ACE - TCP 60 minute idle timer?

Hi Gilles,
is there a tcp idle timeout with exact 60 minutes within ACE Software for NON LB connections?
I have a certain TCP Connection from a FrontendServer to a certain Backend Server which gets a TCP RST every 60 minutes.
The application guys blame the network for this tcp reset. In my opinion all the timing values which are e.g. set in a connection map are only for the Ports designated within the corresponding loadbalancing rules.
So if i am not wrong any other connection traversing the ACE module should be treated as "simple" connection over any other layer 2/3 switch in a network with the exception that the ace is in charge for the routing of this network.
As i am not hundert percent sure that there isn't a timer comparable to the xlate timeout on PIX or ASA for idle sessions i thought maybe you have an idea.
Have a look at the attached textfile.
Thanks for reading
Roble

Hi,
good information, but i have a doubt.
I have an existing policy L3/L4 multi-match like the one below.
I   would like to increase the inactivity timeout on every TCP connections. Can i nest the new class map (match all) to my policy-map, as shown below in bold?
This can create problems for the existing policy?
Can you confirm me that i can apply only one L3L4 policy map to the interface Vlan?
In necessary to remove and apply the policy to see the effect of the new timeout?
Thanks in advance
Best Regards
policy-map multi-match L4_VIP3_POLICY
description Multi-Match VIPs on Vlan 18 to ServerFarms
class L4-FARM-RDP
    loadbalance vip inservice
    loadbalance policy L7-FARM-RDP
    loadbalance vip icmp-reply active
class L4-FARM-RDP-TOKYO
    loadbalance vip inservice
    loadbalance policy L7-FARM-RDP-TOKYO
    loadbalance vip icmp-reply active
class L4-FARM-RDP-NY
    loadbalance vip inservice
    loadbalance policy L7-FARM-RDP-NY
    loadbalance vip icmp-reply active
class L4-FARM-RDP-KUALA
    loadbalance vip inservice
    loadbalance policy L7-FARM-RDP-KUALA
    loadbalance vip icmp-reply active
class L4-FARM-RDP-NY
    loadbalance vip inservice
    loadbalance policy L7-FARM-RDP-NY
    loadbalance vip icmp-reply active
class TCP-CLASS
     connection advanced TCP-PARAM
where:
parameter-map type connection TCP-PARAM
set timeout inactivity 36000
class-map match-all TCP-CLASS
match port tcp any

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Hello,
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Any new connection from the same src port (because many connection to the service) is closed after TCP session is established.
When I try generate 200 concurrent sessions TCP sessions in my lab, this are on the ACE closed correctly. Customer's traffic is around 20-30.000 concurrent session, but I can't generate so much traffic.
SW version on the ACE: 3.0(0)A1(3b)
thx
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Hi,
We are deploying 802.1X in our network and have encountered problem with a type of payment terminal.
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To solve this we set 'authentication control-direction in' on the port and use 'ip device tracking' to keep the client on the network, ip device tracking sends an arp request every 30 seconds to clients.
Our ISE is sending Radius:Idle-Timeout = 300 and the timer start to count down when the client is authenticated.
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This looks like a bug to me, anyone seen this, or a similar behaviour?
Running:
ISE 1.2p6
IOS 12.2(55)SE6
From Trustsec 1.99 Wired 802.1X Deployment Guide:
Tip Enable IP Device Tracking with inactivity timers to keep quiet endpoints connected. When IP Device Tracking is enabled, the switch periodically sends ARP probes to endpoints in the IP Device Tracking table (which is initially populated by DHCP requests or ARP from the end point). As long as the endpoint is connected and responds to these probes, the inactivity timer is not triggered and the endpoint is not inadvertently removed from the network.
From CLI output
SW03#sh auth sessions int fa0/4
            Interface: FastEthernet0/4
          MAC Address: xxxx.xxxx.5289
           IP Address: 10.10.10.64
            User-Name: XX-XX-XX-XX-52-89
               Status: Authz Success
               Domain: DATA
       Oper host mode: multi-auth
     Oper control dir: both
        Authorized By: Authentication Server
           Vlan Group: N/A
      Session timeout: N/A
         Idle timeout: 300s (server), Remaining: 2s
    Common Session ID: 0A17BD07000000A925152A7B
      Acct Session ID: 0x00000458
               Handle: 0x090000A9
Runnable methods list:
       Method   State
       dot1x    Failed over
       mab      Authc Success
SW03#
SW03#
SW03#
SW03#sh auth sessions int fa0/4
            Interface: FastEthernet0/4
          MAC Address: Unknown
           IP Address: Unknown
               Status: Running
               Domain: UNKNOWN
       Oper host mode: multi-auth
     Oper control dir: both
      Session timeout: N/A
         Idle timeout: N/A
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Runnable methods list:
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       dot1x    Running
       mab      Not run

