Adobe Application Manager Enterprise Edition...

The update server is not responding. I'm attempting to build a deployment package for Captivate. I get this error after the Updates screen.
We are behind a proxy. I suspect that is the issue. Is there a way to manually enter the proxy information via some config file so that AAMEE knows how to connect?

June 3rd 2014, I am seeing this. I am unable to reach Adobe server while packaging up Design and Web CS6. I have confirmed with Networking its not a firewall issue. Even stranger, our PC's are able to connect to the servers and update and download CC trials.
We are using Casper and an internal software update server for Adobe. Does anyone have any advice?
10.9.2 running Adobe Application Manager Enterprise Edition- Version 6.2.112.0 (6.2.112.0)
What is the solution?!

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What is the Adobe Application Manager Enterprise Edition (AAMEE)?

The Adobe Application Manager Enterprise Edition is a configuration application designed to package Creative Suite applications as MSI on Windows and PKG for Mac for silent deployment to multiple end user machines. Featuring an easy-to-use interface, it allows IT specialists to automatically enter and validate volume serial numbers over the internet prior to installation, choose which applications are installed, disable automatic updates, and turn off manual registration.
Learn More

June 3rd 2014, I am seeing this. I am unable to reach Adobe server while packaging up Design and Web CS6. I have confirmed with Networking its not a firewall issue. Even stranger, our PC's are able to connect to the servers and update and download CC trials.
We are using Casper and an internal software update server for Adobe. Does anyone have any advice?
10.9.2 running Adobe Application Manager Enterprise Edition- Version 6.2.112.0 (6.2.112.0)
What is the solution?!

How do I obtain a copy of Adobe Application Manager Enterprise Edition?

The Adobe Application Manager Enterprise Edition is offered as a complimentary tool and can be downloaded from these sites for IT administrators:
Creative Suite IT Page
Creative Suite Devnet Site

Hi,
Adobe Reader software is available for distribution beyond single-user installation and can be deployed in an organization.
Please take a look at this link which provides more information and allows you to apply for distribution:
http://www.adobe.com/products/reader/distribution.html
Hope this helps.
Thanks

Adobe Application Manager Enterprise Edition.. May 28?

So, May 28 came & went, yet there's no more information about the AAMEE today than there was last week. Anyone have any insight as to why it's not available yet?

It IS awesome...but for one item. Acrobat Pro 9.3. Since the LWS downloads do not contain Acrobat Pro...it has to be manually copied to the machines.
At this point, I have to activate manually using a stand-alone serial even though the suites (ProdPrem excluded) come with Acrobat Pro 9.3.
App Manager cannot package Acrobat Pro according to Adobe's ReadMe. I just started today with trying to overcome this limitation....Since the Acrobat 9.3 DL is just a Copy and Paste install....I can copy to the machines using Apple Remote Desktop on my server. The issue is serialization.
So Adobe makes one massive step forward allowing admins to create a pkg of all the suites and Master Collection using AppManager deployable from Apple Remote Desktop...that part is awesome. The big step backwards is the Acrobat install.

Adobe Application Manager Enterprise Edition - No updates listed

Hi All,
After installing AAMEE, when I try to find updates to download, nothing is listed. I am on a domain server using a proxy supplied by the local council so would need the web address or IP address of where the software is trying to contact to then send it to be unblocked perhaps. No errors appear however when I install it on a PC with unrestrictedinternet access it works fine.
Any ideas?
Regards
James

I'm afraid this is in the wrong forum - this is the Adobe Connect general discussion forum. Please repost to the Creative Suite or Adobe general forums.
Thanks,
Peter.reteP

Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

I have successfully packaged Dreamweaver CS5&CS5.5 via Adobe Application Manager Enterprise Edition v2.1 and after a successfully deployed via SCCM Dreamweaver runs perfect. Unfortunatly upon the first launch of the icon on the desktop of "Adobe Application Manager" it's self upgrading to Creative Cloud. This is a problem. In this enterprise deployment I have updates set to manual and my AdobeUpdaterAdminPrefs.dat is set to the below which should be preventing this to my understanding <?xml version="1.0" encoding="UTF-8"?> <Preferences> <Suppressed>1</Suppressed> </Preferences>

Thank you for getting back to me, currently my work around
is to have the deployment delete the two “Adobe Application Manager.lnk”
icons from both the desktop and the start menu for each OS version. Not
exactly how I would like to have to do it however my
“AdobeUpdaterAdminPrefs.dat” does not seem to block Adobe Application
Manager from updating.
Greg

