Adobe says the Magic Extractor Tool is not available in Elements 13 for 64 bit systems. Is it available on 32 bit? Is there indeed a 32 bit version?

Adobe says the Magic Extractor Tool is not available in Elements 13 for 64 bit systems. Is it available on 32 bit? Is there indeed a 32 bit version? Is this tool available on earlier Element versions?

The magic extractor disappeared after PSE11. It's recommended that you use the quick selection tool together with refine edge, if necessary.
From the refine edge dialog you can output your cut-out to a new layer or layer mask.
See Pete Green's FAQ
https://forums.adobe.com/thread/1302663

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Using the magic earaser tool does not do what I want

I scaned an iron on pattern. Now I want to remove the background color which is white. I thought I could use the magic eraser tool. It does a good job for most of the project, but I have to click on every small area. The reason that I want to do this is to being able to print on any color card stock. Is there another way of doing this.
Thanks
Mike

Even though you now have a useable answer I though I would underscore JJMack's comment about having many options to achieve a specific result in Photoshop by showing an alternative approach, which uses none of the steps included in JJMack's posting.
You would start by making sure your scanned image is on a normal layer, that is, not a background layer. If it is a background layer then double click on it and respond OK to the resulting dialog box.
1. Double click on the scanned layer to open up the Layer Style dialog box. In the Blend If section change the This Layer right-hand slider to about 220 and then alt click on it again and drag the left half of the slider indicator to about 120. This will drop the white out of your scan.
2. Add a solid color fill layer. If you want black lines choose a color something like H=0, S=0% And B=20%. Right click on the layer and select Create Clipping Mask. Change the blending mode to say Color Burn. If you want other line colors double click on the icon in the color fill layer and choose a new color.
Several variaion on this approach exist as well as combining some of the steps in JJMack's approach.
Paulo

When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

Find and run the Disk Utility program. In the list on the left side of the program window you should see two hard drives - the internal Mac drive and one labeled with Western Digital's name. (Not exactly sure how the WD drives appear.) Under each of those drives there will be another indented drive name. See picture below.
If you don't see two drives there's your problem - for some reason the Mac doesn't recognize that there's an external drive plugged in. Check cables, etc.
More than likely though you will see the two drives. See how in the picture I've selected the indented drive icon? Do the same for your WD drive. Now look at the bottom where it says Format. To use TimeMachine your format needs to be Mac OS Extended (journaled) and I'm betting it doesn't. After you've done that TM will be able to use the drive.

HT204380 I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy

When Firefox loads I get an error saying 'the applications security component could not initiallize'. I have a 64-bit PC based system.

When I load Firefox I get an error message that tells me that the application security component could nt be initiallized. The suggestion from the error meddage was to see if there is a read/write restriction for the application profile directory. I have looked and found no such restriction on that directory. Firefox will load and allow me to look on the web, but many of the functions do not work. I have a 64-bit system using Windows 7 (64-bit version).

Rename secmod.db (secmod.db.old) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case there is a problem with the file.
You may have to rename cert8.db (cert8.db.old) as well.
Firefox will create new files.
The file cert8.db stores user certificates and intermediate certificates send by websites, so if you have certificates that you want to keep then you may want to export them now and import them after having removed cert8.db.
See Tools > Options > Advanced > Encryption: Certificates: View Certificates
If that works then you can delete the renamed files or undo the changes if you want to revert the process.
Also make sure that you allow the loopback connection with the Software Security Device in the firewall.<br />
* [[Firefox makes unrequested connections]]

How do I make a brush signature when the tool bar is missing the magic wand tool?

I am missing the magic wand tool from the tool bar on the left of cc. How do I retrieve it or is it completely missing from the photoshop cc download? I need it to make a brush signature for signing photos.

Hi,
Most likely the magic wand tool is not missing.
The Magic Wand Tool is grouped with the Quick Selection Tool in the tool box
more info on where the tools are and how to access them
https://helpx.adobe.com/photoshop/using/tools.html
https://helpx.adobe.com/photoshop/using/using-tools.html

The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

Ya, okay ! I use a number of PSE programs, one of which is PSE 9. The tools for some reason seem to have frozen. When I use the move tool I don't get just one hand but 3 hand symbols all next to each other. Same thing with the crop tool, I don't get one symbol but 3 all next to each other. There are a couple of tools that just don't work at all. It's like the PSE 9 got hit with some virus or sorts. Oh well, live and learn. Trying to get through to tech service is next to impossible.