Here is the port config.
Just to clarify, everything is working except that the terminal is losing the authentication. The terminal works again if traffic is initiated from the terminals menu, like with ping.
interface FastEthernet0/4
description Standard
switchport access vlan xxx
switchport mode access
switchport block unicast
switchport voice vlan xxx
switchport port-security maximum 2
switchport port-security
switchport port-security aging time 5
switchport port-security violation restrict
priority-queue out
authentication control-direction in
authentication event fail action next-method
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authentication event server dead action authorize voice
authentication event server alive action reinitialize
authentication host-mode multi-auth
authentication order dot1x mab
authentication priority dot1x mab
authentication port-control auto
authentication periodic
authentication timer reauthenticate server
authentication timer inactivity server
authentication violation restrict
mab
no snmp trap link-status
dot1x pae authenticator
dot1x timeout tx-period 5
storm-control broadcast level pps 100
storm-control multicast level pps 100
storm-control action trap
spanning-tree portfast
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i got it to work
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CLOSED: MAPVIEWER LONG PREPARATION TIME AFTER LONG IDLE TIME

SR # 6896831.994
Customer: NEDGRAPHICS BV
Mapviewer Release: 9.0.4
This issue was posted to the Field Service Forum. They responded with
For Map, we do create the datasource and related maps, themes, styles to be used for Map. The exeuction part is done by Mapviewer and we don't have much control on the mapviewer code on performance tuning point of view.
Please post this question in mapviewer forum
Issue:
After MapViewer being idle for some time (+/- 60 minutes) it takes a long time to generate the first map image --> 5 minutes.
In the MapViewer logfile with log-level=finest, I see that there is a very long preparation time.
After producing the first map image the next (same!) image is produced very fast.
What could be the reason?
What does MapViewer do during "preparation"?
Customer statement:
I am a very experienced Oracle specialist and a very experienced MapViewer developer.
Could you please pass on my request to the MapViewer developers?
I have to know what is going on during preparation time.
Is there a possibility to get more detailed logging of the preparation time?
SEE log file at:
http://workbench.oraclecorp.com/cgi-bin/tools/its_reltar?tar=6896831.994
FILE: mapviewer_37.log
Additional customer info.
UPDATE from customer
================
The first time after long idle time it takes between 100 and 300 seconds.
After that it takes less than 2 seconds.
Can it be a dabase connection issue?
Will it make a difference if I use a database connection via data-sources.xml
instead of a direct data-source in mapviewerConfig.xml?
This is what I mean :
Method 1:
<map_data_source name="NBG"
jdbc_host="plutonium"
jdbc_sid="ods"
jdbc_port="1521"
jdbc_user="nbgex"
jdbc_password="ELvaJ7axzKQl0aKtjikuKT7JUFTjukU3"
jdbc_mode="thin"
number_of_mappers="3"
/>
Method 2:
<map_data_source name="NBG"
container_ds="jdbc/NBG"
number_of_mappers="3"
/>
data-sources.xml:
<data-source
class="oracle.jdbc.pool.OracleDataSource"
name="NBG"
location="jdbc/OracleCache"
ejb-location="jdbc/NBG"
xa-location="jdbc/xa/OracleXADS"
connection-driver="oracle.jdbc.driver.OracleDriver"
username="nbgex"
password="nbgex
url="jdbc:oracle:thin:@plutonium:1521:ods"
inactivity-timeout="30">
<property name="connectionCacheName" value="ICC"/>
<property name="connectionCachingEnabled" value="true"/>
<property name="fastConnectionFailoverEnabled" value="true"/>
</data-source>
Thanks
Message was edited by:
user639281

RESPONSE from customer
====================
The database is restarted once a day in the morning. That could explain the problems in the morning. But there are also problems during day time after some hours of idle time when the database in not restarted.
After testing we noticed that we don't have the problem if we use database connection through OC4J (data-sources.xml).
If we use that method every database connection is cleaned up if it is not used for 15 seconds or so.
If we use the other method (database connection in mapviewerconfig.xml) then the database connection is open for a long time and then we have the problem with the long preparation time.
This problem only occurs in a DMZ environment. MapViewer is installed on a DMZ server and connects through the firewall with a intranet database.
Is it possible that the firewall software prevents communication of an open database connection after a long period of idle time?
Thanls.

ACE - TCP 60 minute idle timer?

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