Adobe Application Manager and DPS Tools 2.0.3 Update

Hello,
I am using Adobe Application Manager Enterprise Edition 3.1 in order to push the CS6 Suite and Updates to our computer systems. It has so far been working great, with one exception: The DPS Tools 2.0.3 Update does not show up in the updater engine on the Mac version of the software. When I attempted to download manually and create the the .pkg to push it through Apple Remote Desktop, the manual package creation gives an error message stating that this update is not compatible with the installation.
On the Windows version of this tool, the update shows up and I have been able to deploy the update.
I need to deploy this update to the Mac systems, and need to get an answer on how to create the pkg file from the dmg that is downloadable from the adobe Downloads or how to allow the update to be seen from this tool on the Mac Version.
Any help would be extremely appreciated.
- Chuck Crabtree

Chuck,
Unfortunately it lookslike AAMEE deployments are blocked on iOS due to an AIR installation issue We've opened a bug on our end to try and work around that installation issue. It's too late for it to make it into the v23 release, but we'll look at it for v24.
Thanks for bringing this to our attention,
Neil

Problems with TCS3, Adobe Application Manager, and Acrobat X

I have to deploy Technical Communications Suite 3 to a group of 20 people with a volume license key. In order to avoid giving 20 people in the company a volume key, I'm using the Adobe Application Manager to build a distributable silent installer for this delivery. The problem is that when you use the Adobe Application Manager to create the build, Adobe Acrobat Professional X (which is part of the package) is not an installable option, nor is it actually installed as seen in the attached screenshot
However, if I just launch the installer by double-clicking Set-up.exe from the downloaded media directory, I do get the option to add Acrobat X.
Finally, if I drill into the installation media folder, "...\Adobe Technical Communication Suite 3\payloads\AcrobatProfessional10.0-EFG" there is a .msi which is for Acrobat X, but when launched, the product key I was provided for Technical Communications Suite 3 does not work. The key works just fine to install the entire suite, but not Acrobat X by itself.
Has anyone else had any luck creating a silent install for TCS3? I called support and reproduced the problem for them, but they had no answer.
Just for the record, I have found this exact same behavior with all the Adobe Suites which are supposed to get Acrobat.

This is true that Adobe Application Manager Enterprise Edition currently does not support silently deploying Acrobat alongwith TCS3. However, you do not need a separate license key for Acrobat.
Pls follow the below mentioned steps to silently install TCS 3 with Acrobat:
1) Uninstall TCS3 (including Acrobat) from your machine, if already present. Make sure all products are uninstalled succesfully.
2) Create a serialized package for TCS 3 using the AAMEE tool
3) Run the silent installation command for TCS3
4) Goto the Exceptions folder inside the TCS 3 package and open ExceptionInfo.txt. This has information of all the products that this package will not install. Look for the command to install Acrobat X Pro. For your reference, I am mentioning it here,
msiexec.exe /i AcroPro.msi EULA_ACCEPT=NO REGISTRATION_SUPPRESS=YES SUITEMODE=1 TRANSFORMS=en_US.mst INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1 /qn
5) Install Acrobat silently using this command
6) Launch any product installed through TCS ( FrameMaker or RoboHelp) and verify that its activated (Help->Deactivate menu should be enabled)
7) Now launch Acrobat. You will see that Acrobat automatically picks up TCS 3 license present in the machine and gets serialized. You do not need any other serial number.
Hope that helps,
Anchal
FrameMaker Engineering Team

CS6 deployment error with Application Manager Enterprise 3.1 Edition

Hello everyone,
I am currently trying to create a DesignWebPremium and Master Collection CS6 deployment package with AMEE 3.1 (Application Manager Enterprise Edition) on Windows 7 EE x64 without any luck.
I keep getting the following error log:
11/16/2012 06:35:51[INFO] AdobePackageBuilder - Build Version - 3.1.105.0
11/16/2012 06:35:51[INFO] AdobePackageBuilder - Logging Level verbosity Set to 4
11/16/2012 06:35:55 [INFO] AdobePackageBuilder - Successfully retrieved TargetName from OptionXML.
11/16/2012 06:35:57 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
11/16/2012 06:35:59 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
11/16/2012 06:35:59 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
11/16/2012 06:35:59 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
11/16/2012 06:35:59 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
11/16/2012 06:35:59 [INFO] AdobePackageBuilder - Copying the content of 1 disk
11/16/2012 06:37:31 [ERROR] AdobePackageBuilder - Failed to create Setup.ini file for Acrobat Customized Wizard.
11/16/2012 06:37:32 [ERROR] AdobePackageBuilder - Failed to create the zip file.
11/16/2012 06:37:32 [ERROR] AdobePackageBuilder - Error zipping PkgConfig.xml.
so I thought I could be smart and just take out Acrobat from the install package, but still no luck:
11/15/2012 07:39:41[INFO] AdobePackageBuilder - Build Version - 3.1.105.0
11/15/2012 07:39:41[INFO] AdobePackageBuilder - Logging Level verbosity Set to 4
11/15/2012 07:39:46 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
11/15/2012 07:39:48 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
11/15/2012 07:39:48 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
11/15/2012 07:39:48 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
11/15/2012 07:39:48 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
11/15/2012 07:39:48 [INFO] AdobePackageBuilder - Copying the content of 1 disk
11/15/2012 07:42:10 [ERROR] AdobePackageBuilder - Failed to create the zip file.
11/15/2012 07:42:10 [ERROR] AdobePackageBuilder - Error zipping PkgConfig.xml.
I have tried creating the deployment package as both 32-Bit, 64-Bit, including updates and not including them, running AMEE 3.1 with administrative access and without - it just doesn't work...
I'll be grateful for any constructive help.

