Adobe InDesign works on some/not all users on server

Adobe says this is a Mac server issue....
We have a site license for Adobe CS2 and all users have permission to use the software. It is a classroom situation with a G5 OS 10.4 server, and 35 G5 OS 10.4.8 user stations. When students tried to open InDesign for the first time today, out of a class of 33, all but 5 we able to open the program. For 4 or 5 students in each class, the rainbow ball kept twirling and twirling, so we had to force quit InDesign. This happened on different hard drives in each class so it doesn't seem to be the local HD issue. Students logged out, moved to different computers, logged in and the same problem occured. I deleted InDesign prefs and still they couldn't open the program.
Any suggestions....

Hi. If it happens to hang while SING is initializing, then give write permissions to the SING directory. In Terminal, as super user, type:
sudo chmod -R urwX,g+rwX,orwX /Library/ApplicationSupport/Adobe/SING
have fun
gerd

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If you had asked before you did this I would have told you not to move to Mavericks unless you were prepared for problems. I’m not a proponent of upgrade installations for operating systems and there’s no way to eliminate that as the cause.
That said, before you start erasing the whole machine, try uninstalling CS6 and then reinstalling it. You might want to run the cleaner tool after the uninstallation.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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if this helps, please rate

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The site/page:
http://aurora.comeze.com/home.htm
The stylesheet (style.css):
http://aurora.comeze.com/style.css
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Summary of issues #1 through #5:
Code errors galore:
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Faurora.comeze.com%2Fhome.htm
Photoshop generated HTML.
20th century table based layout with endless spacer gifs.
START OVER
From Tables to CSS Web Design Part 1 -
http://www.adobe.com/devnet/dreamweaver/articles/table_to_css_pt1.html
From Tables to CSS Web Design Part 2 -
http://www.adobe.com/devnet/dreamweaver/articles/table_to_css_pt2.html
=========================
DW Starter Pages (CSS Layouts)
http://www.adobe.com/devnet/dreamweaver/articles/introducing_new_css_layouts.html
=========================
Taking a Fireworks (or Photoshop) comp to a CSS Layout in DW
Part 1 - Initial Design
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt1.html
Part 2 - Markup preparation
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt2.html
Part 3 - Layout and CSS
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt3.html
========================
HTML & CSS Tutorials - http://w3schools.com/
Learn CSS positioning in 10 Steps
http://www.barelyfitz.com/screencast/html-training/css/positioning/
How to Develop with CSS?
http://phrogz.net/css/HowToDevelopWithCSS.html
========================
Code Validation Tools
CSS - http://jigsaw.w3.org/css-validator/
HTML - http://validator.w3.org/
Best of luck,
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/

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This question was solved.
View Solution.

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“I am an HP Employee“
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Adobe InDesign works on some/not all users on server

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