Adding a VLAN via ARD

Does/Has anyone added a VLAN to a Lab via ARD?
If so how did you do it?

I've found a workaround using terminal. It would have been nice to have the ability to do it through system preferences!
sudo ifconfig vlan1900 create
sudo ifconfig vlan1900 vlan 1900 vlandev en1
sudo ifconfig vlan1900 inet 10.0.0.1 netmask 255.255.255.224

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I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

ARD only works with Windows computers if the Windows computer is running VNC server software. Even then it can only control and observe. Do you have this installed?

Deploy CUPS printers.conf file via ARD?

Hi all
Anyone have an idea how to push out CUPS Printers to Tiger clients using ARD 3? I have been trying to send out the printers.conf file located in /etc/cups to a few Macs, but after the CUPS file copies to its destination, print jobs error out with a generic "a printing error has occurred" message. I checked permissions, etc and everything looks good. I assume Im missing another file somewhere but am stumped.
Basically what I want to do is set my Mac with 5 AppleTalk printers from my LAN, and then reproduce those printers for 10 other Macs so that those users see the exact same printers I see in my Print Setup Utility. I don't want to have to set up the printers manually on each Mac. I figured it would be a no-brainer to just copy my "golden" CUPS file via ARD to the other Macs but I'm having no luck at all thus far.
Once the printers.conf file is copied to their Macs, They can "see" the new printers in their Print Setup Utility.app as desired, but they are unable to print to any of them ("printer error occured"). Rebooting doesn't help.
Facts:
All Macs and printers are in the same AppleTalk zone.
All Macs are on the same subnet and VLAN.
All Macs are the identical version of OS X and are from the same NetBoot NetRestore master image.
All Macs are running 10.4.7.
Users do not need to authenticate to print.
All printing is done direct to the printers - no print server is in the middle.
All Macs have the ARD 3.0 client properly installed.
All Macs are Power Mac PPC G5s with 1.5 GB RAM.
No users are logged into their Macs when I attempt to copy the printers.conf file (no users are printing or running Print Setup Utility etc)
All of the printers are PostScript/PCL HP LaserJet's with valid AppleTalk names and Zone info.
I can print to all of the printers just fine and my other Macs can print to them also when configured manually.
There must be a practical way to mass-deploy CUPS printer settings to my Macs via ARD. Obviously I'm missing a critical step. Any ideas?
Thanks!

This is possible, but you have to be very careful because one mistake will cause this to fail:
1. On your template computer system, reset the printing system via Printer Setup Utility then configure your printers.
2. Backup the following files, noting their proper POSIX permissions:
/etc/cups/printers.conf (root:lp, 600)
/etc/cups/ppd (whole folder) (root:lp, 755)
3. Use ARD to deploy the files in the following way:
a. Log out all users on the client systems and reset the printing system by executing Apple's Reset Printing System script via Send UNIX command as root:
/Applications/Utilities/Printer\ Setup\ Utility.app/Contents/MacOS/PrintingReset.sh
b. Stop CUPS (PrintingServices) before copying any new configuration files (Send UNIX Command as root): SystemStarter stop PrintingServices
c. Distribute the printers.conf file and ppds folder to the clients. You can either copy the items there via Copy Items, setting owner and group to root and lp, and issuing appropriate chmod commands via Send UNIX Command to set their permissions.
d. Repair Permissions (Send UNIX Command as root): diskutil repairPermissions /
e. Start PrintingServices again: SystemStarter start PrintingServices, and restart.
That should work. You can also distribute a printer list via the managed client, storing a printer list in the com.apple.mcxprinting XML file in an attribute mapped to dsAttrTypeStandard:MCXSettings in a computer (dsRecTypeStandard:Computers) account or group (dsRecTypeStandard:Groups) account. Account types from NetInfo, LDAPv3, or Active Directory will work.
--Gerrit

How can I 'login' as a different user via ARD?