Have you seen this other thread you started about this problem?
Photoshop Elements 9 is messed up.
Did you use Barbara's fix?
It would be less confusing if you only posted this question once, not three times:
HOW DO I RESET ALL THE TOOLS IN PSE 9 ? THE CURSOR IS REALLY MESSED UP AND DOES NOT WORK WITH THE TOOLS. I TOUCH THE HAND AND I GET 3 HANDS, I TRY TO USE THE CROP AND I GET 3 SMALL CIRCLES. THE CURSOR IS REALLY MESSED UP. DO I HAVE TO GET ANOTHER PSE 9 ?
Photoshop Elements 9 is messed up.
The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

I just bought Photoshop Elements 13 and cannot find the Magic Extractor. Where is it?

I watched a video online and thought this would be a really cool tool to have since I'm preparing images for Amazon and they require a white background on the main product photo. I thought buying Version 13 would be smarter than 12 or less as it would be more up-to-date, but I cannot find it! So frustrated and overwhelmed at this point.

Yes, the magic extractor has been removed from PSE12 and not reintroduced in PSE13.
Elements: Magic Extractor in version 12?

What replaces the magic extractor in PS Elements 12?

What replaces the magic extractor in PS Elements 12?

This is adobe's suggestion, from this page:
http://forums.adobe.com/thread/1302663?tstart=0
The Magic Extractor ToolAlternative: Use the Quick select tool together with the Refine Edge tool to quickly select and extract anything from your photos.

Is the magic wand tool the best tool for cutting out a person's head?

Need advice! The picture is of a girl with her hair blowing in the wind, so I'm not sure about using the magic wand tool.

I guess we should ask what version of Photoshop the OP is using.
One could arge that the OP should have provided that information by themselves and, if not, kind of deserves potentially being confused by having functionality presented that may not be part of their set-up …
Edit: But in all fairness I suspect I may have omitted such information myself when I first started asking questions on this Forum.
Not to mention that it seems somewhat remarkable howt many people seem to prefer talking about specific images to simply posting them (or lores or section of them) – which would make assessing the tasks in question often a lot easier.

The arrow select tool does not marquee

The arrow select tool does not work properly. At times it marquees and some other times it doesn't.
Please help.

Judy,
Has it worked with Yosemite before?
Did you upgrade to Yosemite, then reinstall? That is the recommended way/order.
Especially if the tool has just stopped working, there may be some kind/level of corruption/disturbance, and you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I am getting a message saying: "The document "nameofdocument.psd" could not be opened.

I am getting a message saying: "The document "nameofdocument.psd" could not be opened. Photoshop cannot open files in the "Adobe Photoshop file" format.
I get this message:
1. When trying to open a .psd file from the hard drive
2. As an attachment
3. A linked InDesign file.
I CAN open the files when IN Photoshop from the file menu.
I'm running an iMac OS 10.7.5, 3ghz, 4gb
Photoshop CS5
Any help would be appreciated.

Sounds like the OS has lost the list of what filetypes Photoshop can open.
If only PSD is a problem, you can change it directly: http://www.bleepingcomputer.com/tutorials/reset-file-associations-on-your-mac/
If it's many types, you need to clear the LaunchServices database: http://superuser.com/questions/20822/where-does-mac-os-x-store-file-association-informatio n

Where do I find the magic wand tool?

Where do I find the magic wand tool?

It's in your Toolbox, the fourth area from the top.
If you don't see it, the Quick Selection tool is probably chosen.
Press (that's a press down, not a click) on the Quick Selection tool, and hold for a moment.
You should see the Magic Wand. Move your cursor down and choose the Wand.

How can I stop the magic extractor from locking up

This is an issue I've recently started to have. Everytime I use the magic extractor function ir freezes/locks up the program. I do get the status of the extraction process after picking my background & forground, yet when I attempt to preview my photo it acts as if the process is working, but in the end I don't get a preview image of my selection & the program has locked up. I'm running XP with SP3, 3.49 GB of available RAM and 20.8 GB of free space on my drive. The image I am working with is 2592x3888. So I don't believe memory is at issue here.Is there something I'm missing?

The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys until you get the settings option.
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

Adobe says the Magic Extractor Tool is not available in Elements 13 for 64 bit systems. Is it available on 32 bit? Is there indeed a 32 bit version?

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