Add-on box closes whenever I click in it/on it

So, I updated to 3.6.3, and then had a friend come over and use my computer. I assumed that he had totally jacked up my noscript settings as that add-on wasn't functioning correctly. When I tried to click on the add-on's box that pops up when accessing from the browser, it closed promptly. Again, I chalked this up to the friend. Uninstalled firefox, deleted all add-on's, bookmarks, etc. Reinstalled firefox, still couldn't get the add-on box to respond, it continually closes whenever I attempt to click on it/within it. Added noscript again, it works fine. What's going on with the add-on box?

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

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Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

Why does a small grey box appear whenever I leave my cursor over a click-able spot?

This started happening after I installed Mozilla 4. The box appears whenever I leave the cursor over a click-able spot.

This issue can be caused by an extension (possibly Google Toolbar) that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Whenever I click on the link to sync photos, itunes closes.

Whenever I click on the link to sync photos, itunes closes. If anyone knows why it is doing this, please enlighten me.

search the word "ad" or "ad block" in the ADD-ONs section , and install one of these add-ons that blocks ads , i had this problem too, once i installed this one via add-on search , 90% of the adds wont open , but like i said 90 % , not all :
http://jessehakanen.net/adblockpluspopupaddon/

Acrobat xi - RE: Add sound icon- skin displayed is a 'blank white box' until it is clicked to activate it- can you lock skin to display before its activated so that in a print run the skin shows up (ie the controls-or any kind of greyed out rectangle, lik

Hi,
Acrobat xi - RE: Add sound icon- skin displayed is a 'blank white box' until it is clicked to activate it- can you lock skin to display before its activated so that in a print run the skin shows up (ie the controls-or any kind of greyed out rectangle, like video controls before 1st activation) and not the blank white box- if no, I guess I have to activate all sound icons before doing a print run?thanks)).

Many of your points are totally legitimate.
This one, however, is not:
…To put it another way, the design of the site seems to be geared much more towards its regular users than those the site is supposedly trying to "help"…
The design and management of the forums for more than five years have driven literally dozens of the most valuable contributors and "regulars" away from the forums—permanently.
The only conclusion a prudent, reasonable person can draw from this state of affairs is that Adobe consciously and deliberately want to kill these forums by attrition—without a the PR hit they would otherwise take if they suddenly just shut them down.

I successfully deleted a user from my MacBook through the Users and Groups window in System Preferences. But now I cannot close the lock in the bottom left corner of the box. When I click on it, I briefly see a word that I think says "reauthorizing" but

I successfully deleted a user from my MacBook through the Users and Groups window in System Preferences. But now I cannot close the lock in the bottom left corner of the box. When I click on it, I briefly see a word that I think says "reauthorizing" but the word flashes too quickly to tell for sure.

If you are admin.
Try restarting your Mac.

Im using windows7 ultimate ...ihave already install itunes but it is not running ,,,,,whenever i click on it that diolog box open with saying that itunes has stop working ....and in error dtail its wrote that bex error

hello im using windows 7 ultimate ,,,,,,i have already install itunes on my laptop but whenever i click on it it cant work the messege box wih iyunes has stop working comes and error detail is bex coming

the error messege coming at lonching my itunes that " i tunes has stoped working". And shows
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.0.3.42
Application Timestamp:
51940491
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
001af21c
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7600.2.0.0.256.1
Locale ID:
16393
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
i can not solved this problem please help me as early as you can

HELLO! How do I fix this? When I click on imovie "add titles" it closes. I uninstalled the application, to date I have reinstalled, the problem persists, the problem

HELLO! How do I fix this? When I click on imovie "add titles" it closes.
I uninstalled the application, to date I have reinstalled, the problem persists, the problem

Thank you for having responded to me!
Unfortunately I did already the case "delete preferences" but nothing!
Also, when crashes do not give me any reports!
Started in safe mode, with another administrator, the problem becomes even: your video card is not compatible with Quartz Extreme!
My card is a g-force framework 4000 FOR MAC!!
STRANGE TRUE!
If you know something more to this riquardo please answer!
Thanks Comunity!!

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about a dozen times. I have downloaded LR 4.4 from the internet but the problem continues.

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Why after downloading Shockwave Player and installing, a box showed close which was clicked on but I still cannot play game?

Why after downloading Shockwave Player and installing does a box showing close which was clicked on but I still cannot play the game?

Adobe make many different things. In this forum we know about Adobe Reader (now called Acrobat Reader for about a week, it's a struggle to keep up sometimes). But you mention Adobe Shockwave Player. The forum for Shockwave Player is here -- Adobe Shockwave Player . Also be sure you aren't mixing it up with Flash Player, still a third product.

Whenever I click on an active field in the browser, a new window with advertise opens. I want a solution on this problem.

Whenever I click to start putting details in the active field on browser web page a new window opens with advertise. I have to close this every time.
This happens also when I click on a youtube video link or any active tab.
I am fed-up.. I have stopped all plug-ins and add-ons, installed the browser again... still the problem persists.
Help!

Sounds like a dose of Malware on that PC.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Whenever i click on word or powerpoint it always brings up a recent document. I want to have the option like when i had first opened the app that gives the options of new document and the variety of different documents. how do i get it back to that?

whenever i click on word or powerpoint it always brings up a recent document. I want to have the option like when i had first opened the app that gives the options of new document and the variety of different documents. how do i get it back to that?

tbreezy wrote:
THANK U!! K ONE MORE QUICK QUESTION. HOW DO I GET RID OF THAT POP UP BOX?
Not sure, try googling "the global template normal.dotm is already open as an add-in program"

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Add-on window freezes everytime I click Options on one of my extensions

I can't seem to get the Stumbleupon Toolbar up. Whenever I click on Options button under the Add-on window, the window freezes and i can't click on anything or even close the window. This happens when i click Options for any of my extensions. I've tried uninstalling/installing it but it doesn't seem to work. Help would be greatly appreciated. Thanks!

I am experiencing the same problem with the Add-on window freezing up and having to use the Windows task manager to close it down. Stumbleupon is not involved for me as I have never installed it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Add-on box closes whenever I click in it/on it

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