ACE OCM counters increasing

Hi,
OCM(outbound connection Mgr) Counters are increasing & we have found that ACE is reseting client connection. I have found following bug. Currently we are running A2(1.1a). Anyone there hit by the same bug. Your experiences on this are appreciated.
CSCsr96168
Connection Free List Corruption
Symptom: New TCP connections are sometimes reset. Conditions: ACE module running A2(1.1a) Workaround: Downgrade to A2(1.1) Further Problem Description: This problem is suspected when `show np 2 me-stats -socm` shows the following counter incrementing: OCM Statistics: (Current) -------------- Drop [out of connections]: 14455 16
# show np 2 me-stats -socm
OCM Statistics: (Current)
Connection create received:                30526367            34
LB dest decision received:                  6724048            15
Drop [LB dest decision fail]:                    51             0
NAT Pool Alloc [addr/port]:                   25586             0
NAT Pool Free [addr/port]:                    25584             0
OCM Packet count (Hi & Lo):                37250415            49
(Context 4 Statistics)
Drop [mac lookup fail]:                           1             0
Connection inserted:                         853174             1
Packet message transmitted:                  853149             1
# show np 2 me-stats -socm
OCM Statistics: (Current)
Connection create received:                30526681            33
LB dest decision received:                  6724153             8
Drop [LB dest decision fail]:                    51             0
NAT Pool Alloc [addr/port]:                   25586             0
NAT Pool Free [addr/port]:                    25584             0
OCM Packet count (Hi & Lo):                37250834            41
(Context 4 Statistics)
Drop [mac lookup fail]:                           1             0
Connection inserted:                         853195             6
Packet message transmitted:                  853170             6
# show np 2 me-stats -socm
OCM Statistics: (Current)
Connection create received:                30528663            24
LB dest decision received:                  6724773            11
Drop [LB dest decision fail]:                    51             0
NAT Pool Alloc [addr/port]:                   25586             0
NAT Pool Free [addr/port]:                    25584             0
OCM Packet count (Hi & Lo):                37253436            35
(Context 4 Statistics)
Drop [mac lookup fail]:                           1             0
Connection inserted:                         853328             2
Packet message transmitted:                  853303             2
Regards,
Akhtar

Hello Akhtar,
You've probably noticed that the "Drop [out of connections]" counter referenced in the bug is not shown in the output of your commands.  This means that this counter is currently at zero.  It will only be shown if it has a non-zero value.  Therefore, this implies that this counter is not going up.
Also, from the output you supplied, nothing looks alarming to me that would indicate the cause of the resets.  Here is how I would recommend you proceed:
If possible, upgrade to a newer software release.  The release you are on is quite dated now and there have been hundreds of software fixes since that release.  Further, the A2(1.x) software train will no longer have any maintenance updates.  Upgrading to A2(2.3) may be the quickest solution for you if you are hitting a bug on the ACE.
If you cannot upgrade, or you upgrade and the issue persists, then you should gather the following information:
Get a showtech from the context in which the VIP resides
Start a capture of the ACE tengig port(see not below)
Run some test connections to replicate the RST
Stop the capture
Get a second showtech
Now you will be able to look at the connections in Wireshark, and compare your two showtechs to see what, if any, error (or Drop) counters increment.  If necessary, please open a SR with Cisco TAC for expert analysis.
NOTE:  In order to do the Tengig capture, you would need to configure SPAN on the Supervisor.  The source interface would be Te/1.  So for example, if your ACE is in slot 3, then the source interface of your monitor session would be Te3/1.
Regards,
Sean

