Adobe connect is showing maintenance

- Maintenance #21100 Started 9:30 AM - 2/10/2015 Maintenance started for the following: Adobe Connect - Meeting (NA11), Webinar (NA11), Recording Conversion (NA3, NA4, NA5, NA7, NA10, NA11), Telephony (NA3, NA4, NA5,

Do you have a question around this or are you just stating it? The status of the Hosted Connect environment can be found here at any time: http://status.adobe.com/ Adobe Connect is at the bottom.

Similar Messages

Adobe connect add in not showing up in Privacy Settings Mac OS X Yosemite

When I try to share a screen, I am told to click the ENABLE button. I'm taken to System Preferences where I navigate to the Privacy Settings, Accessibility, and I'm instructed to enable adobeconnectaddin. The problem is, adobeconnectaddin is not showing up in this window. I see Skype, which is not enabled, and that's all I see.
Any suggestions? Thanks in advance

As of March 9th, Mac OSX 10.10 will be supported.
Adobe wrote:
We are adding support for the following:
Client systems:
Mac OS X 10.10
Ubuntu 14.04
OpenSUSE 13.1
There isn't more information about what changes that means, but the release notes for 9.4 are here: Adobe Connect Help | Adobe Connect 9.4 Release Notes

Adobe Connect does not show tool pointer/cursor when sharing Photoshop...

I am an online instructor and one of the courses I teach is a Photoshop course. Each week I host a Live Lecture session where we use Adobe Connect to demonstrate techniques and tools in Photoshop CS6.
I am receiving several complaints from students because Adobe Connect does not correctly show my cursor/pointer when it changes for each tool in Photoshop. All the students see is an arrow with a small icon of a face/monitor.
This is confusing to the students, because I am trying to demonstrate how to use a tool and they are unable to see the actual tool. For example, when I select the brush tool - they should be able to see the brush circle as the cursor. I then demonstrate how to resize the brush - but they cannot see it. Another example is any of the healing/cloning tools. If I select the healing brush tool, they cannot see the circle (brush). I then demonstrate how to record a healing point by selecting the Option (alt) key - but again the students cannot see the pointer change to the crosshairs to record the healing point - as all they see is the arrow with icon at all times.
Students are complaining that they are not able to comprehend what I am demonstrating because they are not able to get the full affect of the demonstration without seeing it how it should be. Prior to switching to Adobe Connect, we used WebEx - which showed the students everything correctly as I was demonstrating it. I was amazed to learn that Adobe Connect does not show everything - especially since I am using another Adobe program within Adobe Connect - you would think they would be fully compatible and able to show everything.
Thank you

I just saw this option for the first time last week. Very exciting to see it finally in Connect! There is a small amount of lag for the viewers, but nothing that can't be compensated for.

Trade show magic interactive help needed with adobe connect 8

Please see my website http://www.magicduncan.co.uk - I am a trade show magician as per my website and was wondering if this can be incorporated into my site to create a webinar presentation? Can I do screen sharing using adobe connect 8 as this is one of the things I am exploring for a live trade show magic show based around technology.
Can anyone recommend any indepth tutorials regarding how to tame this mammoth but amazing new tool from adobe?!
Many thanks for your help in advance.

Moved to InDesign forum.
When you export you will note that you export an Adobe PDF. There's a reason for that.
Mac Preview is fine for a plain vanilla PDF but it ends there.
Bob

Ada cannot connect to adobe...showing error 100

ada cannot connect to adobe...showing error 100

Have Ada meet Adobe at the coffee shop in San Jose around the corner from the corporate offices
More seriously, what is ada? What version of Adobe Reader are you trying to use? What OS and/or device are you running Reader on? Adobe Reader runs on Macs, PCs, cell phones, etc. More information is needed.

Why my camera is showing black in Adobe connect and how can I fix this?

When I share my camera in Abobe Connect the image is all black. How can I fix this?

Try the forum for Adobe Connect.

Adobe connect screen share shows blank screen

Hello,
I am using adobe connect in Mac Lion. When I share my screen, the other people cannot see my screen, its just black. People cannot see any of my screen,
shockwave flash 11.1 r102
adobe connect pro version: connect_703_r25
Mac Lion
regards,
Ranjan

Not having the Screen Share icon sounds like they were a the Participant level of permissions in the room, and needed to be promoted up to Presenter or Host to be able to share their screen.
Here is a screen shot, with the Participant on the left and a Host/Presenter on the right:

How can I get my web cam to work in Adobe Connect ?

