Add your name if your brand new ipod didnt' connect like it should!

Since Christmas we have had a total of 6 ipods that all died after we plugged them into the USB port. We have replaced them 3 times.
I want to know since around christmas time how many of us have had to get replacements?
Please add the date you bought them , the color, and if you got them replaced.
I will start
Christmas 2005 - 2 30GB white ipods - replaced 3 times for a total of 6
Also, for someone that has a WORKING ipod that has never had a problem, is the ipod suppose to get hot when you plug the ipod into the usb port. and when i mean hot i mean hot enough you can only touch it for a second or two. the hottest part is right below the connector. is this normal?
Please add to my list. please

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McAfee can cause problems with Mozilla browsers. It has a history of doing that.
* http://kb.mozillazine.org/Firewalls
* https://support.mozilla.org/kb/Firewalls

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Brand new ipod touch connected, device recognized, but nothing happens?

I bought a brand new iPod touch 2nd gen two days ago and as I was very excited to plug it into my computer, sadly, nothing happened. iTunes recognizes the device and can be seen under Devices, but NOTHING happens and there are no other functions to click on at all. No set up, just a blank white screen, and yet, the iTouch screen still says to connect it to iTunes which it already is....
I have reinstalled iTunes, restarted my computer many times, updated it to the latest iTunes version, and still this problem persists. Can anyone help me out please!
Thanks in advance.

I would start with these:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS1495

Why won't my brand-new iPod Touch connect via BlueTooth in my Volvo? My old one did!

Very interesting, but frustrating, too. The iPod shows (in Settings): Bluetooth On; devices--cell phone (not paired); MacBook (not paired). Nothing about the car. In the car, it wants me to punch in a four-digit code. HOW? Where?
This is crazy because my old iPod does this.
Anyone have a clue?

The iPod will not pair with a computer. The iPod will only pair with yur car is your car supports one of the BT profiles that is supported by the iPod
iOS: Supported Bluetooth profiles
Does the manufacturer of the car system say it will work with your model iPod and its iOS?
http://wiki.answers.com/Q/How_do_you_use_bluetooth_on_ipod_touch?#slide=1

Most of my built in apps are erased on my brand new ipod touch 4g, like face time and apps store . How do i get them back, like face

i need my built in apps back . Does any one know about this ?

The built in Apps can not be deleted. Check other screens. Check existing folders. Check Settings - General - Restrictions.
Stedman

I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Brand new iPod Touch 4g won't sync music from iTunes?

Every time I plug my iPod into my laptop to add more music I get an error saying iTunes cannot read the contents and I need to restore it. Last week I got a new white iPod Touch 8gb 4g. I had the same problem with my last iPod and when I bought the new one I was hoping I wouldn't anymore but I do. I've tried uninstalling and reinstalling iTunes, restarting my computer, hard rebooting my iPod, turning my iPod off and on, deleting old backups, etc. But still it won't sync correctly. Sometimes it will start the sync, but rush through all the steps without actually syncing anything. So I try to sync again and again to see if it will add anything but it just rushes through all the steps without doing anything. And eventually I get the message saying it cannot be read and needs to be restored. I'm using windows, and my iPod as well as iTunes are both up to date. And I have plenty of space left on my iPod. I've even checked for viruses/threats but there are none on my computer. Even to add one new song I have to restore first. Even though it's a brand new iPod. Any ideas why it won't sync or why iTunes cannot read the contents??? I've been having this problem for awhile. A couple months. With my old iPod and my new one.