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    Ethernet102/1/30   Auto On  (8)       4792       441340    
    Ethernet102/1/31   Auto On  (8)       0          0         
    Ethernet102/1/32   Auto On  (8)       1040       201214    
    Ethernet1/19       Auto On  (8)       1888566    10100200  
    Ethernet1/20       Auto On  (8)       10414603   1367098   
    Just a one of the servers
    GDC-CORE-SW04# sh inter e101/1/29 priority-flow-control
    ============================================================
    Port               Mode Oper(VL bmap)  RxPPP      TxPPP    
    ============================================================
    Ethernet101/1/29   Auto On  (8)       5912932    1276      
    GDC-CORE-SW04# sh inter e101/1/29 | in pause
        0 Rx pause
        0 Tx pause
    GDC-CORE-SW04# sh inter e101/1/29 priority-flow-control
    ============================================================
    Port               Mode Oper(VL bmap)  RxPPP      TxPPP    
    ============================================================
    Ethernet101/1/29   Auto On  (8)       5913378    1276      
    GDC-CORE-SW04#
    GDC-CORE-SW04# sh inter e101/1/29 | in pause
        0 Rx pause
        0 Tx pause
    VNX
    GDC-CORE-SW04# sh inter priority-flow-control | in Ethernet1/19 ne 1
    Ethernet1/19       Auto On  (8)       1889064    10100536  
    Ethernet1/20       Auto On  (8)       10414603   1367164   
    GDC-CORE-SW04# sh inter e1/19 | in "input rate"
      30 seconds input rate 133346744 bits/sec, 16668343 bytes/sec, 10762 packets/sec
        input rate 96.22 Mbps, 8.31 Kpps; output rate 118.68 Mbps, 8.83 Kpps
    GDC-CORE-SW04# sh inter e1/20 | in "input rate"
      30 seconds input rate 36024752 bits/sec, 4503094 bytes/sec, 2342 packets/sec
        input rate 33.96 Mbps, 2.09 Kpps; output rate 24.95 Mbps, 1.50 Kpps

    Hi, thank your for your answer.
    I actually already enabled the system qos manually since we run 5.0(2)N2 release.
    We will implement FCoE over 5500. What I'm worried about is the warning message I posted above on Nexus 7009s connected to my 5500s after I enabled the system qos.
    Could it be originated by the DCBX feature? May I have some problem if 'Priority-flow-control' setting between N5k and N7k don't match?

  • ACE - Clear Resource Usage Counters

    Hi everyone.  I've tried clearing my resource usage counters several time by using both commands:
    clear stats resource-usage
    clear stats all
    Neither work.  The resource usage counters remain the same.  Is there a workaround to this issue?  I would really like to see the counters over a specific period as opposed to since last reboot.

    Hi Tim
    The clear stats resource-usage cmd only clear the stat for Peak and Denied counter.
    I tested with A3(2.2) as below and it worked ok.
    ACE-4710-c/Admin# sh resource usage all
                                                         Allocation
            Resource         Current       Peak        Min        Max       Denied
    Context: Admin
      conc-connections             19         53          0     400000          0
      mgmt-connections              2          8          0      20000          0
      proxy-connections             0          4          0      52429          0
      xlates                        0          0          0      13107          0
      acc-connections               0          0          0         10          0
      bandwidth                864416   30966244          0  339748365          0
        throughput              12448      33252          0  214748365          0
        mgmt-traffic rate      851968   30932992          0  125000000          0
      connection rate               0         10          0     200000          0
      ssl-connections rate          0          0          0        200          0
      mac-miss rate                 0          1          0        400          0
      inspect-conn rate             0          0          0       8000          0
      http-comp rate                0          0          0    2621440          0
      acl-memory                33824      33824          0    7510426          0
      sticky                        0          0          0          0          0
      regexp                     1214       1214          0     209715          0
      syslog buffer                 0          0          0     210944          0
      syslog rate                   0          0          0      20000          0
    ACE-4710-c/Admin# clear sta
    startup-config  stats          
    ACE-4710-c/Admin# clear stats resource-usage
    ACE-4710-c/Admin# sh resource usage all
                                                         Allocation
            Resource         Current       Peak        Min        Max       Denied
    Context: Admin
      conc-connections             19         19          0     400000          0
      mgmt-connections              2          2          0      20000          0
      proxy-connections             0          0          0      52429          0
      xlates                        0          0          0      13107          0
      acc-connections               0          0          0         10          0
      bandwidth               1115184   30966244          0  339748365          0
        throughput               1072       1072          0  214748365          0
        mgmt-traffic rate     1114112    1114112          0  125000000          0
      connection rate               0          0          0     200000          0
      ssl-connections rate          0          0          0        200          0
      mac-miss rate                 0          0          0        400          0
      inspect-conn rate             0          0          0       8000          0
      http-comp rate                0          0          0    2621440          0
      acl-memory                33824      33824          0    7510426          0
      sticky                        0          0          0          0          0
      regexp                     1214       1214          0     209715          0
      syslog buffer                 0          0          0     210944          0
      syslog rate                   0          0          0      20000          0
    ACE-4710-c/Admin#
    ACE-4710-c/Admin#
    -Andrew

  • Increased time_wait on Websense systems after LB HTTP with ACE

    I was wondering if anyone knew why we would see an increase of tcp sessions in time_wait status after setting up HTTP load balancing. The systems are Websense boxes that are being used both as a proxy (which the VIP is for) and with WCCP. We have 5 total systems but only 3 have been added to the serverfarm. The two that are are not in the serverfarm and not having this issue. The we are using L4 LB. So the two, non LB systems are on the client side VLAN. Any ideas?

