Adding a Feedback Link.....

I am using RH7 to create an on-line User Guide for a software
application. The project is being tested by a group of select users
that I would like to get feedback from.
How do I place a feedback link in the project that is always
available so they can click it from any page or place within the
project?
Thanks, in advance, for any advice.

Welcome to our community, Don
The logical choice here would seem to be to define a
Template. Then enable a Header or Footer in the Template. Insert
the Feedback link there and apply the Template it across all your
projects so all topics have the template attached.
It may sound convoluted, but overall (even if you had 1,000
topics) the whole process would consume less than five minutes.
Cheers... Rick

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A question concerning implementing a "feedback link"

All-
My objective is to put a "Send Feedback" link in the footer of each RH-generated HTML page, to solicit user comment on the content. I've found very little on this subject. This page, from the "I'd rather be Writing" blog back in 2007, recommends adding a script like the following:
document.write("<a href="mailto:[email protected]?subject=Application%20Name%20("+document.title+")%20%20File:%20"+location.href+"">Send Feedback</a>");
It looked promising. But it keeps giving me a Expecting")" error when I use the "Look" button in the master page. (The scripts link doesn't appear in the published footer.) However, in the script, the parans are balanced: two left, then two right.
Any help would be appreciated.
Thanks.
-kt

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Hi;
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Adding a feedback email address to webhelp output

How do I add a link within the help file which lets a user
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Simon Rogers

quote:
Originally posted by:
RoboWizard
Hi Simon Rogers
The only "sorta easy" solution that comes to mind would be to
use a bit of JavaScript. I think I've got some script you could use
and it's tucked inside my Tips file you can get freely off my site.
(Link to the site is in my sig line) I'd be thinking along the
lines of creating a topic template that contans a footer. Then edit
the footer to contain the script. Then apply the template to all
the topics (or all the topics where you want the link to appear)
Hopefully this helps some... Rick
Thank you. I puilled out your javascript mailto: routine. I
can now work out how to do using a mass find and replace in the htm
files, but is there any way I can avoid doing that? I don't really
understand what you mean about the topic templates. How do I "apply
the template"? Is the is something I do in RoboHelp for Word or in
the output? If in the output, which files?
If I have to follow the mass replacement route, then the
following may be of interest to others and I ask yet another
question!
What I am doing at the moment is adding your javascript
routine to the ehlpjstm.js file:
function mailink()
document.write('<p><A
HREF="mailto:[email protected]?Subject=');
//document.write(document.title);
document.write(document.URL);
// uncomment the line above and comment the line above it
using // to switch to URL. *//
document.write('&body=Type your feedback on this
topic.">Feeback on this page</A></p>')
I'm then then using Multisub (free mass text replacement
program) to change all htm files in webhelp output (except the wh*
ones) to add the following line in place of </BODY>
<script language=JavaScript1.2
type="text/javascript">mailink()</script></BODY>
I'm pretty sure I should add the javascript routine to
another js file - one that is more likely to be included regardless
of browser capabilites, or even mutlple files. Any ideas?
Simon

Adding a Feedback Link.....

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