Adobe Reader 9.4.5 - Patch could not be open

I have Adobe Reader 9.4.5 installed. On the administrater side I can print from Adobe but use side I can NOT. When I try to reisntall ore remove it I get the message
THis patch package could not be opened. Verity that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package
Please Help
THanks

You can remove the corrupted installation using the Windows Installer CleanUp Utility.

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Updated to adobe reader 11.0.09 i could not print any PDF file

reader prompts " The document could not be printed. There were no pages selected to print." I tried to uninstall and install adobe but still cannot print. Please help.

What is your operating system?

Adobe Reader Updater - Error 1402. Could not open key:

Adobe Reader Updater, error 1402, could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opt
I might have accidently discontinue. Can any body help me????

Hi,
It looks like you do not have access to the registry key mentioned i.e. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\Optional Components\IMAIL.
This might be due to the fact that you may not be added to the Administrators group or the registry key has been denied access explicitly to a group that you may be part of.
People in my network setup were facing the same issue, and we fixed the same using Microsoft's "subinacl" tool. You can follow the below mentioned steps to rectify your issue as well:
1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
2. Install the same by double clicking on the "subinacl.msi" just downloaded.
3. Open Command Prompt window through the Run Dialog Box (Start -> Run and type "cmd" and click OK)
4. In the Command Prompt window, type in the following commands:
i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opti onalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
You should see some processes happening on your screen. After the process ends, retry the update operation you were originally trying to perform. Hopefully, it should succeed now.

I get a notice from ADOBE READER X: windows installer service could not be accessed. This can occur

if the Windows Installer is not co
rrectly installed. Contact your
support personnel for assistance.
" What does this mean and what do
I do about it?

Sounds like you need to repair the Windows Installer Service.
See http://blogs.msdn.com/b/astebner/archive/2006/07/20/673408.aspx
tt2

1250737 - SMMS: Trace file dev_ms could not be opened

Hi All,
"1250737 - SMMS: Trace file dev_ms could not be opened"
I have this error in smms on a CRM 7.0 W2k8 Failover Cluster, but the snote does not apply due to the version. Everything works, so I think it's not Security related.
Could you please help me in finding the root cause for the above error.
Thanks,
Rudolf

Hi Chetan,
according to smms (goto/Trace level/increase, decrease) it seems, that he trace level could be changed in every combination where CI/DI/ASCS are running (see investigations below):
But by chance I found the following (1.):
1. If only DI is started I can read the dev_ms via smms, when ASCS was on the "DI"-Node -> neither (I)* nor (II)*
- Moving ASCS to the "CI"-Node, ms_dev was not found -> (II)*
*Compared with Note 1250737:
(I) using CI -> dev_ms could not be opened (due to M in CI "dev_ms on C":)
(II) using Application-Server not on the "ASCS-Node" -> dev_ms not found (absolute Path used instead of share)
2. If only CI was started, dev_ms could not be opened, regardless where the ASCS is running -> (I)
3. Both Application-Server running and ASCS on "CI"-Node:
- logged on DI for smms trying reading dev_ms via DI -> dev_ms not found (II)
(logged on DI for smms trying reading dev_ms via CI -> dev_ms not found (II))
- logged on CI for smms trying reading dev_ms via DI -> dev_ms could not be opened (I)
(logged on CI for smms trying reading dev_ms via CI -> dev_ms could not be opened (I))
4. Both Application-Server running and ASCS on "DI"-Node:
- logged on DI for smms trying reading dev_ms via DI -> dev_ms could not be opened (?)
(logged on DI for smms trying reading dev_ms via CI -> dev_ms could not be opened (?))
- logged on CI for smms trying reading dev_ms via DI -> dev_ms could not be opened (I)
(logged on CI for smms trying reading dev_ms via CI -> dev_ms could not be opened (I))
I don't know if it's really related to note 125073, maybe it has something to do with access violation: why is (1.) working, and (4.) not?
Thank you very much for your effort
Regards
Rudolf

When I attempt to install Adobe Reader, I get the message, "This patch package could not be opened."

