Acrobat Shared Review: Access Denied?

One of the guys on our network is on a Mac, the other two on PCs, and we all have Adobe Acrobat Pro 9. He is trying to send out a shared review, but whenever we click the link to the review in the "Please join this shared review" email, we get a popup message saying Access Denied.  If we navigate through all the folders to find the file manually, we can open the file, but the link will not work.
One thing I did notice is that when he sends out the email, his link is slightly different from ours; it starts out with "smb:".  What's different about the way his reviews are coming out, and how can we fix it?  Thanks in advance for any helpful input!

Try to edit the smb: link as mentioned below and then try to open it from a windows pc.
1) Replace smb:// with \\
2) Replace all the / with \
The way we access the network folders is different for win and mac and hence the difference in the path. So the link generated from windows machine will not be directly accessible from a Mac Machine and vice versa. A work around can be that when you send the shared review, choose the option to send as attachment after the server selection step. In this case the file will be attached to the email that is sent out and hence there will be no dependencies on the path of the file.
Thanks,
Abhilasha

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