This is actually an end user's question that I am having trouble answering to...
We use Adobe Connect to give online language classes, the end user is one of the students.
I cannot find the right Support answer to give him.
Problem:
My camera does not work when I connect to Adobe's rooms but camera works fine with other software.
Even though I suspected my old camera was working fine, yesterday I went ahead and bought a new camera.
I thought perhaps my webcam software may have been a problem, so I bought a different type camera with different software.
Even after removing all the old software, same result:
I surmised the problem might be caused by my firewall and security software, so once I tried changing the permissions for Adobe, and my Webcam, but that didn’t work.
Another time, I restarted my computer right before class and then turned off my firewall completely so there would be no interference but to no avail. I’m totally perplexed.
Isn’t there anyone else experiencing a similar problem?   Has anyone else found a solution?
I run Windows Vista with McAfee Internet Security Software. I always reboot the computer before class and open no other programs other than Google Chrome.
I now have a brand new Microsoft LifeCam Cinema Camera with LifeCam 3.5 Webcam Software.
I test my camera before going online. It always works fine.   Then I shut down the camera program and login into class.
When I “connect webcam” in the room, the light on my camera comes on (suggesting that it is ON), but only a black image is transmitted to the room.

Check to see if you have Google Voice installed. If so, remove it and see
if your problem vanishes. If not Google Voice, check to see if you have
any other communications software which interacts with your cam and
disable it. This was the problem I had with a similar problem on a Mac.
MosesJOI <[email protected]>
10/13/11 12:08 PM
Please respond to
[email protected]
To
jsb152 <[email protected]>
cc
Subject
How can I get my web cam to work in Adobe Connect ?
Re: How can I get my web cam to work in Adobe Connect ?
created by MosesJOI in General Discussion - View the full discussion
Thanks a lot Heyward for the swift reply !
I sent the advice out to the end user, but unfortunately this wasn't the
solution.
His reply is below :-
The default resolution of my new camera is already set at 640x360, but I
went ahead and tried several lower resolutions (e.g. 424x240; 320x240; and
160x120) but none worked in the room - camera still showed up as black
blank screen. Also, as far as I can tell, I don’t have the option of
adjusting the frame rate.
I started playing around with my Internet Security Settings to see if they
might be playing a role. So far, all to no avail.
Hmm...quite a tricky one - webcams always are - maybe if he can find a way
to adjust the frame rate (?).
He's going to fiddle about with the settings a bit more and see if
something does the trick.
If anyone has had a similar problem and found an ingenious solution,
please jot on a note on this thread.
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either
reply to this email or visit the message page: [
http://forums.adobe.com/message/3969561#3969561]
To unsubscribe from this thread, please visit the message page at [
http://forums.adobe.com/message/3969561#3969561]. In the Actions box on
the right, click the Stop Email Notifications link.
Start a new discussion in General Discussion by email or at Adobe Forums
For more information about maintaining your forum email notifications
please go to http://forums.adobe.com/message/2936746#2936746.

Where can I download old version of adobe connect mobile app?

We are using old version of Adobe connect Pro (version <7.5)
The recent version of Adobe connect mobile app does not work with our server.
I want to get old version of adobe connect mobile app.
Thanks,
JD Park

If you are producing software how do you detect the Firefox version and show whether or not it is compatible ? You may be interested in http://hacks.mozilla.org/2012/01/firefox-goes-2-digit-time-to-check-your-ua-sniffing-scripts/
If you are, or your clients are in a corporate environment there is a possibility that Firefox ESR will be in use.
* https://wiki.mozilla.org/Enterprise#How_to_Participate_and_Post
* http://www.mozilla.org/en-US/firefox/organizations/
My understanding is that ESR has been brought out primarily to deal with this sort of problem ensuring software may be certified in an enterprise, and does not change as often (so it will remain as Firefox 10 with point releases for a while).