It has been too many years and I cannot remember much of anything anymore...
My main computer is running the ARD admin app. I have a 'server' that has the
client software installed and setup to auto login to my admin account on the 'server'.
I can easily connect to the server using ARD... however I would like to connect
as a different user ( the postgresql admin account).
Is is possible to do this via the ARD software?
If I log out on my main admin account on the server while connected via ARD
then the remote desktop software on my main
computer reports that ARD in no longer active on the server client and I cannot access
the server via ARD without rebooting the server.
The help menu in ARD gives an Applescript that supposedly will allow a login from
the clients login screen but I don't seem to recall how to setup the client so
that one can access the server if the login screen is up...
I am running the latest everything...
In short-- Can I use ARD to connect as different users on a client machine? ( if so how)
Thanks
Jerry

Ok,
Never mind...
I enabled postgres in the sharing panel.
When I log out I get the login screen and I can directly
login to the postgres account via ARD.
Thanks
Jerry

Root vs. admin softwareupdate via ARD 2.0

Hello,
I've searched here and have not been able to find a similar post. I have an office of about 25 Tiger clients (10.4.6) which get their directory information via LDAP from a Tiger server(10.4.6). If I run softwareupdate from the GUI as an admin account or even from the command line as admin, softwareupdate looks to the local server, which is running the softwareupdate service. If, however, I run softwareupdate as root (which I have to do via ARD, from what I can tell) it checks Apple's servers and wants to download from them. This is a source of frustration because I don't want to have to visit every machine, nor do I prefer to download updates on my admin machine and then push the package out with ARD.
I'm wondering if using softwareupdate via root is designed to work this way, or if it's a bug. If it's a bug, I'll report it to Apple.
If this has happened to any of you, please resond with your solution.
By the way, if I send this command:
sudo -u admin softwareupdate -i -a
via ARD as root user, I am prompted for a password, which I'm not sure how to enter. The task just fails.
Thanks in advance!
Sean

It sounds like your group is pushing out Workgroup Management (MCX) from your MacOS X Server box, specifically they are setting the Software Update server. But it sounds like they are setting this as a policy based on groups, rather than on computers. So since root is not in any of the groups managed by the MCX settings, when you run Software Update it is not set, and is defaulting to the built-in address.
If you really wanted to do it without making changes (if they don't want to put that in for "guest" computers and every other one), then you could use:
defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://your.softwareupdateserver.com:8088/
note that that last goes all on one line, and is taken from afp548.com.

Pushing out a script to run via ARD

I have the following script I am running into two issues with
1) Instead of running it as root, can we run as a member of the admin group.
2) Can this be pushed out via ARD?
#!/bin/bash
#This script needs to run as root
ROOT_UID=0
if [[ $UID -ne $ROOT_UID ]]; then
echo "YOU MUST BE ROOT TO RUN THIS SCRIPT"
exit 1
fi
OLD="<string>The owner or any administrator can unlock the screensaver.<\/string>"
NEW="<string>(Use SecurityAgent.) The owner or any administrator can unlock the screensaver.<\/string>"
cp /private/etc/authorization /tmp/auth.tmp
sed "s/$OLD/$NEW/" /tmp/auth.tmp > /tmp/authorization
mv /private/etc/authorization /private/etc/authorization.previous
mv /tmp/authorization /private/etc/authorization
rm /tmp/auth.tmp

Do not remove the "root user reference" from the script. Without "the reference" the script will place a modified authorization file in the /tmp directory. To modify the /private/etc/authorization file you must be root or an admin user with the proper authorization (You would use sudo in the shell environment). Here's a safer and cleaner version of that script->
#!/bin/bash
OLD="<string>The owner or any administrator can unlock the screensaver.<\/string>"
NEW="<string>(Use SecurityAgent.) The owner or any administrator can unlock the screensaver.<\/string>
# use sed to make a backup of the original file then edit the file in place
/usr/bin/sed -i.previous "s/$OLD/$NEW/" /private/etc/authorization

