Adobe Actobat X Pro set up issues

In trying to install this upgrade, why does the set up wizard say that I have a more funcional product installed? My understanding when I purchased this was that it was a more advanced product

Moved to Acrobat Installation & Update Issues.
Perhaps you have Acrobat XI installed on the computer. What is your OS?

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Adobe Acrobat XI pro set up issues

I recently downloaded Adobe Acrobat XI Pro (English) version. But the software continues to setup in Swedish. Is there a reason why?

Try the direct download (without download assistant): http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instuctions before proceeding to the actual download.
[topic moved to Acrobat forum]

Adobe Acrobat 9 Pro Extended - Signature Issue after upgrade

I have updated to Adobe Acrobat 9 Pro Extended from Acrobat 7 Standard. I have several pdf files that I have signed and secured. These files have been set to not allow clients to remove or alter various pages. I did not save a copy without the signature or security settings. I have not been able to get back into 7 Standard to try and retrieve the signature. I do have a complete backup of the program files. Can anyone tell me how I might be able to retrieve the signature (or signature files) from Standard 7 and place it in 9 Pro Extended? I am using the same computer and as mentioned above I have a complete backup of 7 standard program files prior to the update. I would like to be able to remove the signature and alter the security settings in Pro 9 Extended.
A.L. Clanton

I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Adobe Acrobat 8 Pro e-license issue

Hello,
I have Adobe Acrobat 8 Pro installed in a PC running Windows 7 (64 bit). Whenever I try to download the e-license it gives me the following error message:
I already tried disabling the firewall but it didn't work, I'm not connected to any proxy server by the way. I would highly appreciate any help, thank you.

I am not sure what you mean by an e-license. Normally you would have a S/N to enter or log into Adobe with your ID to activate (though not for AA 8 as I recall). Simply install and enter the S/N that you should have for the product. After the install, it is critical that you do the updates for Acrobat to properly work. If you can not get them through the help menu, the updates are available at Index of ftp://ftp.adobe.com/pub/adobe/acrobat/ .

MacBook Pro - Set of issues

They always come in a set of 3 for me.
I'll put a little bit of history in for you to understand/follow.
I had a MBP and sent it in 4 times for the same problem, then they finally replaced it.
This replacement Mac was perfect till 6 months in.
I experienced some problems with the display, and the mouse.
They replaced them for me, but when I got it back the keyboard wasn't working and it was getting rather hot.
I sent it in and they did some tests. Fixed the keyboard but couldn't find anything wrong with the CPU.
It was still getting extremely hot, so I sent it back in. They replaced the CPU and the thermal module.
Still getting hot results, I sent it back in and they said there was no problem.
About a week later the heat issues began to fade. (Thank god)
Now the issues:
Issue number 1 is the CD drive.
For the past 2 weeks the CD drive has been accessing itself (such as the sound it makes when you turn it on from a cold boot or wake it from sleep) at random intervals during use.
I can't replicate this.
It can happen when a program is running, when it's sitting idle or when there's stress. (Happens in both OS X and Windows)
There's also no pressure around the CD drive when it happens.
This is becoming increasinly annoying as it happens during lectures and it's rather loud, and pauses what ever is going on for the access to happen.
(Eg, I'm typing in Pages. The CD drive accesses and i'm still typing, the letters don't show up. And I also type really fast so it breaks my concentration. :P)
Issue number 2 is the Display.
This has only happened under stress. Able to replicate with the Adobe Media Encoder CS4 program, and unable to replicate under CoD4 and other games (eg, random times).
I'll be sitting working (or playing in this case) and the display will just become black, but the LED backlighting is still active. The only way to get it back out of this is to put it to sleep by closing it and opening it back up.
Issue number 3 is the CPU... Again
I sent it in because it was getting extremely hot (up to 100*c) and the fans didn't really kick in. They stayed around the 2000rpm mark.
This time, it doesn't get hot, but it gets very, very sluggish at random times.
As well with this one, I can't replicate it either.
This is the 3rd set of problems and 5th time I'll be sending in my Mac for repairs. It's still under (extended) warranty and I'm getting rather annoyed at the problems that keep coming up.
What should I do? Ask for a replacement or just send it in for repairs.
I'm honestly fed up with it all.
I've done 3 reinstallations with Snow Leopard and minimal programs, but the problems are still there.