Adobe Tech told me HONESTLY that Adobe Connect will NOT work like the Adobe site demo

I am seconds away from subscribing to gotomeeting.com (Which is a GREAT and REALLy easy to use product).
I really want the white board featues, etc. At first I could NOT connect at all...then with an Adobe TEch (FROM INDIA) online with me (very patronizing to me also, by the way). I could connect and when I clicked on "Share My Screen" the adobe connect window minimizes itself and becomes useless to me.
I was told that the tech COULD see my screen. I asked how I would know that. He ACTUALLY told me that the ONLY way I could see the CONNECT window and see all the participants, let other share screens and see and use the whiteboarding is to GET A SECOND COMPUTER!!!!
I HAVE TO USE TWO COMPUTERS in order to use the features demo'd in the demo video.
Isn't that the MOST obsurd thing you could tell someone. AND if it is true, what a piece of carp program.
Too bad, the product does not remotely work like the demo
AND even worse, the tech support has NO IDEA how to use this product and told me IN THESE WORDS that the product DOES NOT REALLY DO WHAT THE DEMO SAYS IT DOES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What a nightmare!

Wow ... well all I can say is I've been using Connect for 2 years for remote training and for webinars and all sorts of stuff, and in general I'm thrilled with it. I've used the freebie ConnectNow service (via Acrobat.com), the $39.95/mo. Connect Standard account (hosted, up to 15 participants), and for the past 1.5 years, the Connect Pro account, also hosted.
When you are sharing your screen, you don't see any of the Connect "room" interface; all you see is your screen. This is how most of the services work in my experience. If you're just showing a Powerpoint demo that you've uploaded to your account previously, then you *can* see the panels etc. in the Connect room.
Almost all of my demos/webinars/training involved me sharing my screen, so yes, I do connect a second laptop to the room, logging on as a guest, so I can see what my participants see, and I can see what the lag time is. I don't think that's out of the ordinary.
I started using Connect after nightmares with WebEx and other services. It's really important to me that everything works equally on Macs as well as Windows; and so far Connect is great that way.
I do agree the Support is a pain and Connect is missing some features. But all in all it's been nice and stable for me and my clients. You should check out http://connectusers.com; there are wonderful forums and expert users and tutorials over there.
AM

Adobe connect 9 add-in has stopped working

Adobe Connect 9 stops when I share an application on the screen.
I have the following version of Flash Player 11,5,502,110 installed and Firefox 16.0.2 on Windows 7
Any solutions?

This has happened to us 6 times in the last 10 days. What if we need to use screen sharing, show videos, and PowerPoints -- how do we solve this problem?

Adobe Connect 9 for hosted accounts

We have a hosted Adobe Connect account. We were notified that our hosted account would be upgraded to AC9 automatically on December 9th, but AC9 features are not enabled. What does our Administrator have to do to enable Adobe Connect 9 new features?

You asked durrning Adobe's shutdown week, so the answer is slow in comming. As I recall, I had to log out and log back in for the new version 9 features to wake up, but it may have been a browser cookie issue. If you truly don't have Connect 9 (you can double check by mousing over the "Help" link on the login page and it will show your version of Connect), then you should call support at 800-945-9120.

Adobe connect 9.3 pdf & ppt recording problem

i have adobe connect 9.3 and 9.1.2 on premise
i installed in my own server
my problem is the ppt and pdf in share pod does not show in the recording .
any thing show well in recording but when i share pdf or ppt in the share pod it does not appear in the recording and share pod remain blank in recording
what is the issue ?
thank you

That suggestion makes sense and likely works, but only if the user is on a machine that will allow them to use Reader. I'm sending this out to a lot of teachers, who are using machines either at school, or are school-issued machines, and they don't have the admin privileges to install software-- even Reader.
so my problem is, if they are stuck on a machine without Reader, and without the possibility of having Reader... it's just not going to work because Preview can't handle these functions.
And, since that is not an acceptable answer with what I'm trying to do... I will find another way to create/submit forms. I think there are some online possibilities I will have to make work.
very, very disappointing and frustrating.
Kristi

Adobe Connect 9 on premises: how to give public access to a meeting recording?

We are using Adobe Connect 9 Pro on premises. We record meetings. Is there any way to make the meeting available to public viewers without forcing a logon? Thanks.

Sameer,
Thanks very much for your offer. Here is a link, and I believe it will ask you to log in:
https://orca.uchastings.edu/l8wsn9i1u17/
Here is a screenshot showing that the meeting is "public":
Thanks again!

Intermittent video problem on Adobe Connect Pro

Hi,
I have this intermittent video problem on the Adobe Connect pro server. The video connent sometime display blank even though it showed playing in the status bar and I can hear the audio part of it. Do someone have similar problem as mine?
Thanks

I've had to "cache" uploaded videos by playing them shortly before the audience will see them. For me, the cache holding time when using Adobe's servers is about 5 minutes.

Adobe connect is showing maintenance

Similar Messages

Maybe you are looking for