Hi,
I just did come across this error today, and thought of sharing with the solution. This error is due to insufficient previlages of user, while he is trying to configure the hyperion Products. So all you have to do to solve this is, while you try to configure, right click on the configuration utility and run as administrator, and do the configuration as usual.This would solve this issue. I did not have this issue with Windows 2003 Server, but faced this while installing on Windows 2008 Server.
Thanks,
Leo Jose.

Updating Adobe Application Manager silently in an Enterprise, how?

Hi
We have deployed Creative Cloud CS6 on Windows 7 and now the Adobe Application Manager (PDApp) needs to be updated to work, but the remoteupdatemanager doesn't update that component. I've tried seaching for at solution on how to get it working without any result.
Any enterprise users care to share how they do it or are you having the same problem?
Currently Creative Cloud have only been a license-wise positive experience, installation-wise it's a nightmare compared to the pre-Creative Cloud days. Still trying to get CC working on Windows 8 with a cpp generated 32-bit package.
Cheers,
Anders

Hi,
Just create a simple package with CCP and deploy it (containing any product or update). The latest Adobe Application manager will be automatically updated.
Thanks
Saransh Katariya | Adobe Systems

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Creative Cloud / Adobe Application Manager

Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update?

Solution Manager Enterprise Edition upgrade slow

Hi
I am performing SOMAN 7.0 upgrade to Enterprise edition by upgrading kernel 701 and SP stack 18. I have already upgraded the kernel and java stack and now in the process of upgrading ABAP. I am expereincing really slow performance of this upgrade. I have checked tp and R3trans version which is uptodate as I updated kernel. I cant see any problem with CPU utilization as well swapping. I checked the SLOGs and there are no alerting errors. I see its moving and its very slow. I am just wondering if any of you guys experienced this - is this normal since this is a upgrade?

Thanks a lot, i realize the installation following the standard add-on installation procedure!
Now i have the ST-ETP
ST     400     0024     SAPKITL434     SAP Solution Manager Tool
ST-A/PI     01M_CRM570     0000     -     Application Servicetools for CRM 500 - 7
ST-ETP     100     0000     -     SAP Solution Manager Enterprise Edition
ST-ICO     150_700     0025     SAPK-1507PINSTPL     SAP Solution Manager Implementation Cont
ST-LV     100     0001     SAPK-10001INSTLV     SAP Landscape Verification Wizard
ST-SER     701_2010_1     0002     SAPKITLOS2     SAP Solution Manager Service Tools
Then don't forget to perform step 5. After the installation steps.
Step 5 says this:
5. After the installation
              To activate SAP Solution Manager Enterprise Edition, the Enterprise Addon SM_APPLM has to be activated in the IMG of the Solution Manager System. This is done via IMG activity SAP Solution Manager->Configuration->Scenario-Specific Settings->Activate Solution Manager Enhancements.
            a) In the case of ST-400 SP15-SP17
            To use Extended Tracebility in Change Request Management activate BC-Set SOLMAN40_CHARM_CONTEXT_001 in transaction SCPR20
            b) In the case of ST-400 SP18 or higher
            The activation of BC-Set SOLMAN40_CHARM_CONTEXT_001 will be done automatically.
In my spro i don't have this options->
I see the route Activate Solution Manager Enhacements in SPRO -> Cross Scenario Settings
And in enterprise extension I only see ( SM_CRON, SM_QC_AD, SM_SSP,SM_SUPP_VAR)
I guess that this in SP24 is done automatically, but you said, that don´t forget the step 5 after installation.
update:I check for updates of SP and this add-on don´t have SP for now

Solution Manager enterprise edition.

