Acrobat Xi Pro downloading error

Hello, I am trying to download the free trial to the "Acrobat Xi Pro" however everytime it finishes download and i click run the following message appear: "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Please Help

Hi Bonquiqui789
There are known issues with Adobe Download Assistant:
Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Known_issues.
You may alternatively download the products from the following location:
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
1) You need to stay on the Adobe trial page for the respective product that you're downloading. You should be signed in.
2) Copy/ Paste trial Link for the files that you're downloading from Prodesigntools on to the address bar of Adobe trial page and hit enter.

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Acrobat X Pro Download Error

Hello,
I just finished downloading Acrobat X Pro to my computer. When I open it it request my serial number. After entering and selecting Acrobat X Standard (Pro is not an option) it says "the serial number you entered is valid, but a qualifying product cannot be located on this computer." Did I miss a step somewhere or how may I correct this error? Thank you!

It would appear you have purchased an upgrade. What happens when you enter the serial number for your previous version qualifying software?

Adobe Acrobat 9 Pro Reinstallation Errors

My hard drive crashed on my computer (replaced with new one) and I had to reinstall my Adobe CS5 and Adobe Acrobat 9 Pro. All of CS5 reinstalled fine. However, everytime I reinstall Adobe Acrobat 9 Pro, it errors every time. It will install, but whenever you open the program, it immediately stops working and errors out saying Adobe Acrobat 9.3 stopped working. Windows cannot find a solution and then closes.
It never gives me the chance to enter my product key or register the product. I went to the Adobe Product page and tried downloading and installing all the updates, but nothing works. No matter what I do it closes right away. Any ideas?
My PC is on Windows 7 - I had to initially install Acrobat on this PC when I got it a year or so ago and it worked fine. Not sure what's changed.
Thanks.

I just tried reinstalling it - again, it wasnt giving me the option to register it or anything. Would close the minute I opened Acrobat.
So I opened the Acrobat Distiller that installed with Acrobat and that asked me to accept the agreement and register the product. Once I did that - Acrobat started working again!

I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?

I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?

Hi hgratz,
Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
Error "Invalid serial number" | Acrobat 9 | CS4
Let me know if that helps.
Regards,
Anubha

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama

[discussion moved to Acrobat Installation & Update Issues forum]

Adobe Acrobat 9 Pro runtime Error!

I have an issues with Adobe Acrobat 9 Pro runtime Error!
Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error.....etc
on window xp 32bit with Service Pack3!
Could anyone please help.

Was it running in the past? Also, Reader and Acrobat are different products and you mentioned them as though you think they are the same. If you can open the package, select Help>Repair. Follow up with Help>Updates.

Adobe Acrobat X Pro download

I want to download Acrobat X Pro onto my second computer (laptop), but can only find Acrobat XI Pro downloads. I have logged into the Adobe website and gone to my Products, but nowhere is there an option to download this again.
The XI Pro download does not recognize my serial number as being valid.
Please can somebody help me?

Hi,
You will not find your downloads under your my producs section.
Kindly go to www.adobe.com
Log in to your account using the email adress that you used to buy this software from Adobe
go to My orders
go to Oder history , click on the Order for Acrobat X PRO and you will be ale to see the download section for it.
You will have to uninstall Acrobat XI PRO first from your computer by going to your control panel.

Acrobat XI Pro install error 1636 - cannot get around it. How to do?

I had installed Adobe Acrobat XI Pro and it worked for a few months. Then it stopped. I tried to repair it and could not - so I tried to uninstall. Most uninstalled, but there is still one "program" listed that cannot be uninstalled ( I get message: "This package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer Patch Package."). When I try to re-install, I get error message: "ERROR: Install MSI payload failed with error: 1636 - This update package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer update package.
MSI Error message:
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1636"
I installed on HP Elitebook 8540w with Windows 7, x86
Can anyone tell me how to fix this? I was already on live support with Adobe for 3 hours and they could not fix it. I really need help and need the software functioning again as it should.