Unix command to update Microsoft Office 2008 via ARD

I'm looking for a unix command I can send via ARD to update Microsoft Office 2008. It just needs to install all updates and then restart. Kinda like apple's software update one: softwareupdate -i -a; shutdown -r now

Why go through all the trouble of trying to do it in Unix. Apple and Microsoft made it a LOT easier.
Just download the update from Mactopia
Open the .dmg
(for convience and ability to have it stored) Drag the Update from the Microsoft folder that opens up and put the update on your desktop
In ARD Select what computer(s) you want to install the update in
Use ARD Install function to install the update
Go have a cup of coffee and a donut while ARD does the install.
You do not even have to do a restart. Microsoft uses a different icon for the update but it still is a package file operation.

Adobe apps fail to launch after copying via ARD 3

For several years we have beeen updating our Adobe apps by updating our master image and copying (via ARD v.1, then v.2, now v. 3) the applications and the associated Application Support files to the target machines. (300 Macs running Tiger) Since upgrading to version 3 of ARD. Adobe apps fail to launch after they are replaced, even with the old files.
I found a post alluding to a known issue with Acrobat from June. It stated it was a known bug that engineering was aware of. THAT was the only mention I could find. Does anyone know anything more about this? This is critical for our publishing workflow - Adobe has two updates that affect us in critical areas that we need to implement, but are reluctant to visit 300 individual desktops (even remotely) and run individual install patches.
The silent install works great for installation, but does not address updates.
Anyone?
Mac OS X (10.4.7)
Mac OS X (10.4.7)

Just FYI. I only had problems with InDesign not launching but this was a know issue with Adobe:
http://www.adobe.com/support/techdocs/331578.html

Using Adobe CS3 app's via ARD?

Hello,
I'm wondering if anyone has tried to use the Adobe CS3 design app's via a VPN connection. I have a client who's office will be physically inaccessible for 2 weeks plus, but their computer and internet connection will be functioning normally. I've tried and succeeded in setting up a solid VPN connection, and can remotely control her machine via ARD, screen sharing (10.5.x) and VNC.
The problem arises when trying to use some of the finer control tools within the app's. Specifically, the pencil tool. I get random starburst type rays across the pasteboard. I've checked to make sure that no specific brush strokes are selected. If someone at the office uses the machine with all the same settings the pencil works fine. I've had intermittent success using the pencil in InDesign, but Illustrator and Photoshop consistently give me bad results.
Any thought would be much appreciated.
Thanks,
Randy

First: if you have CS3 on your computer and do not have the install disks then you are in violation of the software license.
Second: Minor bugs in Photoshop and Dreamweaver. PS gets slower and slower the longer you work in it.
Last question: probably not as the installer puts files in various places.
The operative answer is the first one. You are on your own conscience.

Changing an Admin's account password via ARD

Greetings!
I came across this posting on changing a user accounts password via ARD:
http://discussions.apple.com/thread.jspa?messageID=2130579&#2130579
I tried Vespazzo Unix command in this thread:
passwd (name of user)
(new password)
(new password)
as root, but in the "Send Unix Command" history window that pops up, next to each computer name under the "Status" column, all I see is a green check symbol with the words, "Changing Password for (account name)", and that's it. It won't go any further then that. Almost like it's hung on something. And I'm not seeing any progress bar indicating something is happening or is about to happen?!?
Am I missing something?
Any help would be greatly appreciated!
MM
G5/2.5 Mac OS X (10.4.7)

Not sure what's going on with this, but I let ARD sit for about an hour or so, until I finally decided that this wasn't doing anything. I restarted my Mac and logged back in. Opened ARD and controlled into one of our design workstations as the admin, the password we usually use, didn't work! The new one did! I tried a couple of others and those worked too with the new password! So who knows what the problem with ARD was.
As long as the command worked, it's fine by me!
Thanks anyway...
MM

Rename client computer via ARD and Automator

Does anyone know of a method or action to rename (Computer name) Macs using AppleRemoteDesktop and Automator?
I have over 700 laptops on a school network that I would like to rename based on a tab deliminated text file containing the all the mac (ethernet) addresses and the assocated user.
I have tried sending a unix script and the text file via ARD to change the computer name via scutil, but it doesn't work consistently.

