Acrobat X volume license and error 16

i have a network share that was setup for the install of Acrobat X. I set it up via this guide and updated it with the current updates.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/aip.html
Now on all my users that i have isntaleld it on i get error 16 when you open the program. If i right click the executbale and set it to run as adminsitrator it runs jsut fine but they can't open up a file acorss the netowkr. it says that file is corrupted. I know this is nothign but a license issue and the workstation is trying to access somehtign on the PC. These people all have admin rights to the PC. In also tried this link and it still doesn't work.
http://forums.adobe.com/thread/927618
These are all windows 7 machines.

Hi rapidray511,
Welcome to the Community!
Acrobat doesn't have Deactivate button under Help menu, please see the link in order to deactivate the product: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html. Check out the section which talks about Deactivation problems if you can't find Deactivate button under Help.
Thanks!
Ankit

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Need help with accessing volume license purchase so I can download the software to my new computer. I can't see it under my purchase history.

I think you should be able to just download & install it, then activate it with your serial number.
[topic moved to Acrobat forum]

Acrobat XI Pro Volume License and Drive Reformat

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Hi rapidray511,
Welcome to the Community!
Acrobat doesn't have Deactivate button under Help menu, please see the link in order to deactivate the product: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html. Check out the section which talks about Deactivation problems if you can't find Deactivate button under Help.
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Windows 8 pro is volume licensed and i cannot update to window 8.1

A month back, i bought a laptop from lenevo which has a window 8 pro (volume licensed) version. Now i am not able to update to windows 8.1 through the windows store. I use this laptop for my home use and i dont know how to update the OS now. Pls suggest
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Hi,
Windows 8 Pro, if installed by an organization or a program that uses Volume Licensing, talk to your system admin, or the administrator of the program that was used to install Windows 8:
http://windows.microsoft.com/EN-US/windows-8/why-can-t-find-update-store
Regards
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Windows 8.1 Volume license and FPP

Hi Team,
A couple of questions:
Question 1. If you buy a WinPro 8.1 SNGL OLP NL Legalization GetGenuine (Microsoft part number: FQC-08147); can you transfer the license from one PC to another if the current PC where the license is installed crashes and becomes unusable?
Question 2. If you install WinPro 8.1 SNGL OLP NL Legalization GetGenuine (Microsoft part number: FQC-08147) and somehow the PC crashes; would you be able to re-install the same license on the same PC after the PC is repaired and restored?

Hi Mukesh Beri ,
As far as I am concerned ,one license is used for one machine .
Considering this is a volume license issue ,it is recommended to contact our volume license support directly. We will get more detailed information there.
Microsoft Volume License service Center
https://www.microsoft.com/Licensing/servicecenter/Help/Contact.aspx
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Downgrade windows 8 enterprise to windows 7 enterprise under volume license and steps for installing windows 7 enterprise.

How to downgrade from windows 8 enterprise to windows 7 enterprise under volume license? and what are the steps for installing windows 7 enterprise?

The link provided by v-yamliu works good.
Steps for installing Windows 7 Enterprise can differ based on the method of installation.
Windows 7 Enterprise, being an enterprise product, is usually installed on PCs count of 20 and above. Also, organisations usually modify the standard installation image to suit the organisation's needs and policies. In doing so, they define the way the Enterprise
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http://technet.microsoft.com/en-us/library/dd919178(v=ws.10).aspx
http://technet.microsoft.com/en-us/library/dd919179(v=ws.10).aspx
If the above case is not true and only a standard image is being used, you can perform clean install as mentioned by v-yamliu. The following link will be helpful:
http://windows.microsoft.com/en-us/windows/installing-reinstalling-windows#1TC=windows-7
Balaji Kundalam

How do I determine if my version of Adobe Photoshop Elements 10 is a volume license and can be deployed remotely and silently across my network?

Someone in our organization purchased a copy of Adobe Photoshop Elements 10 from Best Buy. It now needs to be deployed across the network and the deployment instructions at Silent install instructions | Adobe Premiere Elements 10 | Volume License version | Windows, explicitly state: Only Enterprise customers can perform the following procedures to silently install Adobe Premiere Elements 10 on Windows with an Adobe volume license (AVL). I'm assuming that I probably have the wrong version of the software, but is there a way that I can tell definitively?

EricPriest if the serial number is registered on http://www.adobe.com/ then it is likely a retail serial number. Volume license serial numbers are located at https://licensing.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you wish to purchase a volume license for Photoshop Elements then I would encourage you to contact Adobe directly or an authorized volume license reseller. The copy you received from Best Buy is likely a retail version suitable for use by one individual to utilize on up to two computers.

