Adobe Illustrator CC immediate shut down after opening :(

I've had this problem since I got back to win 7 sp1 pro from win 8.1 pro. (im sure it doesnt happen cuz of this)
Illustrator CC v17.1 (64bit) opens and (crashes) closes really quickly so I cant do anything.
It happens when I open the program as well as when I open a .ai or .eps file.
Sometimes I get to keep it open by clicking the edit tab but then as soon as I leave that it closes.
It's driving me mad. I've uninstalled and reinstalled several times (i mean deep uninstall with Revo Uninstaller) removing even registry entries and leftover folders. It is still the same ****. My drivers are all updated and win 7 updated with the latest updates.
Pc Configuration: (however, as far as I know the issue doesn't have to do with these specs)
2.3Ghz Intel i5
6 GB RAM
Intel Graphics 3000
Help Please. I have Illustrator licenced yet I cant use it.
Even when I try to install and leave trial version still the same.

fabiocimo,
Should I try the Cleaner Tool. Will it interfere to Photoshop and Dreamweaver installations?
It has been used countless times for cleaning up single applications, with no outcry about any real issues.
As far as I know, it will only interfere with files that are common to the uninstalled application and those still installed, and those files will be restored with the reinstallation.
You may have a look at this search term over in the Creative Cloud Download & Install forum:
http://forums.adobe.com/search.jspa?start=0&q=cleaner%20tool&peopleEnabled=true&containerT ype=14&container=4786&dateRange=all&rankBy=date

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