Any idea of what I need to do?

Thanks for your interest in my problem. My operating system is Windows
XP. I had an older version of Adobe Reader installed, but recently, my
computer became unable to view pdf files. So I decided to try to update
my version of Adobe Reader. Somewhere in the process, it was suggested
that I delete previous versions of Adobe Reader prior to installing the
new version, so that's what I did. Now when I try to download and
install the version 9 of Adobe Reader, I get the message that , "The
patch package could not be opened."
On Sat, 31 Jul 2010 20:05:52 -0600
=?UTF-8?B?yofJkGIgybnJmXXJmWxsxLHKjQ==?= <[email protected]> writes:
What is your operating system?
Do you have an older version of Adobe Reader already installed?
>

Error applying Adobe Reader 11.0.07 patch - "Error 2762. Cannot write script record. Transaction not started"

I have a problem applying the "adobe reader 11.0.07" patch. I have downloaded "AdbeRdrUpd11007_MUI.msp" from Adobe site and tried applying the patch using the command.
The following error is prompted
"Error 2762. Cannot write script record. Transaction not started" at the end of installation, But the version is updated to "11.0.07" in ARP.
This error is mainly related to custom action sequence in "Execute sequence".
I have created logfile and checked. it points to the custom action - "CreateAcroPDFRegForIE11".
Could someone help me resolve this issue?
Thanks in Advance..

Hello Kashif,
Find the answers below:
1) How did you install reader MUI for example by running setup.exe or through an AIP or may be via SCCM or GPO? Any customizations during first install?
     package is for SCCM and the Installation is carried through msi . AIP
2) Which version of Reader MUI do you have installed curently?
     Adobe Reader 11.0.05
3) Which command did you use to run the patch?
     msiexec /p AdbeRdrUpd11007_MUI.msp
4) Did you run the patch from an elevated command prompt?
     Yes
5) Which OS version are you at?
     Windows 7 64 bit
Am unable to share the log file, am just copying the lines where the installation stops and prompts error:
MSI (s) (24:20) [11:26:44:071]: Doing action: CreateAcroPDFRegForIE11
Action start 11:26:44: CreateAcroPDFRegForIE11.
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2762
MSI (c) (80:E8) [11:26:44:243]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 2762.Cannot write script record. Transaction not started.
MSI (s) (24:20) [11:33:58:305]: Product: Adobe Reader XI (11.0.07) MUI -- Error 2762.Cannot write script record. Transaction not started.
Action ended 11:33:58: CreateAcroPDFRegForIE11. Return value 3.
Thanks In Advance..

Adobe Reader 9 will not install reporting installatiom package could not be opened

I have WIN XP PRO with SP3. This is a new machine and is running beautifully except Adobe Reader 8 or 9 will not install.
At about 94% done the Adobe Download manager stops and shows the following Windows Installer message
The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package.
Of course when I click OK. I get the message from the downloader that "Installation operation completed successfully". Which of course is not true.
Can any one explain what is happening, and how I should address?

Thanks for the help. Your solution to unregister and register msiexec did not resolve the problem, but it got me thinking and I continued looking down this line of thought through the Microsoft KB articles. There I found a comment per security rights authorization. I had been using an account with administrator rights, but I tried again using the actual administrator account. This worked fine. Adobe 9 is installed and running.

Uninstall Reader X - Patch package could not be opened.

I am trying to uninstall Reader X in hopes that when I reinstall it some other issues will clear up. However, when clicking remove or update in Control Panel, I get the same result. "This patch package could not be opened...." Same message I have seen in a host of other postings.
Can I follow the same general instructions for manual uninstall that are in the knowledge base for Reader 8? Are there any additional steps/registry modifications? I am running XP/SP3.

