Accessing Synchronizer Web Admin as a User not working

Hello,
We use DS Mobility 1.2.2.
Users cannot configure personnal settings from https://ds:8120/
They can successfully log, but the "Manage My Connectors" section is empty.
These users all synchronize their smartphones with GW.
Thanks for any help.

The tree looks like somethings as :
t=mytree
o=myOrg1
o=myOrg2
ou=myou1,o=myOrg1
ou=myou2,o=myOrg2
I add users only per groups.
These groups are in cn=myDSGroup1,ou=groups,ou=myou2,o=myOrg2
Users that are in the same o that the groups can access Connectors Settings. For example, cn=myuser,ou=users,ou=dep,ou=myou2,o=myOrg2 is working.
But cn=mybaduser,ou=users,ou=dep,ou=myou1,o=myOrg1 is not working.
There is no others difference between users.

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