ACE card reboots in VSS mode
Hello, and sorry for the lenghty message.
Yesterday we implemented VSS in our network and encountered a problem with the ACE module that I am trying to resolve.
Here's the hardware layout
two 6509 with the following line cards:
Mod Ports Card Type Model Serial No.
1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1329U0TN
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1327T950
3 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1325SHWN
5 5 Supervisor Engine 720 10GE (Active) VS-S720-10G SAL1327T9A7
6 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1328TM43
9 1 Application Control Engine Module ACE20-MOD-K9 SAD133201AN
1 Centralized Forwarding Card WS-F6700-CFC SAL1327TH0F 4.1 Ok
2 Centralized Forwarding Card WS-F6700-CFC SAL1317NUCC 4.1 Ok
3 Centralized Forwarding Card WS-F6700-CFC SAL1322R6K6 4.1 Ok
5 Policy Feature Card 3 VS-F6K-PFC3C SAL1326T3ME 1.0 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1326T183 2.0 Ok
6 Centralized Forwarding Card WS-F6700-CFC SAL1327TA00 4.1 Ok
Mod Online Diag Status
1 Pass
2 Pass
3 Pass
5 Pass
6 Pass
9 Pass --More--
Switch Number: 2 Role: Virtual Switch Standby
Mod Ports Card Type Model Serial No.
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1327TG40
3 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1328TM1R
4 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1328TQCP
5 5 Supervisor Engine 720 10GE (Hot) VS-S720-10G SAL1327T9B1
6 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1328TQDS
8 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1324S80K
9 1 Application Control Engine Module ACE20-MOD-K9 SAD133201A3
2 Centralized Forwarding Card WS-F6700-CFC SAL1327T9ZY 4.1 Ok
3 Centralized Forwarding Card WS-F6700-CFC SAL1327T80P 4.1 Ok
4 Centralized Forwarding Card WS-F6700-CFC SAL1327TCWJ 4.1 Ok
5 Policy Feature Card 3 VS-F6K-PFC3C SAL1327T9X8 1.0 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1326T4QY 2.0 Ok
6 Centralized Forwarding Card WS-F6700-CFC SAL1326T2GC 4.1 Ok
8 Centralized Forwarding Card WS-F6700-CFC SAL1252EA2J 4.1 PwrDown
Mod Online Diag Status
2 Pass
3 Pass
4 Pass
5 Pass
6 Pass
8 Not Applicable
9 Not Applicable
=================================================
Here's the problem:
On the standby switch 2, the ACE module keeps rebooting. I first thought may be the power was not sufficient, so I checked the power utilization, and I have about 425 watts available.
I shut the power to one of the 10/100/1000 line card and I still had the same problem.
I moved the ACE module to SW1, trying to see if it would follow the problem and it did not have any issues.
I shut down two (2) modules on switch 2, and I still have the same problem.
Here's the log:
odulee
sm(cygnus_oir_bay slot9), running yes, state wait_til_online
Last transition recorded: (disabled)-> stay_disabled (operator_power_on)-> can_p
ower_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> chec
k_power_on (power_on_ok)-> wait_til_online (reset_timer_online)-> wait_til_onlin
e (reset_timer_online)-> wait_til_online (reset_timer_online)-> wait_til_online
(reset_timer_online)-> wait_til_online xit
N-MSFC-VDR1-PRI#
Dec 19 13:14:50 UTC: %C6KPWR-SW2_SPSTBY-4-DISABLED: power to module in slot 9 se
t off (Module Failed SCP dnld)
Dec 19 13:14:52 UTC: %SYS-5-CONFIG_I: Configured from console by console
=================================================================
Does VSS shut down the ACE module because it sees two cards in one virtual switch?
Also we have no configuration setting on the either one of the ACE module. We are doing this implementation in phases, and I was planning on applying some basic Load-balancing in a couple of weeks.
I am not sure if this is a Chassis issue or VSS.
Any help would greatly be appreciated.
Hi,
ACE software version A2(1.2) or later and installed in C6k running IOS 12.2(33)SXI or later support VSS.
If the ACE is running lower version then you could see this issue. To resolve this issue you need to upgrade ACE modules.
You could follow below process to Upgrade ACE from EOBC,
You can follow below process to boot from EOBC where ACE is in Switch 1 , slot 2.
Make sure ACE A2(1.2) or later image is on flash/disk0 on SUP,
Step 1: On Switch configure ACE module to boot from Switch disk0
conf term
boot device switch 1 module 2 disk0:c6ace-t1k9-mz.A2_1_5a.bin
end
Step 2: Power off ACE module in slot 2 by using command,
(Config t) no power enable switch 1 module 2
Step 3: To boot ACE module using EOBC
hw-module switch 1 module 2 boot eobc
Step 4: Then power on ACE module in slot 2 by using command,
(Config t) power enable switch 1 module 2
Step 5: Make sure ACE boots up and has correct version running.