You should be able to use AppleRemoteDesktop to rename the remote computer. Once you are connected to the remote computer, just go to "System Preferences...", and click on "Network" and change the computer name.
If you are a non-administrator of ARD, you may need to turn on the access privilege to rename the remote computer. Go to "Preferences..." in ARD, and click on "Security" button, and turn the access privileges on.

Just got my first iPhone, an iPhone5. I added the contacts via my Mac, but the phone on its own added my 5000 Facebook friends as contacts and won't let me delete them. How can I delete them? Thanks.

I just got my first cell phone, an iPhone5. I added my contacts via my Mac. But the phone on its own imported the contact info of all 5000 of my Facebook "friends." When I go to one of them, hit edit, and try to delete them, the phone tells me that I cannot delete a Facebook friend. This is a nightmare. Please, I beg you, tell me how I can get these Facebook friends off of my contacts list. Thank you!

Settings>Facebook>Contacts>Off.

Command to turn off Bluetooth via ARD

I'd like to turn off Bluetooth and Airport via ARD on all of my Macs (all running Leopard) that don't need them.
I can do this for Airport using networksetup -setairportpower off, but I can't find a similar command for Bluetooth. I don't really want to completely disable it so I'd like to leave the kernel extensions intact, just turn it off. Does such a command exist?

you can install bueutil on all macs and use that.
http://www.frederikseiffert.de/blueutil/
I don't know any other way to turn bluetooth off/on from command line.

Silently/remotely upgrading clients from 10.6 to 10.7 via ARD/Script

Hi!
Apple finally made it possible to upgrade from a major OS (10.6 to 10.7) via an application running on the client, rather than having to boot of a DVD on 100 individual computers.
Does anyone know of a way to kick this installation procedure off remotely?
Currently I am remoting onto the machines via ARD and manually clicking the "Install Mac OS X Lion" app, then choosing Next, Next, Next, Install
it would be nice to be able to schedule this via an ARD task so the installer runs silently without the need to click on the GUI to kick off the installation.
Any ideas?
TIA!
FZ

I can add it's the same with upgrading to Lion... So I guess they changed some driver code between 10.6.7 and 10.6.8 and its not compatible with my logic board.
Annoying tbh..

Trouble accessing a remote machine via ARD over a VPN

Hi There,
I'm having trouble accessing a remote Workstation via ARD over a VPN.
The VPN is set up and I can:
- Control our 10.6 server via ARD remotely
- Mount volums from the 10.6 server remotely
- Access another server (we run an accounting server) remotely
But we can't access a Workstation using ARD.
I can connect to the Workstation when in the office so assume it's configured for access - I guess I suspect the issue lies with the Firewall on the 10.6 server and/or the Netgear FSV366G Firewall.
The VPN is setup on the 10.6 server so figure it's something to do with Snow Leopard server?
I'm just not sure how to narrow things down and fix the issue - although I setup the server I'm not super Unix savvy.
Any help or pointers in the right direction would be much appreciated.
Cheers
Ben

I can't say for certain what is going wrong in your case but I can confirm it is possible to do an ARD connection i.e. Screen Sharing to a remote user connected via a VPN. The way we do this is to get the user to connect to the VPN server (a Mac OS X Server), then on the Mac OS X Server in Server Admin see what IP address they have been allocated by the VPN server, then tell ARD Admin to connect to that IP address.
This works fine for me.
The IP address will be a 'local' to the ARD and VPN machines IP address it would not be the remote public or private IP addresses.

Adding a VLAN via ARD

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