Acrobat Pro 9 on winXP will not update or uninstall.

I have seen posts for this issue for the mac version. I am on winXP Pro. I can neither uninstall or re-install. I have attempted to follow the technote on manually removing Acrobat. However, I get access denied errors even when running as administrator to the machine.
Does Adobe have a tool similar to the Norton removal tool, that just removes the entire product?
Thanks,
Ken

Good day Ken,
It sounds like the issue might be deeper than just Acrobat not uninstalling. I would suggest that you try creating a new Admin user account. Logging into Safe Mode under that new Admin user and then following the manual removal steps.
Regards,
David
Acrobat Community Manager
Adobe Systems

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