Adobe Reader XI Freezes

When I open a PDF, it just freezes. I try to close it and it won't respond so I have to do the forced End Now. Error reports are automatically generated and I send them but the problem is still there. I even tried to launch it without a PDF and tried to change preferences, but it freezes there too. My other software is working fine.

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

Similar Messages

  • Adobe reader XI freezes with documents I have begun to fill in. Have windows 8.1

    Adobe Reader XI freezes when I try to re-open a document I have been filling out, e.g. a passport application. This has just begun to happen; ;I have Windows 8.1

    Try the offline installer from http://get.adobe.com/reader/enterprise/

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    There's no built-in function in Reader that does that, but it can be done using a script.

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    Pat,
    Thanks for your response.  I have Windows 7, 64 bit.
    Howard L. Templin
    (214) 668-0669 (c)
    [email protected]  

  • Adobe reader installer freeze with out downloading Adobe Reader when opened?

    I can not download Adobe Reader on my Mac: I can do it on my iMac, and have done it fore 10 years now, but Adobe reader download freeze before downloading the file

    thank you so much fore your reply: it is the download assistant..
    BUT  I have just got a download in direct mode.
    Frederik
    Den 25/08/2014 kl. 20.39 skrev Sabian Zildjian <[email protected]>:
    adobe reader installer freeze with out downloading Adobe Reader when opened?
    created by Sabian Zildjian in Enterprise Deployment (Acrobat and Reader) - View the full discussion
    Is it the Download assistant that is freezing or is it the web browser that freezes?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6672321#6672321
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  • Adobe reader install freezes at 96%

    Adobe reader install freezes at 96%. The OS is Windows 7. Any ideas?

    Hi Moggy_M
    Please download Reader from below link : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
    Follow the Instructions carefully ...
    If that doesn't work , Let us know your Workflow

  • Adobe Reader XI freezes my computer when I try to print

    I cannot print any pdf files.  I am running Windows 7 and when I open Adobe Reader XI and try to print a pdf, I get the print dialog box just fine but then when I click "Print," the dialog box comes up to show print progress and at that point everything freezes.  I am printing to a wireless printer HP Deskjet 6980.  I can't even get Ctl-Alt-delete to get me to Task Manager so I have to hold down the power button and I don't like having to shut down that way.

    I have been having the same problem for weeks.  I am using Windows 7, Mozilla 33.0.3, and Adobe Reader version XI.0.09.  I saw some advice on another site that I relied on in resolving this.  You need to open the Reader, to to Edit, click on Preferences.  On the Left Hand menu, find "Security (Enhanced)" and open it. If "Enable Protected Mode at Start-up" is active, disable that.  "Enhanced Security" is likely already enabled (and you want to leave that on); if not, enable it.
    Under "Privileged Locations," make sure both options (Trust documents/Trust sites) are enabled.  Then open the box entitled "View Windows Trusted Sites."  This will take you to the browser's Security Tab.  Click the green arrow "Trusted Sites" and then the "Sites" tab that appears.  Add the relevant https://.***.com site from which you wish to be able to print *.pdfs.  (Note: It is very important the you make sure to include the secure site, i.e., https..., and not the initial www.***.com site from which you may access the secure site).  After you have added the secure address, click Add, then Close the window.  Make sure then to Click "OK" to close the Security Tab, and then scroll down to the bottom of the "Security (Enhanced)" page to which you will be returned and click OK there.  Close the Adobe Reader and any other Reader windows you may have open.
    You can now go to the secure site whose address you just entered, and download the .pdf you want.  (If you have already downloaded the .pdf on your computer from that site you can now just open it instead).  Send the print command for the pages of the .pdf page you want.  The system will hang for a few seconds (at least mine did), but then it prints.
    You may be able to go directly to the Security Tab in your browser and enter the secure site in question without going through a pdf document and it will also work but I do not know that for sure.
    Finally, I am not an expert; just another user who figured this out with a little help from others.  An expert may wish to comment further on what I have written above to provide further guidance or instruction.
    Good luck.
    Later Note:  It is possible to add a non-secure site from which you want to download and open .pdfs to the Trusted Site list.  To do this, uncheck the "Require server verification (https://) for all sites in this zone" box that appears under the listed of Trusted Sites.  As I am not an expert user I do not know if doing this represents a significant security issue but I at least do not find that is the case after running a cursory search online. 

  • Adobe Reader 9 freezes up my pc on 'close'

    I have been having problems in closing down the internet by using the 'X' in the top right hand corner of the screen. It would start to close, then I'd get a pop-up message stating something like"Microsoft has encountered a problem and needs to close," with an option below to report the fault or not report it. Whichever option I chose, once I'd clicked on it, my pc would then freeze up. Then I could not do anything; I couldn't access the Start-Turn Off Computer option as everything was frozen and the only way out was to hold the on/off switch on the hard drive in for a few seconds to make the system cut out. I could then switch it back on and start again, but the same thing would happen again as soon as I clicked on 'X' in the top-right. IE6, IE7 and Firefox made no difference; they all jammed up when closing. I tried several remedies over many hours, none of which worked until I uninstalled Adobe Reader 9 which I had only recently set up and the problem disappeared.
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    Thanks for your help everyone. All your replies were much appreciated, however I have now solved this myself. If you want to know how then that's my little secret although what I DO know is that Adobe Reader 9.1 really is the worst Adobe yet and I've had enough Adobe problems ever since I've had my pc, I can tell you. It's just a shame that the people who are employed to dream up these scams that will work for some but not all can't go and work in Macdonalds or somewhere, or if counting money is too difficult then maybe outside Macdonalds picking up the litter, and leave the more technical work to those competent enough to do it.
    Thanks for another problem, Adobe. Sorry to disappoint you but I've managed to solve it although I'm sure your geeks are thinking of something right now that will be even more difficult to correct.
    I've given my opinion of Adobe Reader 9.1 on Cnet. One star out of five because it wouldn't allow me to put zero.

