Acrobat XI Standard on my PC as well as my new Apple Mac?

I just subscribed to Acrobat XI Standard. I use a PC as well as my new Apple Mac. Can I download it to both machines?

Hi duncansc,
You sure can. The license agreement states "…the end user can install the software on either Mac and PC and their two installs may be on different platforms and used at the same time."
Best,
Sara

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I had previously purchased Acrobat 9 Standard and am trying to reinstall on a new computer as the one it is installed on has crashed. In my order history, there is a download link, but when clicking on it , I get a message there are no downloads. Help p

I had previously purchased Acrobat 9 Standard and am trying to reinstall on a new computer as the one it is installed on has crashed. In my order history, there is a download link, but when clicking on it , I get a message there are no downloads. Help please!

Brigids45434622 for information on how to download your purchased Adobe software please see Find a download link on Adobe.com. You may also want to utilize a different web browser if you are not being given the option to download your installation files.

I have acrobat x standard and want to put it in a new computer. The computer has no disc drive. Can

I have adobe acrobat x standard on a disc that I bought several years ago. I bought a new computer with no disc drive and want to load my copy on it. Can I load the disc onto a thumb drive and then load it on my new computer?

Yes. Or buy a portable drive to plug-in.

Is there a way to get Creative Suite CS5 Design Standard (Win XP version) to run on a new Apple OSX Maverick?

I understand Adobe's license is for the Win or the Mac environment, but not both. I installed VMWare's Fusion and Windows 7 Pro on the Mac but that did not work. Is there anything I can do besides purchasing a new license?

Thanks Steve,
I find this so discouraging. As a self-published author, I scraped together some money to purchase CS5 Design Standard about 2 years ago. My most recent manuscript has taken longer to develop, and then Microsoft abandoned Win XP for an inferior product (Win 8.1 which is why I went to an Apple). I need Photoshop, InDesign and Illustrator at a minimum to independently publish my work.
With Cloud at $49.99/month, I would never regain that expense in my profits over several years. Even CS6 Design Standard at $1300 is out of my price range. Independently published authors rarely make a profit and I am in that category. My discouragement is that this may stop my work - because of a product that I already own! I am recently retired and find that one of the two things I was going to do in retirement may go away.
Discouraged,
Tom Clarke
www.bible-discernments.com

How well does the new Apple 24" LED Display work?

Hey guys
Im thinking of purchasing a 24" LED Display from Apple, just because I need a bigger screen to work on, as I edit photos, and film and I've been looking into one for awhile. Buck for buck, is this monitor a good companion to the unibody MacBook pros with the mini display port? Of course, its looks all glitz and glamour on the mac site but has anyone worked with these things hands on? What are the pros and cons?

The display is very easy to use; considering you'll probable be plugging in the display multiple times per day this is really important.
The built in display is LED lit (cool light) sense the 24" is also LED lit (cool light), there is a greater consistency in color between the two displays.
Traditional LCD displays have a warmer glow due to using a fluorescent tube. Trying to go between LED and and fluorescent tube displays could drive you insane. especially if your using both displays at the same time for photography, where color can be very important.

My 2006 Imac running 10.4.11 is not working well with my new apple keyboard

just bought a new apple keyboard - wired full keyboard - The Funtion keys will not respond as marked.
for example, the f12 key, marked Volume up, brings up my dashboard.
The only function keys that I can change are f1 and f2.
In the keyboard shortcut of Preference, there is not even a listing for volume.
And no, I am not going to update my OS beyond 10.4.11
Help

It's a USB keyboard it should be fine. I have a similar model that works on 10.5.
If it doesn't work you can almost certainly return it (local sales laws apply, so check those).
You could also go to an Apple Store (or any other PC store) & ask them if it could work & ask if it doesn't work can it be returned?
You can search Ebay or Amazon etc for a keyboard that says it supports 10.4, however since that OS is also 10 years old not many manufactures are willing to test an ancient OS that not many people use anymore.
Another option is to find a second hand keyboard from the same era of Mac. Frankly that would be 'icky if it has been used.
Alternately you could try fixing or cleaning yours, but these things don't last forever.
Keyboards & mice generally work.

Cannot delete pages in Acrobat 9 Standard

We have several new computers we just installed and 7 new acrobat 9 standard discs with serial numbers. Installation went fine. We can create PDFs but when we try to edit, we cannot delete pages. Online help shows how to delete pages in Acrobat 9 Standard, but the Delete option is not available on the menus.
I uninstalled and reinstalled Acrobat 9 Standard on one computer to see if a new install would fix the problem, but it did not. Anyone have any ideas what the problem is?

