Adobe wont update my CS 5, it says i have the wrong serial number. I have 2 serial numbers with my account, how do i switch the serial number in CS 5 to the other number?
Adobe wont update my CS 5, it says i have the wrong serial number. I have 2 serial numbers with my account, how do i switch the serial number in CS 5 to the other number?
David,
To switch, I am afraid you will have to reinstall using the other one.
But that should hardly be necessary.
If you can find no way, you may try a chat here,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or Adobe Support (phone) here,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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