  • Adobe Reader XI freezing and not opening docs

    I have downloaded Adobe Reader XI on my PC and now my docs won't open. It freezes in IE and I have to use task manager to end task.
    No problems before XI version.  I uninstalled and reinstalled, same issues.
    Thanks in advance!

    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

  • Adobe Reader XI freezes computer when opened from Excel hyperlink

    My computer has been frozen multiple times after opening a pdf from a hyperlink in Excel. Sometimes it randomly freezes after reading the document for a while and sometimes it freezes when I try to close the document. I have Adobe Reader XI 11.0.06, I'm using Windows 7 Home Premium 64-bit OS, and Excel 2010. The mouse will still move sometimes once things freeze up but clicking doesn't work and alt+ctrl+del doesn't bring up task manager either, so I have to hard reboot. Anyone have a fix for this?
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    The first thing I would try is to disable Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].

  • Adobe Reader X freezes

    I have adobe reader X on my computer and everytime I go to open a PDF the program freezes and I have to use task manager to shut down the program.  Can you help me with this problem?
    Lynn

    When I finally got an Adobe tech support person to talk to me, he said it'd cost $39 for on phone advice and I should go tohttp://forums.adobe.com/thread/886700, which I did and it says this is a common problem and offers some user ideas on fixes, chief among them disabling "protected mode" in general preferences.  Some forum participants said this worked; it hasn't yet for me, but I'm trying reboots, etc.  It so far has resulted in reducing the freeze slightly so that I can turn off the program from the screen's X box.  Still working on it.  See what you can do.

  • Adobe Reader X freezes while enumerating disk drives to save

    Dear all,
    We experience a problem with Adobe Reader X.
    Some users, after opening a pdf, they choose "Save as" and when they click on the drop down arrow, that contains the save locations on the local PC, Adobe Reader freezes and we have to use task manager to end the process.
    This doesnt happen every time, but often.
    Adobe Reader X is currently on version 10.1.0. We face this problem from 10.0.x version. Latest update did not fix the problem.
    Do you have any ideas?
    Thank you

    Dear all,
    We experience a problem with Adobe Reader X.
    Some users, after opening a pdf, they choose "Save as" and when they click on the drop down arrow, that contains the save locations on the local PC, Adobe Reader freezes and we have to use task manager to end the process.
    This doesnt happen every time, but often.
    Adobe Reader X is currently on version 10.1.0. We face this problem from 10.0.x version. Latest update did not fix the problem.
    Do you have any ideas?
    Thank you

  • Adobe Reader X freezes when I try to open recent files

    When I try to open recent files, Adobe Reader X will freeze up and will stay that way until I restart the computer. Even logging off won't work. I recently left it alone for around 5-10 minutes and Windows finally did end up stopping the process, but this is not normal. Any ideas for a fix?

    Nope. That didn't do it. It won't even let me end the process AcroRd32.exe. I confirmed that after around 10 minutes, it finally closed on it's own. I just also confirmed that it's a problem with accessing files on my network, not local files. The odd thing is that I can use the Open tool, go the folder and open that file fine, but when I try to open the same file under the recent files, it freezes up. This may have to do with the fact that this is a mapped network drive. Any fix would be appreciated. Thanks.

  • Adobe Reader XI freezes when editing

    I'm using Adobe Reader XI on Windows 8.1.  I read PDF's for school on my computer and add comments, underlines, highlights, etc. Using the comments, annotations and drawing markup features constantly.  Recently almost every time I make a single addition to a PDF, Acrobat freezes and switches to "not responding," forcing me to close the program and restart (almost always with it recovering any additions).  This will happen sometimes two or three times in a row to make one underline in the program.  Is there a fix for this glitch?

    I am having this same problem but I am running windows 7, try as I may I cant find an answer or solution

  • Adobe Reader XI freezes whenever a document is opened

    Whenever I open a PDF, Reader XI freezes up and the document doesn't open. I have to close reader from the task manager. however, when I open reader and close the Tools menu, I'm able to launch a PDF with no issues afterwards.
    As I need to update Reader on many machines, I'm wondering if there is a way to disable this feature when I install it so I don't have to do this on all the computers in my environment.
    Thanks.

    Hi Adamdeboosher,
    Are you still facing this issue.  You may try Adobe customization wizard. Acrobat-Reader Enterprise Toolkit Home . Also, you can customize various options using Adobe customization wizard.
    Reader is trying to access various online services. You might need to check exception for Adobe online service Acrobat.com....
    Regards,
    Ajlan Huda.

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