    Hi,
    According to the article below:
    Windows 8.1 Update for x64-based Systems (KB2919355)
    http://www.microsoft.com/en-us/download/details.aspx?id=42335&e6b34bbe-475b-1abd-2c51-b5034bcdd6d2=True
    1. These KB's must be installed in the following order: clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018.
    2. KB2919442 is a prerequisite for Windows 8.1 Update and should be installed before attempting to install KB2919355
    Did all the client fulfil the requirement?
    And if reboot is required in the KB article, we’d better reboot it and install the next.
    Hope this helps.

  • ACE Drop (Dest nat fail):

    Hi All,
    I'm using ACE module A2(2.4)
    I'm trying to use parameter server-conn reuse, but clients get sometimes statuscode 503.
    A#1/Test1# show np 1 me-stats "-socm -v"
    OCM Statistics: (Current)
    Errors:                                           0             0
    Connection create received:               231121503          1142
    LB dest decision received:                365473159          1473
    Nat app fixup recieved:                           0             0
    Connection unproxy received:               52997475           393
    Connection reproxy received:               51249279           375
    IPCP received:                                83227             2
    ACK trigger received:                      52733008           390
    TCP connected received                    218498529          1065
    Unknown message received:                         0             0
    Drop [LB dest decision fail]:                 29392             0
    Drop [invalid ifid]                               0             0
    Drop [Out of buffers]:                            0             0
    Dest decision transmitted:                248735645          1174
    TCP connect transmitted:                  212827881           828
    ACK trigger transmitted:                         12             0
    IPCP transmitted:                             83227             2
    NAT[static mapped]:                               0             0
    NAT[static real]:                                 0             0
    NAT[xlate alloc fail]:                            0             0
    NAT[xlate real hit]:                              0             0
    NAT[xlate mapped hit]:                            0             0
    NAT[invalid xlate]:                               0             0
    NAT[dump xlate]:                                  0             0
    NAT[xlate release failed]:                        0             0
    NAT Pool Alloc [fail]:                            0             0
    NAT Pool Alloc [addr]:                            0             0
    NAT Pool Alloc [addr/port]:                33689970            81
    NAT Pool Free [addr]:                             0             0
    NAT Pool Free [addr/port]:                 33689214            88
    NAT Pool Free [orphan IP]:                        0             0
    Reuse retrieve link update conn invalid           0             0
    Reuse retrieve link update conn not on r          0             0
    Reuse retrieve success but conn invalid:          0             0
    Drop [Next Hop queue full]:                       0             0
    Reuse retrieve miss:                         845627             3
    OCM Packet count (Hi & Lo):               976499360          4850
    Packet forward received:                    4343180            10
    NAF Error [no route or unresolved adjace          0             0
    NAF Error [nat resp fail]:                        0             0
    UDP Chaser received:                          10406             0
    (Context 1 Statistics)
    Drop [out of connections]:                        0             0
    Drop [out of proxies]:                            0             0
    Drop [out of ssl]:                                0             0
    Drop [mac lookup fail]:                           0             0
    Drop [route lookup fail]:                         0             0
    Drop [nat fail]                                   0             0
    Drop [ip sanity check fail]                       0             0
    Drop [acl deny]:                                  0             0
    Drop [redundant connection]:                      0             0
    Connection inserted:                         862670             3
    Packet message transmitted:                 6409302           230
    Reuse conns retrieved:                      6390611           238
    Drop [Reproxy fail]:                            171             0
    Drop [dest nat fail]:                         58286             2
    The last counter is increasing. What does it mean? Can this be the problem?
    I do not get 503 in the retcode map of the servers.
    Regards
    Mats

    Hi Mats,
    I find it very strange that the ACE is sending a 503 message back to the client, because, in case of issues, it normally just resets the connection. With that in mind, we should also investigate the server itself.  This is not trivial, so, you should open a TAC case.
    Let me just explain the meaning of the "Drop [dest nat fail]" counter. It will be incremented if, after a connection has been natted, one of the servers tries to open a new connection against the natted IP and port. This shouldn't happen unless you are using a protocol composed of several connections (for example, FTP)
    Regards
    Daniel

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