Hi, all, How can I check if my version of solution manager is stardart or enterprise edition.
I need that information because in one of the presentation slides of the enterprise service "SAP Modification Justification Check"-
The prerrequisites are.
"Sap Solution Manager Enterprise Edition Must be available". Scope and Architecture of bussiness processes must be documented according to the Minimum Documentation standard.
The solution manager enterprise edition have any special component in system -> status??? or how can i check if i have the enterprise edition of SOLMAN..
Thanks.

Thanks a lot, i realize the installation following the standard add-on installation procedure!
Now i have the ST-ETP
ST     400     0024     SAPKITL434     SAP Solution Manager Tool
ST-A/PI     01M_CRM570     0000     -     Application Servicetools for CRM 500 - 7
ST-ETP     100     0000     -     SAP Solution Manager Enterprise Edition
ST-ICO     150_700     0025     SAPK-1507PINSTPL     SAP Solution Manager Implementation Cont
ST-LV     100     0001     SAPK-10001INSTLV     SAP Landscape Verification Wizard
ST-SER     701_2010_1     0002     SAPKITLOS2     SAP Solution Manager Service Tools
Then don't forget to perform step 5. After the installation steps.
Step 5 says this:
5. After the installation
              To activate SAP Solution Manager Enterprise Edition, the Enterprise Addon SM_APPLM has to be activated in the IMG of the Solution Manager System. This is done via IMG activity SAP Solution Manager->Configuration->Scenario-Specific Settings->Activate Solution Manager Enhancements.
            a) In the case of ST-400 SP15-SP17
            To use Extended Tracebility in Change Request Management activate BC-Set SOLMAN40_CHARM_CONTEXT_001 in transaction SCPR20
            b) In the case of ST-400 SP18 or higher
            The activation of BC-Set SOLMAN40_CHARM_CONTEXT_001 will be done automatically.
In my spro i don't have this options->
I see the route Activate Solution Manager Enhacements in SPRO -> Cross Scenario Settings
And in enterprise extension I only see ( SM_CRON, SM_QC_AD, SM_SSP,SM_SUPP_VAR)
I guess that this in SP24 is done automatically, but you said, that don´t forget the step 5 after installation.
update:I check for updates of SP and this add-on don´t have SP for now

Unable to Launch Photoshop CS5 (64-bit), Related to Adobe Application Manager

i am at my wits end. any help provided will be greatly appreciated.
i installed photoshop cs5 (i run windows 7 64-bit) normally after uninstalling my cs4 normally (no clean installation or whatnot) and this time i chose to exclude the 32 bit version since i wouldn't require it.
upon installation i try to launch the programme and it says that the Adobe Application Manager is required to start it, so i do a quick google and i download the Application Manager. now here's the problem.
when i try to launch the installation for the app manager all i get is a loading bar with installation initializing. this bar goes to completion but after that it just shuts on me and nothing else happens.
i have tried:
1) restarting (obviously)
2) extracting the installer to a different location
3) trying to run the clean installation procedure, but this results in further problems:
the clean install package came with instructions to install a installer cleanup utility provided by windows which is no longer being provided because of certain risks. having found that program somewhere else on the internet anyway i start it up and it gives me an error saying it can't find msizap.exe and fails to install anyway. i hence end up not having used the cleanup system at all.
solutions to either problem, the former especially will be greatly appreciated.
thanks in advance.
edit: reinstalling both 32 and 64 bit editions together results in 32 bit working and 64 bit still requiring the application manager. for the life of me i don't see why one requires it and the other doesn't.

I understand that you did not choose to put Photoshop 32 bit in C:, it just went there on its own.
function(){return A.apply(null,[this].concat($A(arguments)))}
zadragon wrote:
to optimise windows i have it installed to a small partition (this is my C:) and leave the remaining large portion (D:) for installs of all software.
Adobe software is known to work better when installed on C:. I think you may be experiencing that first-hand here.
Why have you partitioned your system this way? I'm curious, what do you believe you have optimized by doing this? In my experience, partitioning your system as you have done will net you more problems than performance. Even outside of applications you install, Windows itself will continue to expand over time (search for winsxs, for example, and of course there are Windows Updates and Service Packs).
I could see perhaps using a single super-fast limited C: physical drive, with programs and other files on another physical drive with a separate controller, improving performance - but I don't believe there's any way a drive that's been partitioned as you have described is going to help performance. And you should know that Microsoft has done many things (e.g., SuperFetch) to optimize performance when set up in a more typical fashion (on one big C: partition).
-Noel

Adobe Application Manager Enterprise Edition...

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