Adobe Muse Contact Form not sending submissions to my email

I have been trying to troubleshoot this for a few days now and still no luck. This email in Muse is from my hosting site and everything so that's not the problem. Any help would be greatly appreciated. Thanks!

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Adobe Muse Contact Form is not sending messages

Hi, I have a website live, created with Muse CC and hosted on Adobe Business Catalyst. The domain used is from GoDaddy. I have made a contact form and have linked 3 different emails to the form to receive inputed messages. I have tried many times to send info using the contact form, testing to see if it would send to any of my emails. I have not been able to receive any messages so far and have even looked in the spam and junk folders on all 3 email accounts(yahoo, gmail, and outlook) and nothing has been received. Any help would be greatly appreciated. I would like to use this site but cannot until this is fixed.

Have you already contacted BC support for this issues, if yes then please provide me the ticket number , I will have a look.
If not then please join live chat with BC support team.
Thanks,
Sanjit

Adobe Muse - Contact Forms State not changing

Hey. So I've been playing around with Muse's contact form and changing the aesthetics of the forms (rounded corners, size, text color etc) up to when I came to changing the State of the contact boxes. They seem to show to work perfectly fine in the design mode when you check all rollover states, but when you preview the site in the browser or even in Muse's Preview mode, the changes don't seem to be exactly how you thought they would be. Specifically, I changed the alignment of the text in the box from left to centered, yet the normal state keeps it left (and italicized, which is default). Anyone know the fix to this?

Like I said, I made sure I changed all the states to the ones that I wanted yet the preview doesn't show the states as I wanted. My text box has left aligned text when i've made sure to center it several times.
This is what it looks like in the design mode in Muse. (Don't mind the Email/Password, I'm just designing, not for functionality.)
This is what it looks like once previewed in a browser. Upon clicking and submitting the text aligns in left as well.

April 1 2013 - contact form not sending - need a review of code - see below

i have a html5 responsive design for website - tested out the contact page and the [email protected] email links in the about and at bottom of website in dreamweaver CS5 on my computer and it works - these do not work when tested from iphone or other computer - can you review the code below and provide any soultions to get the email links and the contact page to work?
<div class="space"> </div>
        <div class="clear"> </div>
        <div class="clear"> </div>
      </div>
    </div>
    <div class="page" id="contact">
      
      <h3 class="page_title"> Let's Get Started</h3>
      <div class="page_content">
        <fieldset id="contact_form">
          <div id="msgs"> </div>
          <form id="cform" name="cform" method="post" action="">
            <input name="name" type="text" class="whitetextcontent" id="name" onfocus="if(this.value == 'Full Name*') this.value = ''"
                            onblur="if(this.value == '') this.value = 'Full Name*'" value="Full Name*" />
            <input name="email" type="text" class="whitetextcontent" id="email" onfocus="if(this.value == 'Your Email Address*') this.value = ''"
                            onblur="if(this.value == '') this.value = 'Your Email Address*'" value="Your Email Address*" />
            <input name="subject" type="text" class="whitetextcontent" id="subject" onfocus="if(this.value == 'Subject*') this.value = ''"
                            onblur="if(this.value == '') this.value = 'Subject*'" value="Subject*" />
            <textarea name="message" class="whitetextcontent" id="message" onfocus="if(this.value == 'Your Message*') this.value = ''"
                            onblur="if(this.value == '') this.value = 'Your Message*'">Your Message*</textarea>
            <button id="submit" class="button"> Send Message</button>
          </form>
        </fieldset>
        <div class="clear"> </div>
      </div>
    </div>
    <div class="footer">
      <p><a href="mailto:[email protected]">© 2013 Karen P White Design, LLC</a></p>
    </div>
</div>

greetings everyone -
thank you for your quick replys - i reviewed and did some digging .....
to answer some of your Qs:
J Carp: thanx for noting the blank between""   i found a contact.php file and added "[email protected]" between the "" so it would point to the PHP script that processes the form.
M summers: the forms code is in php for the contact forms subscription. index html for the main page and contact.php for form part
Nancy O - not sure i understand this fully "
"mailto: links only work on devices that have dedicated e-mail software installed on them. If the end user doesn't have e-mail software, the mailto link does nothing.".... "
Best practice is to use a form-to-email processing script that hides your address from robots and has spam prevention built in.
Contact your web host. Many hosts provide scripts on their servers which you can activate through your Admin Panel or by referencing the script in your form's action attribute.
     <form action="path-on-server/form-to-email-script.php">"
BUT it helped me to see that i had to dig and look for other files that needed editing. thanx
i have done testing from different browsers on different computers for the contact form send/submit page and it is working so far.
thank you all for this information - it all has helped. i will be reviewing the email "mailto" href link now to see if that works....
KPW