Hi keyarc,
Please use the Acrobat cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove the software completely.
Reboot the machine, install Acrobat and check.
Regards,
Rave

Adobe Acrobat X Pro Update Error 2379

Each time I attempt to update Adobe Acrobat X Pro I am greeted with the following error message:
Error 2379.Error Opening file for read: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe GetLastError:5.
Any idea on how to resolve this issue. Any helpful advice is appreciated. Thanks in advance

In that case, try the updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. Be sure to install in order unless indicated otherwise. Also, log in as the administrator and turn off anti-virus during the install. You should only have to reboot after the last update.

Help with Acrobat X Pro Config Error

Hello, I'm looking for some assistance with Config Error 130:11 on Acrobat X Pro running on Windows 7.
The message reads:
A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
Error: 130:11
I'm using the subscription service for CS6.
Help appreciated!
Kieran

Hi Sandeep,
Thanks for your response.
Acrobat Reader had been installed on the machine, but not an earlier version of Acrobat - it's a new machine, but I installed CS5 Design Standard before subscribing to CS6.
Since my CS5 software was an upgrade (as was CS4 - I had been asked to re-enter the CS4 serial number), I think the Acrobat software was never fully installed prior to the CS6 download.
The permissions for SLStore were:
System & Administrator - Full Control
Creator Owner - Special
Users - Read & Execute
Users - Speical
The permissions for Adobe PCD & caps were:
Administrator - Full Control
Everyone - Read
When the Adobe PCD & caps folders were moved to the Desktop & the Acrobat X Pro re-launched, I received an Error: 6 response:
Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support... etc
I assume this is my next step?
Many thanks,
Kieran

I just bought Acrobat XI Pro (download). It crashes every time I try to open it.

I just bought Acrobat XI Pro via download. Every time I try to open it, it immediately crashes – it says "Acrobat quit unexpectedly". Anyone knows what to do?

Hi dakota333,
Try the following steps and let me know if it worked for you:
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again an check.
Regards,
Rave

Acrobat 9 Pro " An error occurred while sending mail"

Dear Gurus:
Free ice cream to the person with the answer that works.      I use Vista OS, 32 bit;    IE (Primary) and Mozilla;   Outlook E-mail (primary) and Windows Mail. The preceding has been the case for the last two years so "nothing has changed".    I used Adobe Acrobat 9 Pro for two years and designed a number of interactive forms and used the functionality as much as possible.   Overall a good experience with Pro 9
Case in point, I designed an interactive employment application that was regularly used, updated and re-released over a period of about two years without incident. It was set up to be completed online by employment applicants. Once completed, they would click to "e-mail the office" the completed application then close the document.    It was set up with the button to send a form, and more precisely to send the form as .FDF to the mailto: address#1; address #2.   Again it worked fine using either Mozilla or IE until last week.      As usual, I made some minor edits to the existing body fields and left the buttons alone sine there was no need to bother them.
I emailed the revised .PDF document to   "the web guy" who added it to the website- like all the times before.     I went online to "test it" as usual so I filled it out.   When I click the button to send form to office, the option comes up to select the email client.   I use Outlook so I selected "Desktop E-mail Application", click OK and then I immediately get the message "An error has occurred while sending mail".      In the past without fail, the Outlook would open after 1-3 seconds and attach the   .FDF file with the normal .FDF and data jargon. no problem...      Also, I am aware of extending features to Reader and the licensing issue, but I doubt that is an issue.....
So, before I posted here I tried a few things:
A- I tried opening the source .PDF application locally on my PC and filled it out. I clicked the button to "sent the file" to myself.    To be clear this was not posted on the website, but it did open Outlook, create the email, add the .FDF and sent it to me.       HHHMMMM so it works locally....
B- Next, I started fresh with a blank adobe document page and added two items: 1- a text field and a new email submit button I created to send the data via FDF.    I set it up, it worked fine when I tested it locally on the PC and created the .FDF file and the Outlook email and I sent it to myself.     Then I took this same little test file and added it to a different website I have access to, I re-published the site, ccessed the form and no dice......    I got the same message, " an error occurred while sending mail" when I clicked OK to use the Desktop Email Application.
C- I read other posts and Googled for about 6 hours yesterday and now I am missing clumps of hair.
So, it seems something "happened" that will not let the email be created from an existing form; or a NEW form that are available for use on a website; but BOTH work just fine if accessed on a local PC.
Please , and thank you..
Brian P.

