Adjusting the display area's size for one user

For one user account, the display is larger than the area of the monitor such that when we move the mouse the whole picture scrolls since it does not fit on to the display's area.
I would have thought this had to do with the hardware adjustments with which you can adjust the hor/vert positioning, etc., but I have not been able to address this problem with these controls - In any case, those hardware controls effect all users and this is only an issue for one (of four) users.
It seems it has to do with the resolution since the fonts are slightly distorted.
The display system preferences are set correctly - and no matter what resolution is set, the problem is consistent for that user.
Any suggestions?!

System Preferences->Universal Access and check that Zoom is off.

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