Please help !! Contact form not sending mail

www.concretegta.com
in the contact us page i have made a little contact form, but i am not recieving mail to my email. Can someone please help, http://www.concretegta.com/contact.html is where the form is.
this is the coding for the php
<?php
$mailto = '[email protected]' ;
$subject = "Feedback from General Concrete Solutions" ;
$formurl = "http://www.concretegta.com/contact.html" ;
$thankyouurl = "http://www.concretegta.com/emailsent.html" ;
$errorurl = "http://www.johnsmith.com/oops.html" ;
$email_is_required = 1;
$name_is_required = 1;
$comments_is_required = 1;
$uself = 0;
$forcelf = 0;
$use_envsender = 0;
$use_sendmailfrom = 0;
$smtp_server_win = '' ;
$use_webmaster_email_for_from = 0;
$use_utf8 = 1;
$my_recaptcha_private_key = '' ;
// -------------------- END OF CONFIGURABLE SECTION ---------------
define( 'MAX_LINE_LENGTH', 998 );
$headersep = $uself ? "\n" : "\r\n" ;
$content_nl = $forcelf ? "\n" : (defined('PHP_EOL') ? PHP_EOL : "\n") ;
$content_type = $use_utf8 ? 'Content-Type: text/plain; charset="utf-8"' : 'Content-Type: text/plain; charset="iso-8859-1"' ;
if ($use_sendmailfrom) {
ini_set( 'sendmail_from', $mailto );
if (strlen($smtp_server_win)) {
ini_set( 'SMTP', $smtp_server_win );
$envsender = "-f$mailto" ;
$fullname = isset($_POST['fullname']) ? $_POST['fullname'] : $_POST['name'] ;
$email = $_POST['email'] ;
$comments = $_POST['comments'] ;
$http_referrer = getenv( "HTTP_REFERER" );
if (!isset($_POST['email'])) {
header( "Location: $formurl" );
exit ;
if (($email_is_required && (empty($email) || !preg_match('/@/', $email))) || ($name_is_required && empty($fullname)) || ($comments_is_required && empty($comments))) {
header( "Location: $errorurl" );
exit ;
if ( preg_match( "/[\r\n]/", $fullname ) || preg_match( "/[\r\n]/", $email ) ) {
header( "Location: $errorurl" );
exit ;
if (strlen( $my_recaptcha_private_key )) {
require_once( 'recaptchalib.php' );
$resp = recaptcha_check_answer ( $my_recaptcha_private_key, $_SERVER['REMOTE_ADDR'], $_POST['recaptcha_challenge_field'], $_POST['recaptcha_response_field'] );
if (!$resp->is_valid) {
header( "Location: $errorurl" );
exit ;
if (empty($email)) {
$email = $mailto ;
$fromemail = $use_webmaster_email_for_from ? $mailto : $email ;
if (function_exists( 'get_magic_quotes_gpc' ) && get_magic_quotes_gpc()) {
$comments = stripslashes( $comments );
$messageproper =
"This message was sent from:" . $content_nl .
"$http_referrer" . $content_nl .
"------------------------------------------------------------" . $content_nl .
"Name of sender: $fullname" . $content_nl .
"Email of sender: $email" . $content_nl .
"------------------------- COMMENTS -------------------------" . $content_nl . $content_nl .
wordwrap( $comments, MAX_LINE_LENGTH, $content_nl, true ) . $content_nl . $content_nl .
"------------------------------------------------------------" . $content_nl ;
$headers =
"From: \"$fullname\" <$fromemail>" . $headersep . "Reply-To: \"$fullname\" <$email>" . $headersep . "X-Mailer: chfeedback.php 2.16.2" .
$headersep . 'MIME-Version: 1.0' . $headersep . $content_type ;
if ($use_envsender) {
mail($mailto, $subject, $messageproper, $headers, $envsender );
else {
mail($mailto, $subject, $messageproper, $headers );
header( "Location: $thankyouurl" );
exit ;
?>

