Adobe CC - My Accounting Horror Story - Help!

I had signed up with others in my department and was on CC for two months - no problems. Then in October, for some reason the charge to the credit card for my account didn't go through while everyone else's did. The department manager called and talked to someone. They supposedly cleared it up and withing the hour I received the invoice.
Days later, I noticed my CC began giving me expiration notices again. I called Adobe and had to wait for a call back. When the call came I told the lady the story and that I had the invoices in front of me to prove that we had paid.
I also mentioned what's odd is that if I sign on though Adobe.com it lists all three invoices. But if I linked from the 'Countdown' notice using the 'manage account' link it takes me to the Creative Cloud logon. I log on with the same account info and it shows only through September not my October invoice. It's like the two sites are not in agreement.
Anyhow, this lady didn't want any of the invoice information and said she escalate it to level 2. We scheduled a call back for 4pm EST today.
Long story short. I've been sitting here for a half hour getting angrier by the minute. No call has come yet and I'm not expecting it will.
Will someone from Adobe please help!? We paid our invoice, I am in the middle of a huge project, and I am being forced to spend an inordinate amount of time on the phone or waiting for a call, for something that is essentially an accounting problem on your end.
Help me!

In kind of the same boat...
Ordered in August, and has been renewing without issue until this morning (my billing date). Get an email from Adobe saying I'm being put on Free CC because they couldn't renew on my credit card. Called this morning (Nov 7), waited in queue for an hour only to have someone pickup the line and hang up. Called back, made a scheduled call-back request. Still nothing. (they are now 2 hours beyond their stated call-back latest time...)
Checked with my bank, no issues/blocks/alerts or anything else on the credit card, and it has been used today for another online transaction without issue.
Not-so-patiently waiting for a call back.
JD
I have invoices for Aug 6, Sept 6, Oct 6 and Nov 6 but I just clicked into one of the apps and get the "29 days remaining" countdown...

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