Please use the camera icon for uploading screen captures or other pictures, then we do not have to wait for the file to be approved. To try to help a bit let us get a bit more information. OS? Any plugins for Acrobat installed? Try this on a pdf that you create. Make sure no security is set for the pdf file.

Acrobat 8 Standard installation file?

Hi,
Not sure if it's the right place, but is there a downloadable file to install Acrobat 8 standard (full) somewhere?
we set up a new PC we have to connect to the net and run through the updates. Problem is sometimes we don't have net access easily available and if I had the actual install file on disk/USB it would save me a lot of issues.
Can someone point me in the right direction if it's avaiolable please.
Thanks in advance.

The install file would be what you have on CD or downloaded from the Adobe Store with the program on it. The updates can be downloaded from Adobe.com>Downloads>updates.

Combine Files into PDF no longer working in Acrobat XI Standard

Acrobat XI Standard now displays error "Additional files will need to be installed to create PDF from this file. You must have administrator privileges to install these files. Please contact your local system administrator." I am a single user on a single Windows 8.1 machine not on a network. Acrobat XI Standard installed from disc and then updated. Also running Office 2013. This worked fine until a few weeks ago as well as the right-click "Convert to PDF" option - now gone. I have uninstalled and reinstalled Acrobat XI completely. I have completed the full on-line Office repair as well. Same error. Any help would be appreciated - thank you.

Behavior for PDFs is not handled by SharePoint, but rather Adobe Acrobat. Validate Adobe Acrobat's PDF browser extension has been disabled (you can do this via IE and I believe Adobe Acrobat has this option within it's own Preferences).
Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?

Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?

Nothing in the Acrobat 8.x product family is compatible with Windows 7 (or any contemporary OS).
The Acrobat 8.x product family passed into End of Support way back -- (November 2011).
The current release of Acrobat (XI) is compatible in Windows 7.
Be well...

Adobe Acrobat 9 Standard download/trial version

Hello,
I am looking for a download for Adobe Acrobat 9 STANDARD. I have a valid key, but no CD. I've been to http://prodesigntools.com/all-adobe-cs5-direct-download-links.html but that is all PROFESSIONAL versions.
Is there anywhere on the Internet where I can download a trial version of Adobe Acrobat 9 STANDARD?
Thank you!

Hello Romsinha,
Thank you for your reply. Unfortunately, I have tried that already. The chat support says to go to the forums. Here is a screenshot of the options I have when attempting to contact support: http://i.imgur.com/Tg7uiHP.jpg. In the chat, it asks you to select the product you need help with. Since I need assistance with version 9, I select Acrobat X & Lower versions. Once that is selected, 4a states that Acrobat 10(or is it X? not very consistent) requires a Support Contract. Then in parenthesis, 4a states "Support for Acrobat 8 and lower versions is available only on the user to user forums...".
I called Adobe phone support and confirmed that my serial number is valid, but stated that support via phone for Acrobat 9 is not available and directed me to the forums. Now I'm on the forums and I'm directed to contact chat support. So I go to chat and it says to go to the forums for help. Where do I have to go just to download a trial of Acrobat 9 standard so I can put in my valid serial number?
If the imgur link does not work. Here is the text of the chat window:
4. Please select the product you need help with: *
Select One
Adobe Reader X / Adobe Flash Player
Acrobat X & Lower versions
Acrobat XI
[email protected]
Adobe Digital Editions
Acrobat X Installation Issues
4a. Support for Acrobat 10 requires a valid Support Contract. Do you wish to buy a support contract? (Support for Acrobat 8 and lower versions is available only on the user to user forums & online self support) *
Yes
No
Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.
4a. Support for Adobe Flash Player / Adobe Reader requires a valid Support Contract. Do you wish to buy a support contract? *
Yes
No
Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.
5. Please enter your complete mailing address with zip / postal code and phone number separated by a comma.
Example: 12345, XYZ Lane, San Jose, CA 95110, 123-456-7890

Adobe Acrobat 9 Standard crashes when editing a document

I have a user that has Adobe Acrobat 9 standard, version is 9.2.0.124. Whenever he goes to edit the document Adobe hangsup and then crashes. This is the error he gets from the event views.
Faulting application Acrobat.exe, version 9.2.0.124, faulting module unknown, version 0.0.0.0, fault address 0x65537661.
I did an uninstall and reinstall of Adobe recently to try and clear the error. Before that he was getting a message about admplugin.apl being the cause of the crash. But well it's still happening after that. Anyone know what I can do to resolve this for him?
Did an update again, but still getting the crashes this time the message is.
Faulting application acrobat.exe, version 9.5.1.283, faulting module admplugin.apl, version 9.5.1.283, fault address 0x000834bb.
So the pluginfile is still the cause of it.
Message was edited by: Plehnert1979

You might try removing the plugin according to the post at http://forums.adobe.com/thread/393593. You might just want to move it to a temporary location and see if that solves the problem. You may need to run a Repair later, but give this a try in the meantime.