>? i dont understand why there would be secuirity
>risks... did i do something wrong??
Most of the time McAfee SiteAdvisor gets it right but it's not perfect. It's possible there is something suspicious on your site but if you think everything is ok request a review:
https://www.siteadvisor.com/analysis/recommendchanges/?url=http%3A//www.concretegta.com/

Muse Contact Form Not Taking Inputs

Hi there,
Could anyone shed some light as to why my contact forms (http://www.excelenvironmental.co.uk) are not taking inputs on the name, email and phone no fields? I am using the built in business catalyst forms - ecommerce package. Any help would be gratedully received.
Thanks

Hi
I have tried to test the form placed in contact page and it works fine.
User information is submitted and thank you message is displayed on submission.
Please clear browser cookie and try again or check with a different browser.
If you are still facing the same issue, provide details such as browser and version details.
Thanks,
Sanjit

Adobe Muse Contact form BUG!

The Phone Number field takes Alph-Numeric value where it SHOULD be only Number. When I am using the form in Mobile handset/ browser, and I click this field only NUMERIC keypad should open. But in this case Alpha Numeric Keypad opens up.
Please fix.
Thanks
-Tridib Ghosh
http://www.tridibghosh.com

I think this forum is bogus... No moderator follow these threads... Atleast there should be some level of acceptance that a bug is registered.

Adobe muse CC contact form not emailing correctly

the adobe muse contact form not emailing to address in form. it's correct within form, link in Muse, and the address is correct within web hosting files. please advise. thx

Responded to your other thread - http://forums.adobe.com/message/5555450#5555450.
Thanks,
Vinayak

Why does my contact form not work either muse or my own html coded form?

I used the muse contact form and uploaded the website to my host but it does not send emails... it says it has sent but nothing arrive to email account.
Then i decided to remove the muse contact form and use my tried and tested EmailMeForm html embed code which works. BUT........... if i look on preview the contact form stays in the correct position on the page. when i upload to the host the contact form moves up the page.
can somebody help?

Hi,
When I first enabled my Muse contact form, it reported that the email was sent but I didn't receive the email. I discovered the emails were going to my spam folder. This was when I used my own domain email address--the same domain as my Muse website. When I put my Gmail address into the contact widget, the messages arrived in Gmail as expected.
I am able to receive messages in my initial email account (my domain name) by creating a message rule. I also found that you can use two email addresses in the contact widget form, separating them with a comma: [email protected],[email protected]
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Adobe Muse CC Form for third party hosting servers

I start using the new adobe muse cc forms for third party hosting servers and i have this website for one of my customers i create a CONTACT FORM on the website and when try to submit it says "server encontered an error" i chat with adobe support they send me a URL with the options to fix my problem and then when i run this URL "http://mistercoffeediaz.com/scripts/form_check.php" everything is working fine. Please any somebody help me how to work this issue around. THKS..

Responded to your other thread - http://forums.adobe.com/message/5555450#5555450.
Thanks,
Vinayak

Why is my php form not sending to my e-mail?