Looking at more detail:
For the past 2 weeks the CD drive has been accessing itself (such as the sound it makes when you turn it on from a cold boot or wake it from sleep) at random intervals during use.
That's normal. It changes lenses to be able to read and write to different media, and then resets itself to the default occasionally.
This is becoming increasinly annoying as it happens during lectures and it's rather loud, and pauses what ever is going on for the access to happen.
That may not be normal. Have you been very careful to follow the basic rules of CD media use in this thread:
http://discussions.apple.com/message.jspa?messageID=10532189#10532189
If not, you may have to replace your optical drive.
This has only happened under stress. Able to replicate with the Adobe Media Encoder CS4 program, and unable to replicate under CoD4 and other games (eg, random times).
I'll be sitting working (or playing in this case) and the display will just become black, but the LED backlighting is still active. The only way to get it back out of this is to put it to sleep by closing it and opening it back up.
I'd get back to your power manager of your Mac.
I sent it in because it was getting extremely hot (up to 100*c) and the fans didn't really kick in. They stayed around the 2000rpm mark.
This is definitely a power manager issue. I'd get a surge protector, seeing as your father is unable to replicate any issues that could happen electrically. There may be surges caused by unforeseen factors.

Adobe acrobat 9 pro installation/licensing issues

I installed my licensed copy of Acrobat 9 on a new Windows 7 system. Acrobat launched but would not open files and shuts down on attempt. Message is "Licensing for this product has stopped working" with subtext "You cannot use the product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."
I doubt any of you have a solution, so I simply remark on what transpired as a warning and complaint:
1. I went to Adobe databse and found that a patch was provided to correct installations/licensing problems on windows 7. I downloaded it and installed per instructions. It did not resolve the problem.
2. I uninstalled/reinstalled several times. no resolution.
3. I called customer support and was outsourced to someone who knew little and first sent me to a kb article having to do with 'expired licensing' even though I clearly informed them that the message and the fact had nothing to do with expired licenses. They finally referred me to kb405970 on "Licensing has stopped working". I tried all of the applicable solutions (methods 1-6) and none of them worked. Now I will have to wait until tomorrow (though I had pressing work to do today) to contact support again. I fear I will get another outsourced tech who knows little and wastes more of my time. Such is Adobe's way of supporting paid and licensed product users.
I understand and sympathize with Adobe's wishes to protect its products from piracy. However, I expect and paid for a product which works on major and supported operating systems like windows 7. I also understand that if MS or Mac put out a new OS or version, it may require certain adjustments or updates on Adobe's part. What I do not understand (or have patience with) is that 1) Adobe failed to provide a patch that works; 2) that it then sends me to an outsourced customer service tech who didn't have the knowledge to correct the problem and gave me the wrong information to begin with*. What I finally got was the kb article with a series of multi-step instructions for several methods, none of which worked. This is an unprofessional and unethical response to those of us who have paid for our product and expect it to work under reasonable conditions in a supported environment. This is not an acceptable good-faith effort to resolve issues for which Adobe should take full responsibility.
If any of you do happen to have a real solution (or had a similar problem) do let me know....
*The first thing the outsourced tech wished to do was get onto my machine via a remote connection, before anything was tried other than giving them the error message and have them provide me with the wrong information. It became clear that this person had less knowledge than I do (which isn't saying much) and there was no way I was going to permit a clueless techie to crawl around in my machine and fiddle with settings. That is simply asking for trouble. I'm perfectly capable of opening panels and following instructions myself. DC should be the last thing tried; not the first.