Acrobat 9 standard deployment always Italian

Hello,
First of all, this is the most worst deployment system i have ever seen.
The AIP or Bootstrap way; why is there not one total update why do i need to install about 5 patches to get to the latest update?
This way the total installation time for the installation is going to be very long.
I need to deploy Acrobat 9 standard to clients using MDT 2010.
I try to use the msi with an .mst file: msiexec /L*v c:\Log.txt /i AcroStan.msi TRANSFORM="AcroStan.mst" /q
It does not install anything and the log file is in Italian. When i run the installation without /q (silent) i get a Italian interface.
Within the setup.ini and within the AcroStan.mst i have dutch selected using Adobe Customization Wizard 9.
When i run the setp.exe i will get dutch interface, just the way i wanted.
Probally i am doing something wrong
I intend to deploy several single licenses installation on several clients, so i need to make different .mst files with the different product keys in it.
Otherwise i would have used the setup.exe to deploy and i do not want to have 5 copies of the installation of Acrobat 9.
Anyone who can help me?
Regards,
Francis

Hi Francis,
The language mst files provided with the setup for your installer do not automatically get copied to the Administrative Install Point (AIP) that is created using the msiexec utility. If you are running your setup through the patched AIP (for 9.4.3), the installer will install it in the default language which is Italian (For Italian, Spanish, Dutch and Portugese group installer).
You should follow the steps listed below to create the AIP and install from it.
1. Create the AIP for 9.0 Acrobat ISDP installer using the following command line
2. CD to AIP and patch it till the version you want (9.4.3)
3. Copy the language mst files (e.g. 1034.mst-Spanish, 1040.mst-Italian, 1043.mst-Dutch & 1046.mst-Portugese) available in the orignial installer to the AIP folder.
4. Create the custom .mst file for all the customizations you require and copy this also to the AIP folder.
5. Deploy from the AIP using the following commmand line:
msiexec /i AcroStan.msi TRANSFORM="1043.mst";"Custom.mst" /qf.
This should work and you shoould see the Dutch UI as well as your customizations should also apply.
Let me know if you find any issues.
Thanks,
Vinod

Install Acrobat 9 Pro Extended from Acrobat 9 Standard

I attempted to do an upgrade from Acrobat 9 Standard to Pro Extended having purchased the software from a sales rep who said I could do this as did technical support.
My system is XP Pro/SP2 32-bit.
During the install I ran into this problem. http://kb2.adobe.com/cps/401/kb401731.html. Being stupid I continued on
instead of stopping. Once I got to the section that I am asked to input the Pro Extended serial number and then my STandard serial number I ran into further problems. The dropp down menu asked for which current version of Acrobat, which of course for me was 9 Standard.
The problem was the drop down menu has no option for Standar only Professional.
Since the sales rep had told me I could upgrade I hadn't read the label on the Extended Pro box, which says it's only an upgrade for Professional If I had called in at that time I would have resolved that issue, but not the missing DLL.
I then found out I couldn't uninstall the mess so I did another stupid thing and did a system restore, which just compounded the problem. To make a longer story shorter I downloaded MS Windows Cleanup Utility and removed Acrobat.com and Acrobat 9 STandard. I then downloaded WinCS4Cleanupscript and unzipped and ran it. So far so good.
Then I was advised to install Pro Extended as a trial and customer support would take care of the license issue. Ok, again so far so good.
I then attemped to install Pro Extended as trial and ran into a printer problem similar to what I had
encountered before, but not exactly the same.
"Setup can not copy file PSCRPTFE.NTF" and issues about printers not being Windows logo compliant I believe it was.
(I have a new wireless Brother HL-2170W laser and Canon MP830 inkjet and just updated the driver and firmware...maybe that will load the missing driver)
A this point the installation was terminated and I was advised to follow Adobe TechNote KB403613. The only item that I could possiblity help with this printer problem is the Hotfix kb-930627, but this is for a 64-bit system not 32? Do I download or not?
I also just found out that I still have some vestige of Pro Extended on my system though the MS Cleanup Utility doesn't list anything. Do I run WinCS4Cleanupscript again?
a) How do I fix the PSCRPTFE.NTF issue with my printer(s)
b) Do I download a 64-bit hotfix kb-930627to my 32-bit system...and will that solve the printer problem?
c) Do I just ignore what's left of Pro Extended on my system or run Winc cs4Cleanupscript again. I can't run it directly from all programs, but if I click
on Acrobat 9 Standard under start it opens up or at least that's how it's identified.
d) Anything else?

