Accessing a server via the Server app from outside a router firewall

So I'm trying to access my server using the Server app on a MacBook Pro outside my server network. I can access it just fine when my client is inside the server network, but I cannot connect when outside the server network.
I've done the following troubleshooting:
- I've turned off the server Firewall option available in the server's Server Admin tool
- I've set up port forwarding on my router
- I've opened up port 311 on the router
- I've placed the server outside the router DMZ zone and the Server app connects just fine
- I've checked the box "Allow remote administration using Server" in the server's Server app Settings tab
- With the router configured correctly, the Server app cannot access the server
There's something in the router that is blocking access by the Server app. Apple Enterprise support says they are sure there is no other port to open up. Is there something else I should be doing to access the server from outside the router using a client Server app?
TIA
ps - this worked fine when I just had the server hanging directly off a cable modem.

I and I suspect a lot of other admins would argue you should not be making your server accessible via Server.app remotely due to security concerns. Saying that, I and again I suspect a lot of other admins also want/need to be able to remotely administer servers. There is a better way however to achieve this.
You should be running a VPN server, perhaps using your same Mac server. You should leave the firewall blocking access directly for Server.app but if your remote Mac first connects via the VPN it will then be connected securely to your internal network and then be able to use Server.app

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