Adobe Reader XI AppV with Office 2013

Question

Dear all,
I've deploy Adobe Reader XI to RDS farm succesfull.
The users can open PDF documents and so on.
There is also Microsoft Office 2013 Professional (locally) installed on the Windows 2008 R2 RDS.
No, I would not deploy Office 2013 via AppV due management overhead, so I will not accept the AppV sequence advice such as: "Office 2013 has to be virtualized" and so on.
A lot of the users are using the send mail function in Adobe Reader.
This works perfect, no error dialogs and so on. It just pop out Send window from Outlook 2013.
But when Outlook 2013 is running in the background, the send mail function doesn't works.
I can't find out how that is possible, because no error message appears.
How can I fix the environment that Adobe Reader WILL send mail, even if Outlook 2013 is running in the background???
I've tried the following:
- Outlook64Bridge fix: no effect
- Bitness key: still aviable, but no effect
Can you help me out with the issue?

Answer 1

Dear Nicke,
The procedure
1. Add exclusions
REGISTRY\USER\[{AppVCurrentUserSID}]\Software\Microsoft\Windows NT
2. PVAD
c:\AdobeReader
3. Start Adobe Reader setup during sequencing
4. Change default install location to c:\AdobeReader
5. After installation, run registry fix:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\Privileged]
"bProtectedMode"=0
6. Run adobe reader to disable auto update
7. Close sequence and save .appv file to file share
8. add .appv file to appv server
9 finished
I hope you can help me out whit the issue?
The strangest thing is that Adobe Reader can send mail if Outlook 2013 isn't running.
When you then start Outlook 2013, Adobe Reader can't send mail until you quit Outlook 2013.