You could try using the Windows Installer Cleanup Utility to remove all traces of any existing versions of Reader. This utility is no longer supported by Microsoft because it can conflict with Win 7, but you can still find it in sites like http://majorgeeks.com/download.php?det=4459

Adobe reader 9.1.3 patch package wont open

Hi everybody i am having a problem with adobe reader 9.1.3
If i click on the icon in start menu/all programs/adobe reader, i get a message (problem with shortcut,this patch package could not be opened. Verify that the patch package exists and that you can access it,or contact the application vendor to verify that this is a valid windows Installer patch package)
iI tried to uninstall it from add remove and i get the same message.
If i try to download it from (www. adobe.com) i get the same message,i even tried system restore still nothing i downloaded windows cleanup and it did not work for me, c cleaner not better. So now i dont know wath to do i hope i dont have to reinstall windows cause i just did a few weeks ago.
Thanks for your help in advance. hope someone can help me.

Hi again i just wanted to say a real big thank you to you for helping me with my issue with adobe reader 9.1.3.
The windows installer clean up you have gave me worked its now gone from add/remove programs but i will still use foxit it s doing the job for now.
again a real BIG thank you and i hope you have a good day.

Adobe Reader 9.5.4 patch package

keep getting message Adobe Reader 9.5.4 patch package could not be removed or updated. Says to verify if it exists or can be accessed. Contact vender for validity installer patch package.

http://labs.adobe.com/downloads/acrobatcleaner.html

How to resolve Error "Adobe Acrobat (AcroExch.App rc=-2147221005) could not be loaded"

How to resolve Error "Adobe Acrobat (AcroExch.App rc=-2147221005) could not be loaded"

What is your operating system? Reader version?
You get this error when doing what?

Adobe Reader 9.3.3 patch issue

Thus far I have been completely unable to install the Adobe Reader 9.3.3 update on my Win7 Pro x86 machines. Has anyone successfully pushed this update bundle to Windows 7 as of yet?
The Adobe Reader 9.3.2 patch came down from patch management with no issues for a couple of months with no issues and have been using in my environment ever since. Got around to deploying 9.3.3 and can't get it to go at all.

Originally Posted by jortman83
I am having the exact same issue. I was able to push 9.3.2 fine but no luck with 9.3.3. I am having a lot of issues with patch management lately.
Thank you for replying, I appreciate it. Every couple of days I just keep checking patch management to see maybe an udpates 9.3.3 package. As it is right now the 9.3.3 Reader update is completely non-functional for me. Yes, even after pressing the magic button and starting from scratch.
I've also been having some issues with patch management as well lately. My other big issue is the latest Flash update sometimes (randomly) uninstalls flash but never ever reinstalls it. Having to manually re-install Flash because the automatic method we are implementing to update Flash uninstalled the product is.... embarassing.
I'm currently very happy that I use WSUS for my MS updates, there is no way I could deal with this kind of occasional broken-ness for OS updates.

(OS 10.6.8 Imac)I cannot open an adobe file on wels fargo online getting Session-1.cgi could not be open unknowe error etc.. on othe browsers it works (safari,Chorme)

Question
(OS 10.6.8 Imac)I cannot open an adobe file on wels fargo online getting Session-1.cgi could not be open unknown error etc.. on othe browsers it works (safari,Chrome)

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Why don't the Adobe Acrobat 10.1.6 and Adobe Reader 9.5.4 patches update the version on the exe file

Why don't the Adobe Acrobat 10.1.6 and Adobe Reader 9.5.4 patches update the version on the exe file ? My vulnerability reports show these installations are not patched when they really are.

Hi All,
I also facing the same issue with Adobe reader 9.5.4 version update.
Previous Version installed: 9.5.3
AcroRd32.exe - File Version 9.5.3.305
AcroRd32.dll - File version 9.5.3.305
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Waiting for an acknowledgement.

Adobe Reader 9.4.5 - Patch could not be open

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