Bill, I tried as you suggested - installed every update from 9.1 through 9.3.4. The 'license not working message persists'. The only change was that now Acrobat will not close and must be forced to shut down from the taskbar menu. I appreciate the suggestion though.
Called Adobe (Manila) again, within the hours given on their contact page for installation and licensing issues, and was told "It's Sunday, nobody here can help you". Finally, after an hour of hammering got them to get me a supervisor (their script says to tell the customer there "Is no supervisor available on Sunday" - Finally the "supervisor", Alvin, suggested I need a new serial number and left me on the line while he called someone else to get on. Cameback and informed me that he couldn't get one, I'd have to call Monday (how's that for having solutions?) Result: wasted more time and had more delay on my project.
Conclusion: Adobe has become obsessed and 'piranoic' about piracy and licensing to the extent that they put that first and client/customer needs second (if that). After reading a lot of online 'Adobe Sucks' forums, I'm inclined to believe Adobe is shooting itself in its own foot and is not going to be a reliable method of presentation/document transmission in the future - service and support is an integral part of software and other concerns such as piracy or licensing need to be transparent to legitimate users. Sad that they spend so much time on this, when they need to be fixing real problems. As well, these outsourcing Philipines companies are poor substitutes for good support - they are so scripted and obsessed with regulations over solutions that it is clear that only the most persistent users will get anywhere with them. As a frontline of contact with after-sale clients, they are going to cost Adobe a lot of potential business in the future, whatever their short-term savings. Too bad. Adobe used to be a leader in the market.
Next round: Calling Manila again this am. to be continued...

Adobe CS3 - Acrobot Pro 8 Activation Issue

I reinstall CS3 design premium. Everything seems to be working fine except for Acrobat Pro 8, which won't activate. When you go to Help ---> Activate from the DVD, but it made no difference. When i run acrobot, "Continue Trial or Buy" menu shown, then i enter Adobe CS3 DVD serial number "Invalid Serial Number" shown. now i run trial version, only 19 days remaining, Pls help.... How can I fix this?

Hi,
Before you do that ... try first to trash the Acrobat Prof Preferences file.
You will find this in the Preferences folder ... just drag it to the desktop and try to launch Acrobat Prof 8 again.
IF, this is working than GO in the MENU bar of the Acrobat Prof 8 and select REPAIR CONFLICTS.
Dimaxum

Issues Installing Adobe Acrobat XI Pro

Hi,
I have tried installing Adobe Acrobat XI Pro and having issues once the install is complete. A prompt comes up telling me that the serial number provided is valid but a qualifying product could not be found on this computer.
It asks to select a product from a list given but there is no Acrobat XI Pro listed and also asks for the Serial Number again.
Any idea what the issue is?
Thanks

Hi, I originally had a free trial installed and when it ran out I just purchased a new licence. I was sent a serial number for the new licence. I also have a free version of Adobe Reader XI installed as well.
I removed un-installed what was initially installed but still get the same message. Any suggestions?

Adobe Acrobat 9 Pro: Printing Preferences display issue

Hi everyone,
A user reported an issue with the PDF Printer Preferences drop-down menus running outside the window and that there should be more checkboxes below the three that are showing (see screenshots).
Here is a screenshot of this same window on a coworker's machine (same version of Adobe and Windows).
We are using Windows XP SP3. Adobe Acrobat 9 Pro (version 9.3.1), and current video driver. The resolution is currently set to max, but I tried a few other resolutions but they made no difference on how the PDF Printing Preferences displayed. I've tried repairing, uninstalling, restarting, and then reinstalling but none have done the trick yet. I also have checked the DPI settings and it is set to Normal.
If you have any advise, please let me know.
Thanks!

SOLUTION:
The issue was somehow related to DPI (START > Settings > Control Pannel > Display > Settings Tab > Advanced button). Eventhough the DPI was set to normal, I switched it to LARGE, restarted the machine, logged in after the reboot, changed it back to normal size, restarted again, logged in once more, checked the Printer Preferences and PRESTO --- a properly displayed window.

