Acrobat Connect Training Question

Hi,
I am just wondering if other applications, besides
PowerPoint, are supported by Adobe Connect's Training module for
creating courses. For example, could HTML "slides" be converted to
a training course? Or is PowerPoint the only means to creat a
course for Connect's training module at this time?
If this is true, are there plans in the future to support
creating modules from other applications?
Thanks, in advance.

For training courses (or curriculums), you can have any item
that you can put into the Content Library. There is no limit to
what that can be except the 100mb upload limit, but only a
Presenter Presentation (made in PPT) or a Captivate Presentation
can have Quiz functionality and tracking. I don't believe that this
is expected to change.
Jorma@RealEyes

Similar Messages

Publishing to the Adobe Acrobat Connect Pro server - two questions:

I publish Captivate output to the Adobe Acrobat Connect Pro server. I have two questions:
How do I publish content so that users open up the output in full screen mode?
How do I publish content so that users open up the output in their flash players instead of their browsers?
As is well know, varying browser toolbar setups can make or break if your content fits on to the screen.
Thanks!

Hi there
I'm unsure if you are asking about this as it relates to Connect Pro server or not?
If you are asking if there is a way to open a Captivate presentation in Full Screen from Connect Pro, I do note that during Publishing, in the dialog the option for full screen mode is disabled. (which is odd because the first time I checked, the option was actually enabled!)
Again, speaking in terms of deploying the content via Connect Pro server, I am unaware of a way to coax Connect Pro into presenting as a SWF only. At least, not if you are publishing to it from Captivate. I did test by publishing a SWF from Captivate to a local folder on my hard drive. Then from inside Connect, electing to upload only the SWF. That seems to work. But again, you really don't have any control over the size of the window that opens. At least as far as I can tell. (I'm somewhat of a Connect novice)
Perhaps you might locate the forums for discussing Connect and ask the questions there?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

CONNECT TRAINING how many users in one license can enroll?

Hi, I have a regular license of Adobe Connect Name Host 100 Participants, It's work excellent for meetings.
I want to know if I buy one license of CONNECT TRAINING it's going to work in my current license of Adobe Connect , how many students can enroll my training content? need to buy more licenses? I want to use for on demand and live training.
I not a big corporate company it's only myself, want to do something more professional with curriculum, enroll students.
Another Question is about Adobe Presenter is this plug in for power point include in the Connect Training or have to buy apart?
Another question how many disk space have in my meeting room, for recording and library?
thanks for your help.

Martin,
Purchasing Concurrent Learner licenses will add the Training module to your account, unless you are on a monthly account through adobe.com, where the training module is not available.
The licensing for the Training module is for concurrent access to training content. 1 license means that one person can access training at any given time. You can enroll 15,000 people (random number, pick whatever value you want) in your training, but those individuals have limited access to the training based on the concurrent user load. If you want a plain English description of the licensing for Connect, you can find it here: Setting the Record Straight on Adobe Connect Licensing | RealEyes Media
Presenter is a separate license and is not included with the Training module.
Connect doesn't limit disk space. If on a hosted account, I believe there is 5 GB to start but more is added as needed. If on a licensed deployment, you are only limited to the amount of disk space allocated to your Connect server.

Variables and Actions in Adobe Acrobat Connect Pro

Hello Gurus,
I have been searching different forums around the net for three days, so I am really frustrated since I cant find anything related to this, and I am even thinking if this is really possible.
I'll try to explain what I wanted to make. I am using Captivate 4 and publishing my content through Adobe Acrobat Connect Pro server. I want to use this "Variables and Actions" Feature of my current version of Captivate. Now, I want that when my user open a training which she is enrolled with, I want her name to appear on the content, like "Hello Irish" something like that, without requiring her to log on her name. How could I make use this variables and actions in captivate 4 to get automatically the "first-name" variable of my user in Adobe Acrobat Connect Pro of my user?
Is this possible guys?
Thanks.
Troy

Hi,
I am looking at Connect Pro right now, and as I can see it on its default page it displays the name and lastname of the logged user, moreover, there is a part where you could either invite existing user, or create existing user, as mentioned in this link: http://help.adobe.com/en_US/AcrobatConnectPro/7.5/Using/WS5C856274-D671-4665-9CD0-29868C89 60F2.html so I am thinking If maybe there could be a way where I can retrieve the "first-name"of the user through Variables and Actions of Captivate. Since I am trying to avoid prompting the user to type in their first names, I wish to do automatically, that is if it possible.
Thanks.
Troy