Remove volume license and install individual licence

Previously, my iMac had a Volume licensed copy of Logic Express 9 installed. I deleted it, and installed my own copy, but when I start up Logic, it launches using the volume license instead of asking for my license. How can I delete the volume license?
Thanks,
Doug Gough

Delete this file
/Library/Application Support/ProApps/Logic Express System ID
after that, you should be able to enter your new serial#

Volume licensing and downloading software

We use volume licensing here. I would like to download and install the programs and then have the IT people come in and authorize it.
Would there be a problem with this?

These links may help
Team Installer http://forums.adobe.com/thread/1363686?tstart=0
--http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

Volume Licensing and KMS questions

I've been reading up on MS licensing all week and still slightly unsure of what we need.
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We would also like to add some virtual servers to those.
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Microsoft®Windows®ServerStandard 2012R2 Sngl OLP 1License LevelC 2Proc
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reimaging rights, can be a little tricky:
http://www.microsoft.com/licensing/about-licensing/briefs/reimaging.aspx
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https://technet.microsoft.com/en-us/library/ff730914.aspx
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SA benefits:
http://www.microsoft.com/licensing/software-assurance/by-product.aspx#tab=2
There are many benefits to SA, but the value of each benefit varies according to your organisation.
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that you'll get your value from doing that, compared to some other agreement approach. There are lots of ways to bundle things up to get discounts, many different offerings across different licensing programmes.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Silent installation + activation for CS6 design and web premium - volume license

Hi All,
I am having CS6 design and web premium - volume license and i am facing with a difficulty that we have to choose options for installation, also all of our computers are working behind proxy, therefore there is no direct internet which is causing problem with activation. Can you any suggest me away to implement silent install and activation without internet for bulk PCs ( about 500).
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Can you login as the Hidden admin account and then run the installation,
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Acrobat Pro 8, Vista and Office 2007 - No PDF printer available

Hello,
I try to install Acrobat 8 Pro on a Vista professional based machine with office 2007 but I can't generate any PDF docs.
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I try to update my installation with the 8.10 update but no changes... Can someone help me with this issue ?
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Here is a more complete description of my problem and the things I have tried. Any help would be greatly appreciated.
http://acrobathelp.blogspot.com/2008/01/adobe-acrobat-8.html
No pdf printer driver is installed. When I print from an Office 2007 saving as adobe pdf I get the following error message:
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I have re-installed several times. I called support and they wont help me because I purchased a volume license and it will cost me $40 to get support.
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AdobePDF.inf AdobePDFCT.inf AdobePDFK.inf
AdobePDFCS.inf AdobePDFJ.inf
I get the following error:
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Adobe Flash Pro Volume License Install

I have use various methods of including the volume license in
the install of Adobe Flash Professional and none of these methods
actually prevent the Validation screen from appearing on the first
load of Adobe Flash Professional version 8.
I have use this property in the commandline:
ISX_SERIALNUMBER=%SERLNUM% I have used dashes and no dashes.
See the commandline below:
C:\WINNT\System32\MsiExec.exe /I "<path>\Macromedia
Flash 8.msi" ISX_SERIALNUMBER=%SERLNUM% EULA_ACCEPT=YES /L*v
"%DIR_PACKAGE%\AdobeFlashPro8.txt" /qn.
I have even created a transform that the log recognizes the
property of the license for the volume license and still the
validation screen popup when opening Adobe Flash Professional.
The validation screen requires the input of the CLP volume
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just install a 2nd trial on your laptop.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

On how many computers can you use a volume license?

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I ended up speaking with Customer Support and for volume licensing, you can install the CS3 software on as many computer systems on a network as you'd like.
You are only limited to operating the CS3 software up to the maximum number of licenses your organization purchased.
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The confusing part is they still only give you one or two license key numbers...
If you have a normal consumer license you can only install the software on two separate computer systems, period. And you cannot use the CS3 software on moth systems at the same time.
Thanks again.

Product key for volume license does not work

Hi,
My organization has a MS volume license and I want to install MS Office 2010 Standard SP1 32bit on another computer. I downloaded the software, installed it and then went as instructed to the start menu to launch the program and received a window asking
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license.
Thanks,
Kevin

MS Office Standard is a Volume Licensing product - VL products do NOT prompt for a product key.
You can't download VL products from the public internet - only download via the VL customer logon portal (VLSC).
You can't convert a Retail Office product into a VL product.
You will need to obtain the installation source files/media/disc, from the licensing contact/controller in your organisation. (who will obtain it from the VLSC)
If you are the VLSC licensing contact/controller for your organisation, you have downloaded the wrong product.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Acrobat X volume license and error 16

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