Access to user management with j2ee_admin

Hello, All
I have a problem I'm trying to access to user management () with j2ee_admin user, but when I log on with this users in the screen don't shown anything, only the fiels of usuername and password are cleaned and I enter other password in the screen, I got this message on the screen: User authentication failed . However I log on in the visual administrator with j2ee_admin and the same password nd the connection is succesfull.
We have enabled the sap* user but it did work.
Any suggestions for this problem?
thanks a lot
Danny

HI Joao
we found that one certificate there isn`t in the backend, this certificate was created again then this certificate was uploaded and the problem was solved
You could check the certificates in your backend system.
I hope this information helps you
Danny

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Hi John......Thanks for your reply....
I did as you said but still no hope... I think Iam making a mistake at some point.... But I dont know what is it.
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After these prolonged process also I cant go with access control option for applications in User Managemnet Console...........
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Sri-Oracle

Access to user management with j2ee_admin

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