I might as well update my own question:
I followed the instructions given in the Adobe TechNote kb403613 after running WINCS4Cleanupscript.
However, I did NOT download the hotfix as that's for a 64-bit system. The phrasing of the hotfix wasn't very
clear to me, but I don't think when it stated XP Home or Professional meant a 32-bit system rather only 64-bit.
If anyone knows better let me know. I checked out that specific hotfix and said was for 64-bit OS.
1) Created a new user account with Admin rights
2) I did the "intermediate troubleshooting" listed in kb403613 and found a few files to delete and I also ran the disk defragmenter.
Might as well catch any problems up front instead of waiting.
3) There were several directories on the DVD but only copied Acrobat 9 Pro Extended to my desktop in the new user account.
4) Ran msconfig and disabled all programs under the start up tab. Once you click OK a small window pops up
and you press restart. Remember to write down any programs listed in startup that are not enabled so you
can deselect those when you enable the startup menu again.
5) On restart and booting up press F8 to get the start up options and select VGA mode.
7) Once you in Windows log back into the account you created to just install Acrobat
8) Open Acrobat 9 Pro Extended on your desk top and run the installer
Desktop>Acrobat 9 Pro Extended>Acrobat9>Acro3D
9) Run the install. In my case I selected trial version.
10) I still ran into a problem with Windows Logo compatiblity issues with my printers.
I could either continue or stop the installation, which I did to attempt to determine just what's
causing that problem.
11) there was some auto backout of files, but I still had to run MS Cleanup Utility again and remove Acrobat 9 Pro Extended.
Also ran WINCS4Cleanupscript though nothing there.
12) I then did a restart and booted into normal Windows mode from VGA mode.
13) Logged into my account and ran msconfig to enabled my startup menu and then deselected the ones I didn't want.
OK, I am back to square one. I checked the Windows Logo Product List and found my Brother HL-2170W is
XP, VISTA and W7 Windows Logo certified.
I checked my other printer a Canon Pixma MP830...well not so good. It's logo certified under Vista and W7, but not XP.
I had downloaded the lastest driver and firmware, but that didn't seem to help. I did email Canon. Now these printers had
no problems when I was running under Acrobat 9 Standard.
Right now my only option appears to be to just run the install and continue on when I get to the printer issue. Still don't know what
will happen when I get to the serial numbers. I am suppose to call support and they will fix activation. So I am told...

Acrobat 8 Standard and Acrobat X Pro unable to install

Hello,
I have purchased Acrobat 8 Standard and Acrobat X Pro, and have both serial numbers.
I am unable to install either in my new computer.
I do not have a disc for Acorbat 8, but do have one for Acrobat X Pro.
I have tried downloading from Download and Installation Help. I received the following error message: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
I have uninstalled and re-installed 8.
I have used the Adobe Reader and Acrobat Cleaner.
Nothing has worked so far.
I received an email from Adobe Help & Support. I replied in order to set up an appointment, but never received a response.
It was suggested in one of the last communications in another forum, that I post a new discussion in the Acrobat Installation & Update Issues forum.
Please help.

Hi Elizabeth ,
It is not recommended to download and run two Acrobat versions on the same machine as it can lead to some conflicts between the two and as well as with the activation server .
Try and use single software on one machine .
Please use the Adobe Cleaner tool to uninstall the software .Here is the link for the same .
http://labs.adobe.com/downloads/acrobatcleaner.html
Once uninstalled ,try downloading the software once again and see if that works for you .Make sure you disable all the third party software while the installation is in progress to avoid any interruption.
Or you could refer the following to download Acrobat X Pro .Acrobat 8 standard ,as it is an older version would not be available now .
You could try and download Acrobat X referring the following KB document and serialize by typing the serial number mentioned on the disk .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

Acrobat XI Standard on my PC as well as my new Apple Mac?

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