Account hacked - what is skyvideo24?

So I looked at my skype... and it sent out a link to all of my contacts... it said something about a website called skyvideo24.com or something like that.... what the hell happened?!
Subject/title amended to be more descriptive.

Your computer is infected by the new malware/virus:
http://community.skype.com/t5/Security-Privacy-Trust-and/virus-http-popvideoskype-info-video/td-p/38...

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Skype account hacked -what to do now?

I just came home to find someone hacked into my skype and sent my contacts messages from 'me' telling people to go to a certain link and sign in and give a credit card number. I signed out and unistalled my skype on mobile and computer. so now my question is what do I do? I only had couple of euros credit but can I use my skype again or do I need a new account?
How do I know if the hackers got into my banks or or sitting in my computer? If I go to my bank-well... what to do?
and why isn't skype more secure?
and as someone else asked-why can't we get support from someone? this is a super serious issue!
hope someone can guide me what to do?
thanks all.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My icloud account was hacked. what can the hacker access? text messages? texts back ups?

My icloud account was hacked. what can the hacker access? text messages? texts back ups?

yahoo does not have strong security, they hacked my yahoo account first then they got to my icloud email. I have backed up my Iphone 4 using icloud storage under icloud option, still wondering how they can access my text though?

HT5661 my iphone now was locked need activation from icloud account and my apple id & email has hacked what can i do ?

my iphone now was locked need activation from icloud account and my apple id & email has hacked what can i do ?

Welcome to the Apple Community.
Take it to an Apple Store.

Account hacked, credit card used and cant get acce...

Hi,
I have had my main account hacked again for a second time and cannot get access back. I just got some skype notifications that there have been 12 purchases made in China on my acount. I cannot recover my password as it never sends me the recovery email. I do get the emails that someone is making purchases on my skype account but I cant seem to do anything about it.
The account receovery asks me when I opened my skype acount and I have no idea. I lost access to this account so long ago that I have given up getting it back but just got a second bout of transactions .
Can anyone help me with this please?

Hi, Bronsonlb, and welcome to the Community,
It appears to me that you have created a new Skype account as you posted your enquiry here on this message board - use this new account to contact Skype Customer Service to report the fraudulent use of the other account, to request alternate verification details to confirm your "ownership" of the other account, and to remove saved payment details. I would not recommend choosing the "account recovery" path as you have previously attempted.
If you can recover the account, so much the better. If not, request the account be removed.
Last and certainly not least, report the unauthorized purchases to the issuer of the payment method on file. The charge-back process will likely trigger Skype to suspend your first account.
Regards,
Elaine
[Note-flagged for review.]
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?

My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?
I can't remeber my security questions, and I can't ask for a new password because I can't log in to the email because it got hacked...

Have you tried logging out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?

BT email accounts hacked

Hi
I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
I have virus scanned most of the computers and all are clean - so it appears the webmail password was hacked and someone gained access
This happens quite regularly now with BT - but I don't see it hardly ever with other email providers and I have a lot of customers
What is BT doing about this -as I have a lot of angry customers who are ready to leave BT and go elsewhere if you cannot improve your security!
I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)

wingers wrote:
Hi
I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
I have virus scanned most of the computers and all are clean - so it appears the webmail password was hacked and someone gained access
This happens quite regularly now with BT - but I don't see it hardly ever with other email providers and I have a lot of customers
What is BT doing about this -as I have a lot of angry customers who are ready to leave BT and go elsewhere if you cannot improve your security!
I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)
Hi.
Have you asked these "customers" if they have received anything recently, or clicked on anything not expected ? Do they all use the same things like facebook or other social sites ? Are they connected in anyway, or have they just come to you for help ?
If I may be frank, why did they come to you initially rather than contacting the free BTinternet helpdesk ?
Webmail password change is the same for all ISPs, not Yahoo! specific. If the helpdesk gives the user a new password, then really it should be down to the user to make sure they alter it themselves. Clearly people don't do this, but even if the helpdesk said to do it - some people will still not do this.
You say you don't see it hardly with other email providers, that implies that it does happen. What other mail providers for example ? BTYahoo! is one of the largest in the UK, so it's not unlikely that more would be seen than for some other ISPs.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

HT1338 My safari has been hacked what do I do?

My safari and my phone are hacked what can I do?

Depends on whether your computer has actually been "hacked", if your online account(s) have been "hacked", and what "hacked" actually means in your case.
Why don't you start by explaining what symptoms you are seeing that lead you to believe you have been hacked...