Acrobat Connect Pro LMS 7.5 server cache issue - displaying old content

Our Adobe Acrobat Connect Pro server is showing old Captivate-created content from about 4-6 weeks ago.
I loaded 35+ sets of Captivate 3 (SCORM 1.2, HTML, zipped) content onto our Acrobat Connect Pro LMS about 6 weeks ago.
I converted all training content from Captivate 3.0.1 to 4.0.1, 4 weeks ago by opening each file in Captivate 4 and following prompts to "Save As" new files with different file names.
I reloaded all content 4 weeks ago, and again 2 weeks ago.
I reloaded about half of all content again last week.
End User Acceptance testing performed this week showed that most of the courses are showing old content, ranging from 2-6 weeks old
Attempted fixes and workarounds:
Deleting content entirely and reloaded from scratch - this will not work long term, as we lose usage data each time we reload completely new files.
Contacted Adobe, provided times to track incidents of the issue. We reached Tier 2 - who told us it was our problem and that everything appeared to be working fine from their side.
New workaround - load new content and reattach course to new content. This presents the same long term issue as the first workaround, but enables us to retain older versions of content in the system, should we need to revert or report on it.
Gaining server side access is a bit challenging due to the hosting situation we have, so I am looking (ideally) for a solution that can be performed from the Administrator/Author Frontend. However, I want to learn the real cause of the problem, wherever it might reside, so that it can be properly corrected and avoided in the future. I am calling this a server cache issue, as it seems the server has somewhere retained unwanted old versions of content, preventing current content from being displayed to end users. Viewing content as an end user = see old content. Viewing content from the Content area (Author view) shows the current files, so I know they are on the server and are loading correctly, up to a point.
I am preparing all content for another round of loading/reloading due to other issues and updates, so republishing and reloading all 35+ files into the LMS is unavoidable at this point.
This issue is keeping our LMS from launching to several thousand users across the country, so any suggestions or helpful tips are much appreciated.

I think I have isolated the source of this problem. It's the Pitstop Professional 9 plug in. I un-installed this, and everything opens quicker than greased lightning. I re-installed it and it's back to slowsville.
Unfortunately Pitstop is essential to my workflow.
Until recently I did my pre-press on a Mac G5 with Acrobat Pro 7 and Pitstop 6.5. I never had this problem with slow file opening. But it seems that the delays would occur when I used the plug-in with large complex files.. So it would open files as fast as you'd expect from an elderly machine. But starting to use Pitstop would result in a prolonged period of staring at a spinning beachball.
I wonder is there any way to stop the Pitstop plug-in from initializing until it is used? So the plug-in stays inert until you select the tool from from the menus.

I`m new in acrobat.connect - version beta

hello,
sorry, but I ca´nt find some information about connect.
I made installation; but in the meeting-option i do not know,
how to show a page, to share whith someone.
I can load a document from the computer in acrobat.connect. I
can view this document and share via e-mail with athers.
But How can I show this document in the meeting-point? here i
have 4 posibilities : Web-cam, connect-display, white board and
Load document. In this "Load-document"-frame i can only load some
docs in frame. Every documents name appears in one row, in the
frame. But I do not know, how to show a document. I also can see
this 4 aplications, when I go intoo my connect-room. But How can I
put a document on display?
My english is not so good, I hope you understand, what I
meen.
looking forward, in aspektation.
my mail : [email protected] - becouse I do not know, if I
find your answer here again ! !
Rey

There might be a better response from the paid developer forums and if the question is about IOS in an app installed on the the device then the OP much be a paid developer and might as well use the resources being paid for.
But as long as the post doesn't reference beta software coding questions are allowed here.

Adobe Acrobat Connect

When using the adobe acrobat connect for web conferencing, the screen seems small when viewed by invited client. Is there anyway the screen can be increased, as it makes the demonstration look small.

Try posting your question on the Acrobat Connect User Community Forums at:
http://www.connectusers.com/forums/cucbb/

Adobe Acrobat Connect and Liferay

Hi,
I would like create a portlet into my liferay portal in order to logging in my Adobe Connect server department (connect.ct.infn.it).
In particular I would like that when users insert their own credentials into the portal, thanks the Single Sign-On, also the Adobe Connect portlet logs users into the specified server.
So my questions are:
1) Does Adobe Connect support OpenSSO? In particular I try to install OpenAM with Liferay and it works fine (http://www.objectpartners.com/2010/08/16/integrating-opensso-openam-with-liferay-portal-on -tomcat/).
2) Do you have other suggestions (different from the opensso) in order to create that kind of portlet?
Many thanks for your attention.
Elisa

Hi C,
Acrobat Connect is not a part of the base LSO 6.00 software delivery. It requires EhP2 to be installed (the Instructor Role is delivered in that EhP) and there is a separate licensing agreement for this version of the product. Your SAP Account Executive can get you details on the licensing.
Best regards,
Harry West

Adobe Acrobat Connect Pro tries to handle Flash page

Adobe Acrobat Connect Pro tries to handle Flash page, asks for login and password (we don't use Connect Pro for training). Not in add/remove programs to ease removal.
Help?

