Acrobat 9 Pro, v9.5.5 Slow to Load

my issue is acrobat 9 pro, v9.9.9 is slow to load (take 45 to over 100 seconds to either load from Start menu of file manager
- Window 7 Home Premium, sp1, 64 bit
- acrobat has been installed for years, this started with 9.5.4 and is the same under 9.5.5
- have not loaded any new software
- event viewer does not show any "errors" happening as I open Acrobat
- when I try to close Acrobat it shows that Acrobat has stopped responding so something is "hanging up" but no indication what that might be
I would appreciate thoughts on what to try or look at next -
Thanks
Jamie

check your running processes and terminate them in an organized way to determine which process is causing the problem.

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Hello Everyone,
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com.apple.internetconnect.plist
com.apple.networkConnect.000a27b47970.plist
com.apple.preference.internet.plist
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Acrobat Pro XI takes 20-30 seconds to load a pdf. We are running Creative Cloud on 5 computers. Windows 7 Pro 64-bit. This is only an issue on 1 computer. Everything is up to date on the computer and I have repaired the installation. Any help would be appreciated.

Hi lkiin,
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
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An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
What follows indicates Adoobe sens emails from non.valid addresses.
Mail System Error - Returned Mail
From: Mail Administrator <[email protected]> | Date: 25/09/2013 3:47 PM | Email
To: John Face<[email protected]> View message details
Attachments: Part_0 (350b) (350b)
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <[email protected]>
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Causes nothing but problems.
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3:39 PM 25/09/2013
http://forums.adobe.com/post!input.jspa?containerType=14&container=4714
How can I deactivate when Acrobat Pro XI wont load?
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An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
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http://forums.adobe.com/thread/1303366
From: Adobe <[email protected]>
To: [email protected];
Subject: Reuse content making tedious work easier
Stop retyping and start reusing.
See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZR
Read online
>>http://click.mail.adobesystems.com/?qs=1fdac03698836d3f227a6f8e4faefabc020ad712061d8f58583 a1aeff2e2ddc999d80757db497536
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Adobe(R) Adrobat(R) XI
--=----=----=----=----=----=----=----=----=----=----=----=----=----=--
Stop retyping and start reusing. Acrobat XI puts an end to the
busywork when it comes to repurposing PDF file content.
See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZS
It?s a breeze to reuse what you need from PDF files with Acrobat XI.
When you need to grab important content from inside a PDF or reuse the
whole thing, Adobe(R) Acrobat(R) XI software makes it easy to convert
PDF documents to Microsoft Word, Excel, and PowerPoint?with no
retyping and minimal reformatting.
As simply as saving a file, you can get just what you need and get
back to more important work.
See how >>
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZT
PC magazine Editor's choice 2012
--=----=----=----=----=----=----=----=----=----=----=----=----=----=--
#Acrobat
>>http://twitter.com/search?q=%23acrobat
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PCmag.com Editors' Choice logo is a trademark of Ziff Davis, Inc.
Used under license.
Adobe, the Adobe logo, the Adobe PDF logo, and Acrobat are either
registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries. All other trademarks are the
property of their respective owners.
(C) 2013 Adobe Systems Incorporated. All rights reserved.
This is an advertising message from Adobe Systems Pty Ltd, its
affiliates and agents ("Adobe"), Tower 2, Level 27, 201 Sussex Street Sydney,
New South Wales, 2000, Australia.
If you'd prefer not to receive email like this from Adobe in the
future, please click here to unsubscribe. Alternatively, you may
mail your unsubscribe request to:
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UNSUBSCRIBE
>> http://click.mail.adobesystems.com/?qs=1fdac03698836d3f1ad59e785d5dc693562fd9325ddedc06b18 2523889dab970e16f0296df7a4a18
Adobe Systems Pty Ltd
Tower 2, Level 27, 201 Sussex Street
Sydney, New South Wales,
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Attn:
Field Marketing Department
Your privacy is important to us. Please review Adobe's online Privacy
Policy by clicking www.adobe.com/au/privacy.html (Australia)
>>http://www.adobe.com/au/privacy.html
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>>http://www.adobe.com/nz/privacy.html
For customer service issues please visit our web site at
www.adobe.com/go/supportportal or call (AUS) 1 800 614 863 or (NZ) 0
800 485 948 for more information.
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General enquiries about Adobe
communications:[email protected]
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If you have a complaint, send it to:[email protected]
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This email has been sent to [email protected]
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You can refer to :
Acrobat Learn & Support
Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
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MacBook Pro, Mid 2012 slow to load applications and startup