Hi Bill,
Thank you for your follow up.       I'm not sure what you mean by, "did I do a comparison to the original".    If you're asking whether I'm sure the .PDF and the .FDF are the "same" documents, they are... however the problem is even if they were entirely different forms, my issue is once the submit form button is clicked, Outlook fails to initialize and attach the   .FDF file .
I mentioned how I tried to recreate the "error" by building a new form from scratch in order to eliminate all the possible variables of having a bug in the form that had been updated so many times before without incident.   Even with the new form having just one text field and one submit form button, it worked as needed when I used the .PDF file locally right from my PC by filling out the field and submitting the form's .FDF data to myself.      It opened the Outlookprogram, created the mail and attached the .FDF file.     I clicked "send" and away it goes from "me" to "me" and I was able to open the email, click the .FDF then browse to the .PDF source form so the files could extract into the   .PDF.    All normal and all Okay , like 100 times before using the WEB, but not now... .
Today, even that simple form with one field and one submit button encounters the same "An error has occurred while sending mail" message upon clicking on the web based submit button.     The option comes up to let me select the email server and when I click "OK" , the error notice comes up...    grrrrrrrrrrrrr
In short, when the form is used in a website environment, it doesn't want to create the outgoing email with the .FDF file attachment.      Normally, it worked like a peach.
?? I dunno
BP

Creative Suite 5.5 on Windows 7. Installation problem of Acrobat X Pro with error code 6

I can install all other programs in this Suite including photoshop and AI ..in design...etc
But installation failed for Acrobat X pro with the following message even I tried turning off my Anti-Virus or restarted my machine to use Safe mode ....
the following is the error message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW025, DW050 ... WARNING: DW024, DW025 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 5 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

my window 7 is English version, which is the same as this design Suite. I can install other programs like Photoshop which is included in this Suite, but I just can't install Acrobat X Pro...so I think it's not language problem... anything else could possibly cause this? thanks!!

Adobe Acrobat 8 Pro Application Error Event ID 1000

Version: Adobe Acrobat 8 Pro (Updated)
Operating System: Windows XP (Sp2)
Launch Adobe Acrobat 8 Pro
Select File and open a PDF file
Popup appears: Reading Untagged Document
Then and error appears ... Adobe Acrobat 8.1 has encountered a problem and needs to close
Also receive same error when I select Edit\Preferences
Application Event log contains the following:
Application Error Event ID 1000
Faulting application acrobat.exe, version 8.1.0.137, faulting module admplugin.apl, version 3.16.128.32, fault address 0x000a7bf1.
Have uninstalled and reinstalled application...no change
Any help would be apprciated

No, I have not.
Had another laptop and used it.
Re-imaged laptop exhibiting the issue and moved on
Edward Bailey | Network Administrator | Pizza Inn, Inc
t. 469.384.5231 [email protected]

Help! Acrobat 9 Pro Updater Error 1067 (Windows XP SP3)

I had to (re)install the Adobe CS3 Design Premium package - it is working fine. I then installed Adobe Acrobat 9 Pro. The install went fine, the program works - but the updater always went belly up with a code 1067. I then installed Photoshop CS4. Which is also working fine.
Frustrated, I uninstalled Acrobat 9 Pro and then reinstalled it. And the Updater again gives me a 1067 error code.
I currently have Acrobat 9 Pro V9.2.0 installed & there are updates to be applied. Please advise as to a workaround....to get the updates...

This is the image that I have plus....
Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error
Preinstalled Adobe 9 Standard doesn't work on a new Dell out of the box - why would it?
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%userprofile%

Acrobat Xi Pro downloading error

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