My understnding is that this may be a Windows related problem or sometimes USB problem. I have the same issue and I know how to correct it, BUT ( and this is a BIG BUT) ... it will happen again and each time it does you will have to fully restore your I-Pod. Here is my post: https://discussions.apple.com/message/18645554#18645554 discussing a potential one time fix, but the problem happens the next time you plug in the I-Pod Touch 4G.
CitizenPete

My brand new iPod touch 1.1.4 doesn't have Mail, notes or google maps

I just unwrapped the plastics from the box and plugged the iPod to my computer to activate it when I see a screen on iTunes saying there are new updates for my iPod. Strange, this is supposed to be the latest version. iTunes promts me to accept a charge of 155 sek (26 $) to get it. I then check my iPod to see what version it actually is and it says 1.1.4 (4A102).
The only applications on my brand new iPod is:
Safari, Calendar, Contacts, YouTube, Clock, Calculator and settings.
Is this how it's supposed to be? I thought the new apps were supposed to be shipped with 1.1.4 Isn't it?

Hi Kojoman. Welcome to  Discussions!
Actually firmware 1.1.4 and the January Software Upgrade are two different things. The first is a free update. However, the January Upgrade has to be charged. It was probably discounted on the final price of the iPod Touch. You probable bought an iPod from the older stock, so if you buy an iPod with the new apps included it would be more or less 20 euros more expensive.
You'll have to buy the Upgrade via iTunes Store (if you want). It will add some apps to your iPod, just like Mail, Weather, Stocks... Here's a [link|http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=2718726 04&s=143441]
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

Charging for software on a BRAND NEW iPod Touch?

Glad to hear people are now getting the 2.2 download to work. Has anyone gotten anywhere asking Apple for justification for a $10 software upgrade on a brand new iTouch purchased within 30 days and given as a Christmas gift? (I gave 2!) This is even crazier than "Microsoft think".
There was another post comparing this to an upgrade from Windows XP to Vista - NOT SO. You would know a PC's OS in advance and you could weigh the cost of the PC PLUS an OS upgrade against whatever features you might miss by not having the latest OS. If you bought a PC back during the pre-Vista release you either received a coupon for an OS upgrade when Vista came out or you knew that the PC came with XP and you were OK with it. There was no disclosure of any kind when I was researching or purchasing the Touch.
So, I ask again, does anyone have any words from Apple justifying this charge for their brand new iPod Touch? We're not talking about units purchased months ago, just BRAND NEW devices that are effectively 4 days old for the gift recipients.

Your iPods may be 'new' as opposed to 'used', but they were clearly not the latest models.
Any iPod that do not have the 2.2 software installed have to pay for it. This is because that the time they were manufactured by Apple and released the 2.2 software was not available. Apple sold those devices to the retailer before the 2.2 software was released and therefore you bought an 'old' model that is NOT entitled to the 2.2 software. It is not about when the device was sold it is about when it was manufactured. Apple do not know when the devices you have were sold to you anyway.
Apple does know the serial numbers of your devices and it does check to see if they are entitled to the update and clearly they are not as they were manufactured before the new software was released.
These are user support forums and are not manned by Apple. If you want Apple support then use the 90 day telephone support that came with your Apple product or the 12 month warranty which can be used in any Apple retail store.
You have not been 'flamed' in these forums we are just giving you the truth.
Just because you have a strange view or reality does not mean it is correct.

Brand new ipod touch not working like it should??

I have a brand new ipod touch that i got last tuesday.and every downloaded app will stop working after i have had it for about a day..like it starts to load the app then just goes back to homescreen..all pre-installed apps work fine.
but i have tryed restoring my ipod and it doesnt really fix it because all the apps stop working just like before..and i have also tryed deleting and re-installing the apps but is still doing the same thing.
Is there a way to fix this or should i get it replaced??
(i have a 2 year warrenty)

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

The head phone jack on my brand new iPod touch 5th generation is not working properly

The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

How can i transfer apps from an ipad to a brand new ipod?

How can i transfer apps from an ipad to a brand new ipod?

All of your apps should be on your computer.
Just sync them to the new device.
You can also redownload
Download past purchases - Apple Support
Not all apps are compatible with both iphone/ipod and ipad. Some are universal.