The host of the meeting should be able to start and stop recording the live session whenever they want/need. Then the recording is viewable from a link, not dissimilar to the link for the live meeting.

Adobe Acrobat Connect Add-in 9.3 r139 has encountered a problem

I have one particular user that cannot get into the web meetings using Acrobat Connect Add-in. We can log her on with any other PC with no problems. Something on this PC is hanging up.
She gets to the login screen and can log in and accept the agreement...then in IE, nothing happens. If I try to use Firefox, we get the following error:
"Adobe Acrobat Connect Add-in 9.3 r139 has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried the following solutions:
- Uninstalled/re-installed Flash
- Uninstalled/re-installed Adobe Connect Add-in
- Made sure Windows updates were current
- Deleted all temp files and cache
- Re-installed IE 8.
The problem is obviously not browser specific and appears to be with the actual Connect Add-in. Does anybody have any ideas or solutions?

can you expand on what you mean by "nothing happens" does any 2nd window launch (connectAddin)? is IE8's popup blocker on or any popup blocker? is the other computer configured the same as the computer that does not work?
you dont state which windows or flash version (http://kb2.adobe.com/cps/155/tn_15507.html) is in use by the client or what your Adobe Connect version is or if the server is doing SSL. if you are not sure what version you have, append version.txt to your connectserver url.
example http://myconnect.mydomain/version.txt
and how the client is connecting to your connect server, is your server behind a firewall, is their client behind a firewall. if they are behind a firewall is there company ports open for RTMP ports.
also I dont have a quick fix for you but some troubleshooting tips
you stated that they removed the ConnectAddin from the add/remove programs but you may also need to check to make sure it was removed
#connectaddin location, can remove the connectaddin folder, once you reinstall the new it will recreate the connectaddin folder
win7: C:\Users\{userid}\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin
winXP: C:\Documents and Settings\{userid}\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin
to test and capture log info from the connectaddin, must create the mms.cfg
Connectaddin log folder, the file name will start with connectaddin-{current_date_time}.log
win7: C:\Users\{userid}\Documents\
winXP: C:\Documents and Settings\{userid}\My Documents\
#for winXX
#c:\windows\system32\mms.cfg
SingleLogFile=0
PlayerLogging=1
flashlogging=true
have them send you the logs to review you may also need to review the connect debug.log around the same timeframe, are you seeing anything odd.
after the testing make sure you have them comment out the lines in the mms.cfg, otherwise it will create a new file everytime they access a connect meeting room.
you can append ?mode=xml to the meeting URL. this will give you some detailed info within the browser. like which application server they are connected to and other info.
you could have the user try accessing the meeting room without the connect add-in, the addin is only required for that person to share. just add ?launcher=false to the end of the meeting url, this will force the meeting room to display within the browser and just use the flash player.

Acrobat Connect Add-in 7.0 r455 has encountered a problem and needs to close

Maybe this should have been posted here instead of the
Acrobat Connect Professional forum? I guess i don't know the
different between the two products. :) We are running an Adobe
Connect Enterprise Server.
Greetings!
My support group is currently working with several end-users
of Adobe Connect Professional. These users are presenters and are
encountering an issue whenever they try to start their Camera and
Voice Pod. I've sent this up the chain towards Adobe on our end...
but figured I'd make a post on the forums here to see if anyone
else has been having this issue. I was able to find one mention of
the error on some site that was all in Spanish... but that site was
having timeout issues and I couldn't hack around them. (Plus my
knowledge of tech -spanish is very limited)
If the Acrobat Connect add-in is NOT installed on these
users' PCs then they are able to use the Camera and Voice Pod
without any issues. Once the Add-In is installed, however, as soon
as they click to activate the Camera and Voice Pod the add-in
crashes with the error "Acrobat Connect Add-in 7.0 r455 has
encountered a problem and needs to close. We are sorry for the
inconvenience."
These users are using Windows XP, Windows 2000 SP4 and
Windows 200 Sp3... all are having the same problem. We've had them
try different microphones, different browsers... nothing seems to
affect this. Some other troubleshooting steps include
removing/reinstalling Flash, clean-boot in Windows XP, disabling
all security, and uninstalling/reinstalling the Add-in itself.
Any ideas / suggestions from anyone would be greatly
appreciated. Thanks!

