Adobe Survey isn't working

Adobe Customer Care sent me a link to take a survey but Adobe Survey isn't working for at least the past 24 hours!
Message on screen is "Sorry. This survey is not currently active."

Sorry for not being more clear.
When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
If you don't see a preview inside this window you need to get Adobe Reader, it's free!
1. important, if a file download window opened, close it.
2. click here to download Adobe Reader
3.Follow download instructions
4. cancel this window and click print again.
I uninstalled all versions of Adobe reader and reinstalled the latest version successfully and I'm still getting this message. Thank you for your willingness to help as I really NEED to be able to print invoices for my customers.

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Sorry for not being more clear.
When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
If you don't see a preview inside this window you need to get Adobe Reader, it's free!
1. important, if a file download window opened, close it.
2. click here to download Adobe Reader
3.Follow download instructions
4. cancel this window and click print again.
I uninstalled all versions of Adobe reader and reinstalled the latest version successfully and I'm still getting this message. Thank you for your willingness to help as I really NEED to be able to print invoices for my customers.

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Sorry for not being more clear.
When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
If you don't see a preview inside this window you need to get Adobe Reader, it's free!
1. important, if a file download window opened, close it.
2. click here to download Adobe Reader
3.Follow download instructions
4. cancel this window and click print again.
I uninstalled all versions of Adobe reader and reinstalled the latest version successfully and I'm still getting this message. Thank you for your willingness to help as I really NEED to be able to print invoices for my customers.

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BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
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http://forums.adobe.com/thread/419981?tstart=0
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Richard Curtis has advised i come to you.
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