Here i have the code for my .php document and the code for my html. Why is the form not sending to my e-mail ([email protected])? At one point I had the form sending to my e-mail, but the information that was filled out was not appearing. Now no email is being sent at all. I tried a contact-us.php page with the php email code in the same document and now have the information in seperate documents, but I am getting the same results every which way. I need help I have been checking this over for hours and looking up solutions online but it all is very confusing. PLEASE HELP!
send.php
<?php
if ($_POST['parse_var'] == "contactForm") {
          $emailTitle = 'Scheduele In Home Consultation or General Question';
          $yourEmail = '[email protected]';
          $firstName = $_POST['FirstName'];
          $lastName = $_POST['LastName'];
          $phoneNumber = $_POST['PhoneNumber'];
          $emailAddress = $_POST['EmailAddress'];
          $Message = $_POST['Message'];
          $body = <<<EOD
<br><hr><br>
          First Name: $firstName <br />
          Last Name: $lastName <br />
          Phone Number: $phoneNumber <br />
          Email Address: $emailAddress <br />
          Message: $Message <br />
EOD;
          $headers = "From: $emailAddress\r\n";
          $headers .= "Content-type: text/html\r\n";
          $success = mail("$yourEmail", "$emailTitle", "$body", "$headers");
          $sent = "Thank you! Your message has been sent.";
?>
contact-us.html
      <form action="send.php" method="post" name="contactForm" id="contactForm">
        <table width="75%" align="left" cellpadding="5" id="contactustable">
          <tr>
            <td><label for="FirstName"></label>
              <span id="sprytextfield1">
              First Name<br>
              <br>
              <input type="text" name="FirstName" id="FirstName" value="<?php print "$firstName"; ?>">
            <span class="textfieldRequiredMsg">Please enter your first name.</span></span></td>
          </tr>
          <tr>
            <td> </td>
          </tr>
          <tr>
            <td><label for="LastName"></label>
              <span id="sprytextfield2">
              Last Name<br>
              <br>
              <input type="text" name="LastName" id="LastName" value="<?php print "$lastName"; ?>">
            <span class="textfieldRequiredMsg">Please enter your last name.</span></span></td>
          </tr>
          <tr>
            <td> </td>
          </tr>
          <tr>
            <td><label for="PhoneNumber"></label>
              <span id="sprytextfield3">
              Phone Number<br>
              <br>
              <input type="text" name="PhoneNumber" id="PhoneNumber" value="<?php print "$phoneNumber"; ?>">
<span class="textfieldInvalidFormatMsg">Please enter your phone number.</span></span></td>
          </tr>
          <tr>
            <td> </td>
          </tr>
          <tr>
            <td><label for="EmailAddress"></label>
              <span id="sprytextfield4">E-mail Address<br>
              <br>
              <input type="text" name="EmailAddress" id="EmailAddress" value="<?php print "$emailAddress"; ?>">
            <span class="textfieldRequiredMsg">Please enter your e-mail address.</span><span class="textfieldInvalidFormatMsg">Example: [email protected].</span></span></td>
          </tr>
          <tr>
            <td> </td>
          </tr>
          <tr>
            <td height="255"><label for="Message"></label>
              <span id="sprytextarea1">
              Message:<br>
              <br>
              <textarea name="Message" cols="85%" rows="12" id="Message"><?php print "$Message"; ?></textarea>
            <span class="textareaRequiredMsg">A value is required.</span></span></td>
          </tr>
          <tr>
            <td> </td>
          </tr>
          <tr>
            <td><input type="submit" name="Reset" id="Reset" value="Reset">
              <input type="hidden" name="parse_var" id="parse_var">
            <input type="submit" name="Submit" id="Submit" value="Send Message"></td>
          </tr>
          <tr>
            <td><?php print "$sent"; ?></td>
          </tr>
        </table>
      </form>

tonyb1117 wrote:
It works! Thank you very much for pointing that out "bregent" and "osgood_". I have one more small problem though, when signing out my contact form the phone number field does not accept any phone number?
              <input type="text" name="PhoneNumber" id="PhoneNumber" value="<?php print "$phoneNumber"; ?>">
<span class="textfieldInvalidFormatMsg">Please enter your phone number.</span></span></td>
Any solutions?
I don't know anything about Spry validation of form fields but I think it requires you to set the type of validation, i.e., text, email, number.
Have you looked in that direction.
I presume what youre saying is when you hit send you get a red message saying phone number is not valid or something along those lines?

Spam Email via MUSE Contact Form

I've been experiencing a high volume of spam via my MUSE contact form on one of my websites. I know that the captcha tool is available but only if I use the Business Catalyst hosting. Using BC hosting is not an option for this website. Do you have any suggestions or solutions?
-Ben

You can use the module {module_visitoripaddress} which displays the IP address of the visitor on pages ,with form you would need to insert an input field ( custom field )
<input type="hidden" name="BCNAMECODE" value="{module_visitoripaddress}">
In addition I would also suggest to enable harder captcha which will lower down the spam submission.
http://take.ms/V9isQ
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