If ACE is already running support version for VSS or if you need any assistance to upgrade then please raise Service request with TAC.
Hope this helps,
Best Regards,
Rahul
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Current configuration : 1546 bytes
interface TenGigabitEthernet1/3/14
no switchport
mtu 9216
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wrr-queue random-detect min-threshold 1 50 60 80 100
wrr-queue random-detect min-threshold 2 70 100 100 100
wrr-queue random-detect min-threshold 3 70 100 100 100
wrr-queue cos-map 4 1 3
wrr-queue cos-map 5 1 4
wrr-queue dscp-map 1 1 1 2 3 4 5 6 7 8
wrr-queue dscp-map 1 1 9 11 13 15 16 17 19 21
wrr-queue dscp-map 1 1 23 25 27 29 31 33 35 37
wrr-queue dscp-map 1 1 39 41 42 43 44 45 47 49
wrr-queue dscp-map 1 1 50 51 52 53 54 55 57 58
wrr-queue dscp-map 1 1 59 60 61 62 63
wrr-queue dscp-map 1 2 0
wrr-queue dscp-map 2 1 10 12 14
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rcv-queue dscp-map 1 1 41 42 43 44 45 47 49 50
rcv-queue dscp-map 1 1 51 52 53 54 55 57 58 59
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macro description UPLINK
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wrr-queue dscp-map 1 1 39 41 42 43 44 45 47 49
wrr-queue dscp-map 1 1 50 51 52 53 54 55 57 58
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wrr-queue dscp-map 3 1 18 20 22
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wrr-queue dscp-map 4 1 24 32 34 36 38
wrr-queue dscp-map 7 1 48 56
rcv-queue dscp-map 1 1 1 2 3 4 5 6 7 8
rcv-queue dscp-map 1 1 9 11 13 15 17 19 21 23
rcv-queue dscp-map 1 1 25 27 29 31 33 35 37 39
rcv-queue dscp-map 1 1 41 42 43 44 45 47 49 50
rcv-queue dscp-map 1 1 51 52 53 54 55 57 58 59
rcv-queue dscp-map 1 1 60 61 62 63
rcv-queue dscp-map 1 2 0
rcv-queue dscp-map 1 3 16
rcv-queue dscp-map 2 1 10 12 14
rcv-queue dscp-map 3 1 18 20 22
rcv-queue dscp-map 3 2 26 28 30
rcv-queue dscp-map 4 1 24 32 34 36 38
rcv-queue dscp-map 7 1 48 56
macro description UPLINK
arp timeout 300
channel-group 100 mode active
end
interface Port-channel100
no switchport
dampening 20
mtu 9216
ip address 172.16.2.250 255.255.255.254
ip pim sparse-dense-mode
ip ospf network point-to-point
logging event link-status
logging event nfas-status
logging event bundle-status
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Hi guys,
we have two 6509 running in VSS mode and we encountered the bug described here
https://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc41114
so basically we can't ssh into the chassis.
So we're planing on upgrading the chassis to fix it, which I couldn't practice in lab...
The current image is "sup-bootdisk:s72033-ipservicesk9_wan-mz.122-33.SXI3.bin" and we wou'd like to upgrade to s72033-ipservicesk9_wan-mz.122-33.SXI8.
I read the guidelines for upgrading here http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/configuration/guide/vss.html#wp1172503
but I noticed something I'm not familiar with :
eFSU Upgrade on an Installed Modular Image Example
This example shows how to perform an an eFSU upgrade on an installed modular image:
Router# copy ftp://172.18.108.26/s72033-advipservicesk9_wan-vz.122-33.SXI2 sup-bootdisk:s72033-advipservicesk9_wan-vz.122-33.SXI2.bin
Router# copy ftp://172.18.108.26/s72033-advipservicesk9_wan-vz.122-33.SXI2 slavesup-bootdisk:s72033-advipservicesk9_wan-vz.122-33.SXI2.bin
Router# install file sup-bootdisk:s72033-advipservicesk9_wan-vz.122-33.SXI2.bin sup-bootdisk:/newsys
Router# install file slavesup-bootdisk:s72033-advipservicesk9_wan-vz.122-33.SXI2.bin slavesup-bootdisk:/newsys
The thing is, the install command is not available on my switch :
ecore#ins?
% Unrecognized command
So I guess I'm not running a modular IOS.
I read a bunch of things about monolithic and modular IOS but I'm kinda lost here...
Could you tell me how can I tell the difference between a modular and a monolithic image?
And in my case, what should I do after copying the image on the sup-bootdisks?
Is there any other impact on the upgrade process?
Thank you for your answers!!
by
SimHi Friend,
I believe this is what you want.
http://www.cisco.com/en/US/partner/products/hw/switches/ps708/products_configuration_guide_chapter09186a008022f2d7.html#wp1071832
Just follow the instructions and you will be good to go.
HTH
Ankur
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