Downloaded adobe photoshop elements 10 editor from Mac app store onto my mac book pro, set i photo preferences to APE 10 Editor, but can not open any files from my library, error saying " program error". What else do I need to do?

Have downloaded Adobe Photoshop Elements 10 Editor from the Mac App Store onto my Mac Book Pro, set i photo preferences to Adobe PSE 10 editor, but when I try to open a file from my photo library, the following message appears: "could not complete your request because of a program error". What can I do to resolve this issue?

Hi..
Post your topic in the iPhoto community here. That way you can get feedback from iPhoto users.
This community is primairly for issues with the App Store.

Adobe Acrobat X Pro memory issues

I work for a company that scans micro film cards into the computer. Each micro film card usually has about 4 to 5 pages on each card. The scanner we use scans those 5 pages into one pdf page. We just bought adobe acrobat x pro to help us split these images into separate pages. First we highlight the first part of the image, copy to clipboard, then under more insert options we insert from clipboard. This works as intended, but we run into a snag, 1st adobe starts eating up a lot of memory, and it gets slower and slower when you cut and insert pages. Usually after you have closed about 6 separate documents adobe bogs down to the point where it stops responding and has to shut down. I have searched on the web for the past 3 days trying to find out how to resolve this. I have done everything from removing add-ons, setting adobe as admin, running it in xp mode, setting affinity, setting priority, downgrading to a fresh install with no patch. I am at my wits end, any help would be appreciative.

Great... so there is no update to get over this pixelated text/art issue for Acrobat Pro X (10.1.13) due to the retina display???
I am a graphic designer so I know what I am viewing is hires. All my art & copy is pixelated and when I open in the newest reader the art is fine. Is there a more efficient workaround besides open in reader but use pro for any edits?

How do I get the Measurement scale to stay set in Adobe Acrobat IX Pro. It's easy to set the scale , but when you exit out of the commend

How do I get the Measurement scale to stay set in Adobe Acrobat IX Pro. It's easy to set the scale , but when you exit out of the commend the scale is reset to 1 = 1.

Thank you for checking, Tom,
I'm confused. What do YOU get when you push the feed button? And why is it working on yours and not either of my machines?
Today, my Mac (w/Safari 4) gets the same error message: Safari can’t open the page Safari can’t open the page “feed:http://vibrationalvoyages/vibrationalvoyages.com/DivineLight_Vibrations_Principles_andApplications/rss.xml”. The error is: “The feed could not be loaded because the content is not in a known feed format.”
My little ASUS (with a Linux operating system) gets a screen that says "The requested URL was not found". The URL on that page is http://vibrationalvoyages./vibrationalvoyages.com/DivineLight_Vibrations_Principles_andApplications/rss.xml
On both error messages, the URL I was checking was:
http://www.vibrationalvoyages.com/DivineLight_Vibrations_Principles_and_Applications/Divine_Light_Vibrations_Principles_ andApplications.html
The last URL was, of course, the URL generated by iWeb.
So, my question still is:
HOW CAN I GET MY FEEDS TO WORK PROPERLY? If the problem is there shouldn't be an http:// after feed: then, how do I get iWeb to set it up properly?
Any ideas?
GG

How to set adobe acrobat 9 pro as pdf default program on mac snow leopard OS?

how to set adobe acrobat 9 pro as pdf default program on mac snow leopard OS?

I say to highlight more than one if you can because if the PDF you highlight was made by using Acrobat, it will change all PDF's made by Acrobat but if you have one made by some other product, it may not change them to open with Acrobat.
So in other words, at some point you may have to do it to a PDF made by some other product.

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
What's the problem?
Any help in finding a solution is greatly appreciated.
Thank you,

Installed AcrobatXI PRO 11.0.09 on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
But all good saves in the format of TXT and jpg.
I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
Tell me where to find the problem and how to solve it.
Thank you.

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Adobe Actobat X Pro set up issues

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