HT1212 my daughter has a brand new ipod touch - never used - she entered a passcode then immediately forgot it and now she has tried to enter one too many times and ipod is locked for 1 hour - she has never synced with itunes HELP

my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.

Brand New ipod Touch wont turn on and isnt recognized by windows or macbook

I just got my ipod touch and macbook today. When i press the button on top of the ipod, it wont do anything. Also, when i plug the ipod into my macbook and my other PC, they both dont recognize it. Nothing has come up on the ipod's screen. Should i take it to the apple store in my area? Thank you all!

Hi--
Welcome to the Apple Discussions. Sorry to hear about your iPod. If you're close to an Apple store, then I'd definitely take it in and have them look at it, especially if it won't turn on when it's plugged into the MacBook or the PC. Even if the battery was drained out (unlikely on a brand new iPod), it should start up when it's getting power from the USB bus.
It's probably best to check out this list of Apple Stores:
http://www.apple.com/retail/storelist/
Pick the one closest to you, then make a reservation at the Genius Bar. It's been a while since I had to do that, but I think I had to wait until after midnight, or maybe until around 6 AM the day I wanted to go in.
charlie

Can't see brand new iPod Nano in Windows!!!

I just bought a brand new iPod Nano (2nd Gen) for my daughter for Christmas, and right out of the box it would not be recognized by Windows XP or iTunes -- even though another iPod Nano (1st Gen) that we own did connect. It was charging though.
I used this forum looking for answers and although helpful, there was an awful lot of misleading advice. I finally called the help line 1-800-275-2273 on this website http://www.apple.com/support/contact/
What I was told was to simply go through the reset process (which I had ignored because it seemed too simple). The steps are to flip the hold button a couple of times and then hold the menu and select (center) button down at the same time for 10 seconds. The iPod will power back up and be reset.
What this tells me is that Apple has a problem with the software originally loaded on these iPods, but at least this simple procedure solved the problem. I thought I would come back here and provide you with the solution to this problem -- hopefully saving you a lot of time! Good luck!!

I agree with you, Apple to me has some type of problem with their iPods. I've used some type of computer device since 1971, and in all this time, I have never used a device such as the iPod with so many quirks.
I tell you one thing the iPod makes you think!!! O;-D
I'm afraid to buy Apple Care because during the 1st year of owning an iPod you get support that really is not much help. Within the 1st year of owning an iPod, a customer can purchase the Apple Care Plan. The Apple Care Plan is only 2 years, and then you are on your own. If Apple had confidence in their iPod's, they would offer a longer warranty period.
The only thing I see Apple Care is good for is that if something catastrophic happen, they will pay for shipping and any parts that are needed to fix it.
Their stock is doing great. Where is the money going???

Itunes won't sync to my brand new ipod classic. It says "The Ipod cannot be synced because it cannot be found.

I have been onto Apple by phone, and into the Apple store where both of them recomended that it gets replaced. I did, got a brand new ipod classic, and i still have the same problem.
I have attempted to restore, but it won't let me for the same reason.
On a couple of occations it starts to sync!! however it goes through practicly the whole syncing process (12,000 songs, heaps of videos) and then just freezes up! The little rainbow orb spins forever until i have to force quit.
I have had my old ipod and my partners ipod regestered and used on the one itunes with no complications whatsoever, our old ipods sync perfectly with no problems at all.
very frustrated.
Is it my Ipod Box?
Or is it Itunes?
or does it not like me having more than two ipods registered?
with the last new ipod which was replaced and the current new ipod that's a total of 4 ipods regestered on the one itunes
My partner has a Dell Laptop with Microsoft. I downloaded Itunes on there, ripped one cd, formatted the current new ipod, and it synced the one cd i ripped with no trouble at all.
Has anyone else had the same problem with their Ipod Classic?
Mick

Is iTunes up to date (10.7)? Have you tried plugging the iPod into a different USB or using a different USB cable?
I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread to check your Hard Drive's health. He always covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Add your name if your brand new ipod didnt' connect like it should!

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