Was this problem resolved? I'd be keen to hear details of the fix please?
I'm seeing the same on v9.3 R110.
Thank you,
Sam

Acrobat connect pro Vs msn messenger

Hi,
I am making business plan an online digital teaching school. I wanted to center my virtual classroom tools around acrobat connect pro.
Someone i hired for advises just told me that msn messenger can do most of what acrobat connect does (pertaining to virtual classroom):
voip, whiteboarding, file sharing, screen sharing, screen controlling, application sharing, etc.
On top of that msn messenger is free.
Do you think that his analysis lacks something? I mean it looks a bit beautiful to have all these for free while i would normally pay acrobat connect
45$/month/host !! If i can remove 540$/year on my business plan iam surely excited to do, but i need to be cautious and ask what would i miss? What kind of pitfalls to anticipate if i switch msn for connect on my business plan?
Simply put how would you compare connect pro to msn messenger, why would connect pro be a best suited tool for my virtual class then msn?
Thank you for your inputs as they will help me make a better business choice.

I'm having a similar issue with my iMac. I was connecting fine to all microsoft services, and suddenly, with no change to the mac (that I'm aware of,) I can't connect. The problem extends beyond adium though. I cannot connect to hotmail, or login.live.com either. I just get network timeouts. It has nothing to do with my router, or dns, as my girlfriends macbook are setup on the same wireless router, with the same dns, and she can connect fine.
Things were even stranger with I thought to try a web-based proxy to connect to hotmail, with success.
It almost seems like my iMac has ports firewalled, even though it is turned off. Do you have a similar experience?

HOW DO I CANCEL MY ACCOUNT FOR Acrobat Connect Pro?

At account registration the following was promised:
"Acrobat Connect Pro monthly and annual subscription automatically renew and are nonrefundable, but may be canceled. Adobe charges your credit card at the beginning of each subscription term."
I used service 1 month for 55 dollars by card. The second month I did not use service, but from a card was gone still 55 dollars repeatedly.
Anywhere in back-office there is no button for possibility of closing of an account (for cancelling).
How to stop payment of money from a card?
How to close an account (How may I canceled It)?
How to return money for service violently imposed to me which I did not use and which I can not refuse in бек site office?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Unable to Install Acrobat Connect Add-In

I'm trying to install the Add-in on one of my PCs so that I can share the screen. It asks me if I want to install the add-in but clicking on the Yes button (or the No button, for that matter) does nothing. I'm referring to the little pop-up dialog which says:
To use this application, you need the
Adobe Acrobat Connect Add-in. Would
you like to install it now?
At that point, those buttons are dead. I tried tabbing through the buttons to select the Yes button and then pressing Space but that has no effect either. Tabbing does work to highlight the buttons, the "?" and the overal dialog but once the Yes or No button is highlighted there seems to be no way to select any of the buttons.
I can right-click on the dialog and I get the
Settings
About Adobe Flash Player 10
menu. Settings is diabled but I can choose About which shows that I have FP 10.0.42.34 installed. Other than that, at this point, there's nothing I can do in the meeting room window except to exit.
This happens in both Firefox 3.6 and Internet Explorer 8 on Windows 7. I've tried repeatedly, tried rebooting.
How can I get the add-in installed??
David Salahi

Hi David!
Maybe you could installing it by first downloading the installer manually and then running that locally. You can find the installer for version 7.5 here:
http://www.adobe.com/support/connect/updaters.html
Also make sure that you have sufficient privileges to be able to install software on your machine...
Regards,
/Rikard Stenberg, weZupport

Outlook 2007 Plug-in for Acrobat Connect

I am attempting to install the Outlook 2007 Plug-in for
Acrobat Connect. After the plugin is installed and Outlook is
started I am prompted for a meeting url, username and password. I
enter a valid meeting url, username and password then told that
"The meeting room you specified is incorrect. Please enter a
different meeting room." I have entered a number of valid meeting
room addresses with no luck.
Any suggestions would be appreciated...
Bruce

You may be having some network issues, if you are behind
firewalls or proxy servers. There is no documentation on these
issues, so here is the only advice I have ever heard:
"If they have Windows Server 2003 R2 they have an option for
a print server and they could push it as a printer to any group
policy they wanted"
Otherwise, feel free read the manual:
http://download.macromedia.com/pub/connect/updaters/acrobat_connect_outlook.pdf
Jorma@RealEyes

Acrobat Connect Training Question

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