Add-in Problem: Hyperion & Think-Cell issue

Hi,
As anyone experienced issues with Powerpoint and Hyperion Add-in? I have a user that is using Think-Cell (Powerpoint chart add-in). Think-Cell errors out on me every time exept when he removes the Hyperion Add-in from excel and close excel down completely. I do not know if you have heard about this problem, but if you have any guidance or fixes would be greatly appreciated.
Thx

Dear Tim,
a conflict between Oracle Hyperion Smartview for Office and think-cell has occured due to a bug in Smartview (Oracle Bug Number 10327245).
For details please refer to http://www.think-cell.com/support/kb/0149.shtml. Please contact the Oracle support to receive the fix.
think-cell users who have any questions or issues with regard to think-cell, are always welcome to contact the think-cell support team directly. Whenever this is possible we will quickly provide a solution for the problem.
Kind regards
Your think-cell support team
([email protected])

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