Is my account hacked?sms send by skype send wrong ...

sms send by skype, send zweeds mobile nr instead of my registred mobile nr
if the receiver of my sms respond his sms go to sweden en never come on my mobile
the strange thing is the nr that is transmitted change xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
is my account Hacked????what can I do????
thanks for helping
luc

Hello,
No duplicate posts please. Duplicate removed. This is a public internet site so NEVER post personal information.
Please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Account hacked (email changed)

I received an email titled "We've updated your email address". this mail told me that my previous (the correct email) -snip- has been changed to (hacked email) -snip-.
I keep seeing messages saying to go to https://support.spotify.com/uk/contact-spotify-anonymous/ but this is wrong because I entered my problem there in the text box and sent it and it reported "We'll get back to you at -snip- as soon as we can." so it isn't anonmous at all and now the hacker has possibly a few more details about me.
There seems no clear way for anyone to report this issue, what do I do now ?
You should be notifying people that your service has major security breach issues, this is not just a random person who has guessed my password..you (spotify) have been hacked and someone has taken my details from you.
I have been a paying premium member for many years with you and i'm not happy about this one bit, can one of your staff please tell me exactly what I should now do to get this rectified.
Regards

Update: Spotify got back to me and over the following couple of days my account was restored, so different email and passsword on the account so fixed basicaly. BUT !!! Yesterday I look at my playlist and find things I have not added !! I delete them, I changed the password on my account after disconnecting all devices from my account.
Today I start playing music and it cuts out, I click "choose device to play on" only to find there is a mobile device playing music that is not in my playlist.
What is going on ? This is not my end, I have not had my emails accounts hacked..spotify has been hacked or there is some majot security flaw in the software, I also KNOW this as fact because since this happened a little research and web searching I discover public/private forums selling spotify acccounts. pic attached is the person/persons using the account I frikkin pay for !

Recovery email addressee changed account hacked

Dear sir i have submitted the recovery form 2 times and i got Email regarding account release but still my account is hacked and i m not able to recover it ,as the hacker has changed the password , Recovery Email adresses and other details also .can you please help me out i m having skype premium on my both account but i see i haven't got any benefit of that as i m not able to go through live chat option also .My Hacked skype username is "[removed for privacy]" Please Fix it as soon as possible

Update: Spotify got back to me and over the following couple of days my account was restored, so different email and passsword on the account so fixed basicaly. BUT !!! Yesterday I look at my playlist and find things I have not added !! I delete them, I changed the password on my account after disconnecting all devices from my account.
Today I start playing music and it cuts out, I click "choose device to play on" only to find there is a mobile device playing music that is not in my playlist.
What is going on ? This is not my end, I have not had my emails accounts hacked..spotify has been hacked or there is some majot security flaw in the software, I also KNOW this as fact because since this happened a little research and web searching I discover public/private forums selling spotify acccounts. pic attached is the person/persons using the account I frikkin pay for !

I cannot email photos from within iPhoto (v. 9.5.1). When I hit send I get a message: "Your email did not go through because the server did not reply." This happens for both my iCloud account and my Shaw account. What to do???

I cannot email photos from within iPhoto (v. 9.5.1). When I hit send I get a message: "Your email did not go through because the server did not reply." This happens for both my iCloud account and my Shaw account. What to do???

Are you able to email from Mail with those two accounts? If so:
1 - go to iPhoto's Accounts preference pane and delete both accounts. Now add them back and try again.
2 - a better solution IMO is to set Mail as the email client for iPhoto is iPhoto's General preference pane. This gives you better access to your contacts, a sent copy of all emails and, if you want a layout similar to iPhoto's, photo layouts located in Mail's stationary.

HT204053 Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is

To repeat my question, Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is going on?
Everywhere I search on Apple's Support site says to sign in to iCloud using your "Apple ID," which I did. I've had my iTunes account for years (even migrated from the old AOL account system). It's the standard email+password that everyone is supposed to use.
My main question is how can I have a valid Apple ID and not an iCloud account--if the two are supposed to be linked?
Thank you for any help you can give me!
tlj

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

I finally got my iphone out of recovery mode, after 7.1.1 but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

Same situation. I installed iOS 8 beta 4 on my iPhone 5 and a few days later my iCloud account disappeared. My contacts and calendar entries are gone.
My Mac Mini and MacBook do sync as they should with iCloud.
When I try to log in to iCloud on the iPhone (the username shows "[email protected]" and password shows "required"), I put in my username and password and tap "Sign In", It says "Verifying" at the top and after a while checkmarks appear next to my username and password. Then I get an error message saying "An error occurred while trying to save the iCloud account". If I tap OK the message goes away, leaving my username and password intact (checkmarks are now gone). If I tap "Sign In" again I get a message saying " '[email protected]' is Already Added. This iCloud account has already been added to your iPhone". If I go back to Settings and then go into iCloud again it's not set up and appears as I stated at the beginning of this paragraph.
Nothing works and the sync does not occur. Contacts are empty and Calendar has no entries.

My wife and I own an iMac (April 2011) and just recently got iPhones. We share one iTunes account (mainly for our uploaded music from CD). Do we each need to have our own iTunes account? What about iCloud? We want to utilize the same Calendar/Contacts

My wife and I own an iMac (April 2011) and just recently got iPhones. We share one iTunes account (mainly for our uploaded music from CD). Do we each need to have our own iTunes account? What about iCloud? We want to utilize the same Calendar/Contacts

JoeyV325 wrote:
Is there a way to move music/apps from one ID to a new ID?
No.
One of you create a new AppleID and one use the existing AppleID.
But you can still use the items in each iTunes library.
Create separate computer logins for each of you.
This will give you each your own data. Contacts, calendars, photos, etc. (and your own iTunes library).

Account hacked - what is skyvideo24?

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