Problem description:
I have a MacBook Pro 13 inch, mid 2012 computer. Over the past months it has become increasingly slower during load up, and application loads.
Running OS X Yosemite
Processor: 2.9 GHz, Intel Core i7
Memory 8GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
I installed an application Memory Clean from the App Store and I need to run it every so often to keep the load down. It shows of the 8GB available, App Memory eating up 3.32 GB, File Cache 2.25 GB, Wired 1.16 GB, Compressed 122.03 MB for used 6.80 GB.
I am considering upping the memory from 8 GB to 16 GB, but think it is something else dragging it down. I am not a total computer newbie, but am no where near a techomage so any advice given if it could be in simple to follow instructions would be greatly appreciated.
Thanks for any advice given, have a great day.
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 2:13:19 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
S27C570 spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 3 days 1:49:23
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (309.72 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Seagate Backup+ Desk 3 TB
disk2s1 (disk2s1) <not mounted> : 262 KB
Time Machine (disk2s3) /Volumes/Time Machine : 3.00 TB (1.96 TB free)
Apple Inc. FaceTime HD Camera (Built-in)
Sony Storage Media 15.77 GB
UNTITLED (disk3s1) /Volumes/UNTITLED : 15.77 GB (15.74 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
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Apple Inc. thunderbolt_bus
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Mac App Store and identified developers
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[not loaded] com.nike.sportwatch (1.0.0) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[invalid?] com.leapmotion.Leap-Motion.plist [Support]
[running] com.nike.nikeplusconnect.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[running] com.leapmotion.leapd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
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Flash Player [Support]
Time Machine: ℹ️
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Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 439.21 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 3.00 TB
Total number of backups: 75
Oldest backup: 2014-01-24 10:46:48 +0000
Last backup: 2015-01-09 19:19:27 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 748.93 GB X 3)
Top Processes by CPU: ℹ️
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Top Processes by Memory: ℹ️
146 MB mds_stores
129 MB softwareupdated
103 MB Finder
103 MB Mail
94 MB Safari
Virtual Memory Information: ℹ️
1.61 GB Free RAM
3.40 GB Active RAM
2.26 GB Inactive RAM
1.20 GB Wired RAM
12.90 GB Page-ins
11 MB Page-outs
Diagnostics Information: ℹ️
Dec 18, 2014, 10:04:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-18-220423_[redacted].panic [Details]

How to manage intermittent lag in OS X Yosemite | MacIssues
Try these in order testing your system after each to see if it's back to normal:
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My licensed copy of Adobe Acrobat Pro 9.0 will not load

My licensed copy of Adobe Acrobat Pro 9.0 will not load - the disk just isn't recognized by our drives any longer. How do I get a replacement disk? BTW - Adobe support seems to be the worst I've ever experienced from any single company. I am getting no where! It took me forever to find this forum and I am not expecting any results. Is there a competitor for Adobe Acrobat 9.0? I need to convert documents to PDF, combine pages, etc.... We are paperless and need these functions.

Try post 8 in http://forums.adobe.com/thread/1061905.

Adobe Acrobat Pro X - plug-ins not loaded

I recently purchased Adobe Acrobat Pro for our company with multiple user licences. Once installed I noticed a lot of features which were in previous versions are not available. When I select the “Help” “About Adobe Plug-ins...” tab, almost all of the plug-ins are not loaded. Is this right and if not, how do I fix it. After reading numerous blogs I still do not have an answer – most refer to 3rd party plug-ins but not to this problem. NB: I am not an IT expert, but can help myself fairly well on software. Using Windows 7. Uninstalled Google Chrome as someone suggested it affects the plug-ins (which also did not solve the problem!)

It's working correctly.
The Help > About Adobe Plug-ins dialog shows the status of dynamic extensions which ship with Acrobat - not third-party plugins you may have installed yourself. These core extensions are loaded on demand, so if you don't have a document open, very few of them will be loaded. It's why the dialog bothers to tell you their status in the first place.
Third-party plugins need to be reinstalled if you upgrade to Acrobat X, as the installation folder is different. Some that were written for previous versions won't work with Acrobat X, especially if they're not designed to cope with the Tools Pane or Protected View in 10.1, but they will not appear on that dialog - they appear on the next menu item down, "About Third-Party Plug-ins".
The UI in Acrobat X is radically different from previous versions, but very few features are actually missing - what are you looking for that you can't find?

Need Help: Adobe Acrobat Pro 9 Slow Performance on MacPro

We installed Adobe Acrobat pro as part of Design premium on MACPRO twelve Core 2.93 with 10GB Memory and 27inch Display running OS 10.8.4
We opened high resolution pdf file 170MB with 330pages with 300% Zoom, when we scrolled trough the pages, the respond is very slow and sluggish. We Zoom in to 100%, scrolling still sluggish.
We try to reseat the memory, repair permission, reset PRAM and the problem still the same.
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I have tried all types of searches and can't seem to nail down an answer to this issue. I am currently running Acrobat Pro 9.4.2 in Windows 7 - 64bit.
I can't pinpoint exactly when this issue started, but I am unable to access the Preferences from the Edit menu ... It displays the error message - "Failed to load an application resource (internal error)." The program does not crash, but I think that I am starting to recognize various functions that aren't working exactly as I expect .... although I am not certain they are related to this error.
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It may partly be a 64-bit issue since AA is apparently a 32-bit application that can run in the 64-bit environment (not that familiar with 64-bit systems, so I may not be stating it correctly. However, I would start by going to the Control Panel>Programs and Features and do a repair on your Acrobat installation. That will hopefully resolve the issue.

Acrobat Pro 9: PDF Optimizer module refuses to load...

Okay, I have a weird one...
Adobe Acrobat Pro 9.06 - The PDF Optimizer module just decided to stop loading yesterday. You poll the menu item and the window does not appear.
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I restarted - nothing.
I ran a privilege fix - nothing.
I ran a deeper privilege fix and a drive diagnostic - nothing.
I logged in with a new account - Acrobat's PDF Optimizer module worked - so it must be preference corruption.
I reinstalled the application from the original media and updated it to 9.1 - still no PDF Optimizer.
So... the answer is preference corruption. But the question is, which preferences am I safe to delete?
I really don't fancy killing my suite and having to reinstall everything over again, so if I could pinpoint which prefs to kill to just affect Acrobat it would save me some time and stress...
Does anyone know?

The generic Acrobat forum wasn't an option when I had to select which community I was allowed to publish the question to... That was my first option.

Acrobat 9 Pro, v9.5.5 Slow to Load

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