at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
     at javax.naming.InitialContext.lookup(InitialContext.java:361)
     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)
     ... 25 more
#1.5#6A526000800B001A0000001000096032000485D7A622BD4E#1273061158599#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#JOHNDOE#103639##sp60219_PMG_693373351#JOHNDOE#29263f0e583b11df94166a526000800b#SAPEngine_Application_Thread[impl:3]_25##0#0#Error##Java###02:05_05/05/10_0037_693373351
[EXCEPTION]
{0}#1#com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs)
     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)
     at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)
     at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
     at javax.naming.InitialContext.lookup(InitialContext.java:361)
     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
     at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.wcm.portal.connection.KmConnection.handleRequest(KmConnection.java:52)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:246)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
#1.5#6A526000800B00220000000300096032000485D7A8B5DA09#1273061201782#System.err##System.err####n/a##d578065c4ebf11df89f26a526000800b#SAPEngine_System_Thread[impl:5]_57##0#0#Error##Plain###May 5, 2010 2:06:41 PM java.util.jar.Attributes read

Thanks, I found it.  The problem seems to be fixed but I am not sure if as a result of the measures discussed here.  I had also reset some folder permissions before after which the user reported the problem had gone away.  I am not able to put the system back into the broken state so I cannot identify the source of the problem for sure.
Nevertheless, I discovered another corner of the portal, previously unknown to me.  Case closed.
Michael

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    Message was edited by: Ritu  Hunjan

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    1143882.1
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    Edited by: user1717313 on 08-Jul-2011 04:59

    Hi JD
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    Arfan
    Hi Helios
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    /* $Header: AFMLHLPS.pls 115.22 2009/10/12 12:56:58 nchiring ship $ */
    package body FND_HELP as
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    Thanks
    Arfan
    Edited by: user1717313 on 08-Jul-2011 05:04

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                    0x1724       SharePoint Foundation              Monitoring                   
                    b4ly                        Medium    Leaving
    Monitored Scope (Request (GET:hzzp://iwatest.mydomain.com:80/_layouts/AccessDenied.aspx?Source=hzzp%3A%2F%2Fiwatest%2Emydomain%2Ecom)). Execution Time=8.66003919492561   8f313b5e-8476-4dd4-9abe-0cb6dbe024b6
    Basically it tells me that access is denied.  I didnt see anything that stood out here.
    I found this article:
    hzzp://social.technet.microsoft.com/Forums/en-US/sharepointadminprevious/thread/ded9188b-ee03-4ef0-bb50-3ad138110e0c, which pointed me in the direction of ensuring that the portal
    super user and portal reader accounts were properly added to my web application.  I followed the every popular article on doing this:
    hzzp://technet.microsoft.com/en-us/library/ff758656.aspx, but still no luck.  As per the thread, I added the 2 domain accounts to the user policy with appropriate privilege
    and then set them as the super user and super reader accounts via powershell, and yes I did prefix those names with "i:0#.w|mydomain\".  To be exta sure, I repeated this for all web applications on this server with slightly different powershell steps
    depending on wether or not claims was enabled on the web application.
    The Claims to Windows Token Service is running.
    I saw some mention of ensuring that the secure token service is running with a proper application pool account, but we are not running that service
    and I cant imagine what that would have to do with my situation.
    I have deleted and readded the web application and repeated these steps to no better effect.
    I gave the mydomain\myusername full control for the web application through the user policy, ensured that it was indeed the primary site collection
    owner and added it to the default site owners group.  None of this helped.
    I changed the application pool account to the farm account.  No change in behavior.
    Rebooted IIS and the machines many times along the way.
    Further, when I attempt to sign in as a different user after being denied, I get "an unexpected error has occured message.  I found the following
    in ULS:
    10/30/2012 11:19:03.71 w3wp.exe (0x182C)                      
    0x1210  SharePoint Foundation                 Logging Correlation Data                     
    xmnv     Medium               Name=Request (GET:hzzp://iwatest.mydomain.com:80/_layouts/accessdenied.aspx?loginasanotheruser=true&Source=hzzp%3A%2F%2Fiwatest%2Emydomain%2Ecom)
    cc409ec2-4889-42fa-aa7d-9cc4535e4f0e
    10/30/2012 11:19:03.71 w3wp.exe (0x182C)                      
    0x1210  SharePoint Foundation                 Logging Correlation Data                     
    xmnv     Medium               Site=/    cc409ec2-4889-42fa-aa7d-9cc4535e4f0e
    10/30/2012 11:19:03.72 w3wp.exe (0x182C)                      
    0x1210  SharePoint Foundation                 General                      
             8e2s                Medium               Unknown SPRequest error occurred.
    More information: 0x80070005      cc409ec2-4889-42fa-aa7d-9cc4535e4f0e
    10/30/2012 11:19:03.72 w3wp.exe (0x182C)                      
    0x1210  SharePoint Foundation                 Runtime                      
            tkau                Unexpected       System.NullReferenceException: Object reference not set to an instance
    of an object.    at Microsoft.SharePoint.ApplicationPages.AccessDeniedPage.LogInAsAnotherUser()     at Microsoft.SharePoint.ApplicationPages.AccessDeniedPage.OnLoad(EventArgs e)     at System.Web.UI.Control.LoadRecursive()    
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)            cc409ec2-4889-42fa-aa7d-9cc4535e4f0e
    10/30/2012 11:19:03.74 w3wp.exe (0x182C)                      
    0x1210  SharePoint Foundation                 Monitoring                        
    b4ly                Medium               Leaving Monitored Scope (Request (GET:hzzp://iwatest.mydomain.com:80/_layouts/accessdenied.aspx?loginasanotheruser=true&Source=hzzp%3A%2F%2Fiwatest%2Emydomain%2Ecom)).
    Execution Time=22.5439266722447           cc409ec2-4889-42fa-aa7d-9cc4535e4f0e
    By the way, this occurs for the farm account also after a successful login and an attempt to sign in as a different user.
    Any help would be greatly appreciated

    Thanks spadminspadmin:
    I have, though I am not sure that what I've added there is correct:
    The URL that I am trying to use to access the web application's IIS site is hxxp://iwatest.mydomain.com.  I added a binding to the IIS site as follows:
    Type    Host name                      port        IP address
    http     iwatest.mydomain.com     41171     *
    Is that correct?

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